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San Rocke House Hotel

3.0 star property
3-star hotel in Downtown Cuenca

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Photo gallery for San Rocke House Hotel

Front of property - evening/night
Family Quadruple Room, Terrace | Terrace/patio
Restaurant
Reception
Superior Quadruple Room, Multiple Beds, Connecting Rooms | Premium bedding, soundproofing, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
Calle del Farol y Avenida 12 de Abril, Cuenca, 010102
  • Place, Calderon Park
    ‪10 min walk‬
  • Place, New Cathedral of Cuenca
    ‪10 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪14 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪5 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Premium bedding, soundproofing, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room | Premium bedding, soundproofing, iron/ironing board, free WiFi

Club Twin Room

8.0 out of 10
Very good
(1 review)
  • 279 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Room, Balcony

Superior Room, Balcony | Premium bedding, soundproofing, iron/ironing board, free WiFi

Superior Room, Balcony

  • 322 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Quadruple Room, Terrace

Family Quadruple Room, Terrace | Premium bedding, soundproofing, iron/ironing board, free WiFi

Family Quadruple Room, Terrace

  • 376 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Quadruple Room, Multiple Beds, Connecting Rooms

Superior Quadruple Room, Multiple Beds, Connecting Rooms | Premium bedding, soundproofing, iron/ironing board, free WiFi

Superior Quadruple Room, Multiple Beds, Connecting Rooms

  • 452 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds

About the neighborhood

Cuenca

Heart of Cuenca.At this Downtown Cuenca hotel, you'll be within a 5-minute walk of University of Cuenca's Orchid Garden and Museum of Extreme Art. Museum of Modern Art and Casa de los Arcos Art Museum are also within half a mile (1 km).

What's nearby

  • San Sebastian Plaza - 7 min walk - 0.4 miles
  • Calderon Park - 10 min walk - 0.6 miles
  • New Cathedral of Cuenca - 10 min walk - 0.6 miles
  • Río Tomebamba & Calle Larga - 14 min walk - 0.8 miles
  • Alejandro Serrano Aguilar Stadium - 15 min walk - 0.8 miles

Getting around

  • 14n - Antonio Borrero Station - 18 min walk
  • Unidad Nacional Tram Station - 18 min walk
  • Cuenca (CUE-Mariscal Lamar) - 8 min drive

Restaurants

  • ‪Jodoco Belgian Brew - ‬6 min walk
  • ‪Mangiare Bene - ‬8 min walk
  • ‪Laredos - ‬2 min walk
  • ‪Oro Mar - ‬6 min walk
  • ‪Esquina De Las Artes - ‬6 min walk

About this property

San Rocke House Hotel

3-star hotel in Downtown Cuenca
There's a coffee shop/cafe on site, as well as a snack bar/deli. Free breakfast is served daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at San Rocke House Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Cuenca hotel.

  • 12 guestrooms or units
  • English breakfast (free)
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
  • Coffee shop
San Rocke House Hotel offers 12 accommodations with complimentary bottled water and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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Santa Lucia House - Forum
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  • Parking included
  • Free WiFi
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4.6 out of 5, Wonderful, 458 reviews
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Onsite parking options include a garage

Food and drink

  • Free English breakfast available daily 7:30 AM to 10:00 AM
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Hardwood flooring in room
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive smart lock details

Renovations and closures

The property is closed between October 8 and October 10.

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 12 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 12 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash, and mobile payments.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

San Rocke House Hotel Cuenca
San Rocke House Hotel
San Rocke House Cuenca
San Rocke House
San Rocke House Hotel Hotel
San Rocke House Hotel Cuenca
San Rocke House Hotel Hotel Cuenca

Frequently asked questions

How close is San Rocke House Hotel to the airport?

San Rocke House Hotel is 2.5 mi (8-min drive) away from the Cuenca (CUE-Mariscal Lamar) airport, the closest popular airport to the property.

Does San Rocke House Hotel have an airport shuttle?

San Rocke House Hotel offers an airport shuttle 24 hours a day, on request, for a charge of USD 12 per vehicle, one-way.

Does San Rocke House Hotel offer free breakfast?

San Rocke House Hotel offers free English breakfast every day from 7:30 AM to 10 AM.

Is there a casino at San Rocke House Hotel?

No, there is no casino at this hotel.

What time is check-in at San Rocke House Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at San Rocke House Hotel?

This hotel offers free self parking.

Does San Rocke House Hotel have a pool?

San Rocke House Hotel does not have a pool.

Does San Rocke House Hotel have a spa?

There are no spa services available at this hotel.

How close is San Rocke House Hotel to downtown Cuenca?

San Rocke House Hotel is 0.4 mi away from Cuenca.

Reviews

San Rocke House Hotel Reviews

8.0

Very Good

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 17 out of 38 reviews
Rating 8 - Good. 12 out of 38 reviews
Rating 6 - Okay. 3 out of 38 reviews
Rating 4 - Poor. 3 out of 38 reviews
Rating 2 - Terrible. 3 out of 38 reviews

Reviews

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

mark

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Safe, clean

So quiet, clean, nice inside. For the money well worth it
Stayed 2 nights in Feb 2024

8/10 Good

Edson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Robert

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Jennifer

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE PROPERTY DIDNT HAVE OUR RESERVATION. We had already talked twice with the hotel confirming that our reservation was made successfully. But when we got there, they didn’t provide any solution or alternative even though it was really late at night. We had to call several hotels and knock on their doors until we found someone to take us in.
Stayed 1 night in Jul 2021

8/10 Good

A, Quito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area, cute hotel, big breakfast. Our room was pretty loud at night due to street noise, so not great if you’re a light sleeper. The main thing that stops me from giving it a perfect review is that we had no internet in our room. However, I’d stay there again but just ask for a quieter, better connected room.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely done restoration of a historic building near the city center and restaurants.
Stayed 3 nights in Jul 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Adventure

Great time. The hotel is beautiful and the staff are extremely helpful and courteous. The hotel is well located close to Old Town and all the major parts of the city. Public transportation is just a block away. The breakfast was delicious. The Wi-Fi was reliable and fast.

2/10 Terrible

Henry

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Mauricio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendado

La atencion estuvo muy buena, la zona es segura. El personal ayudo mucho en la estadia. Regresaria cuando lo necesite otra vez
Stayed 2 nights in Feb 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Jhoanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Carolin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó el hotel, el servicio del personal del joven de recepción y la chica de servicio en la cocina. Desayunamos muy ricos. Parqueaderos en área segura y tranquila frente al hotel. Ximena la administradora un amor también. En cuanto al hotel tiene una ubicación muy cerca del centro histórico a pies. Al lado puedes alquilar bicis. Tiene agua caliente. Buenas cobijas y amplias habitaciones. Amamos el lugar y volveríamos nuevamente
Stayed 2 nights in Oct 2024

10/10 Excellent

Vidal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena atención del personal las habitaciones súper limpias los desayunos excelente
Stayed 1 night in Sep 2024

10/10 Excellent

Tatiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho la atención perfecta
Stayed 1 night in Aug 2023

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

PEIYING

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

PEIYING

Stayed 1 night in May 2023

2/10 Terrible

Yandri

Stayed 1 night in Mar 2023

8/10 Good

DIANA ALEJANDRA

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Nayret

Stayed 1 night in Sep 2022

4/10 Poor

Daniel

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Alojamiento para mochileros.

Ofrecen muy poco para el costo de la habitación, es un hotel de mochileros y lo hacen pasar como un buen hotel, la atención es pésima, excepto por Oscar que fue muy atento, los demás fueron inoperantes. El lavadero siempre estuvo tapado y nadie lo resolvió, el desayuno es muy mínimo, no variado y toman media hora en servirlo. El parque o es a 2 cuadras.
Stayed 2 nights in Sep 2022

8/10 Good

Lemuel Ruben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022