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Hotel Casa San Rafael

3.5 star property
3.5-star hotel in Cuenca Historic Center

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Photo gallery for Hotel Casa San Rafael

Exterior detail
Lounge
Restaurant
Dining
Standard Single Room | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View in a map
Bolívar 5-05 y Mariano Cueva, Cuenca, Azuay
  • Place, Calderon Park
    ‪5 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪7 min walk‬
  • Place, New Cathedral of Cuenca
    ‪7 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪4 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Single Room

  • 118 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Twin Room

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Cuenca

Heart of Cuenca.A stay at this Cuenca Historic Center hotel places you steps from Esqueletologia Museum and within a 5-minute walk of San Blas Park. Plaza Rotary Market and Civic Plaza are also within half a mile (1 km).

What's nearby

  • Plaza Rotary Market - 3 min walk - 0.2 miles
  • Calderon Park - 5 min walk - 0.3 miles
  • Río Tomebamba & Calle Larga - 7 min walk - 0.4 miles
  • New Cathedral of Cuenca - 7 min walk - 0.4 miles
  • Alejandro Serrano Aguilar Stadium - 14 min walk - 0.8 miles

Getting around

  • Luis Cordero (Hermano Miguel) Station - 3 min walk
  • Gaspar Sangurima Tram Station - 6 min walk
  • Cuenca (CUE-Mariscal Lamar) - 4 min drive

Restaurants

  • ‪Tiesto's - ‬4 min walk
  • ‪Latitud Cero Taproom - ‬4 min walk
  • ‪Hotel Santa Lucia - ‬4 min walk
  • ‪Melatte Café Y Chocolate - ‬5 min walk
  • ‪Monte Bianco San Blas - ‬3 min walk

About this property

Hotel Casa San Rafael

3.5-star hotel in Cuenca Historic Center
Free breakfast is available daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Hotel Casa San Rafael.

This 3.5-star Cuenca hotel is smoke free.

  • 1 building
  • 13 guestrooms or units
  • 3 levels
  • Built in 1920
  • English breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Fireplace in lobby
  • No smoking on site
Hotel Casa San Rafael offers 13 accommodations with safes and complimentary toiletries. Each accommodation is individually decorated. Beds feature down comforters. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, hypo-allergenic bedding, and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 13 per day); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free English breakfast available daily 7:30 AM to 10:00 AM
  • Coffee and tea in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casa San Rafael

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per person (roundtrip)
  • Airport shuttle fee per child: USD 10 (roundtrip), (from 6 to 12 years old)
  • Nearby parking fee: USD 13 per day (66 ft away)
  • Credit card charges are subject to a surcharge of 8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Children 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Hotel Casa San Rafael.

Property is also known as

Hotel Casa San Rafael Hotel
Casa San Rafael Cuenca
Hotel Casa San Rafael
Hotel Casa San Rafael Cuenca
Hotel Casa San Rafael Cuenca
Hotel Casa San Rafael Hotel Cuenca

Frequently asked questions

How close is Hotel Casa San Rafael to the airport?

Hotel Casa San Rafael is 1.6 mi (4-min drive) away from the Cuenca (CUE-Mariscal Lamar) airport, the closest popular airport to the property.

Does Hotel Casa San Rafael have an airport shuttle?

Hotel Casa San Rafael offers an airport shuttle 24 hours a day, on request, for a charge of USD 20 per person, roundtrip.

Does Hotel Casa San Rafael offer free breakfast?

Hotel Casa San Rafael offers free English breakfast every day from 7:30 AM to 10:00 AM.

Is there a casino at Hotel Casa San Rafael?

No, there is no casino at this hotel.

What time is check-in at Hotel Casa San Rafael?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Casa San Rafael?

Free parking is not available at this hotel.

Does Hotel Casa San Rafael have a pool?

Hotel Casa San Rafael does not have a pool.

Does Hotel Casa San Rafael have a spa?

There are no spa services available at this hotel.

How close is Hotel Casa San Rafael to downtown Cuenca?

Hotel Casa San Rafael is 0.4 mi away from Cuenca.