88.0% Based on 465 reviews TripAdvisor Traveler Rating 4.5 out of 5

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Hotel Description

Family-friendly 4-star hotel with 2 restaurants

Central Cuenca getaway

At this hotel, you'll be steps from Calderon Park and Esqueletologia Museum. New Cathedral of Cuenca and Convent of the Assumption are also within half a mile (1 km).

Multiple dining options

This hotel features 2 restaurants and a bar/lounge. Families will appreciate the children's club, kid-friendly dining, and in-room childcare. There's no skimping on freebies - guests receive free cooked-to-order breakfast, free WiFi, and free valet parking.

Free WiFi, comfy beds

The 20 guestrooms feature comforts like memory foam beds and premium bedding, while washers/dryers and refrigerators offer the conveniences of home. Other amenities include free WiFi, wired Internet, and LCD TVs with cable channels.

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$88 per night

Junior Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Honeymoon Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Triple Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

88.0% of guests recommend out of 465 reviews

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Property Features

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center, limo/town car service, and a meeting room are available. A library, a terrace, and a children's club are also featured at the family-friendly Hotel Boutique Santa Lucia. An area shuttle within 4 kilometers and a shuttle from the airport to the hotel (available 24 hours) are available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Cuenca hotel.

  • 1 building
  • 20 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Built in 1856
  • Cooked-to-order breakfast (free)
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Airport: Cuenca (CUE-Mariscal Lamar) (2.7 km / 1.7 mi)
  • Property shuttles: Airport pick-up, area shuttle within 4 kilometers, and shopping center shuttle available for a surcharge
  • Parking: Free valet parking and self parking

Room Amenities

Hotel Boutique Santa Lucia offers 20 accommodations with washers/dryers and minibars. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Washer and dryer
  • Memory foam beds
  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

Guests are served free cooked-to-order breakfast daily from 6:30 AM to 11 AM. The hotel hosts a free manager's reception daily.

SANTA LUCIA - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

LA PLACITA - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Horse riding/rental on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is 15

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per stay.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Hotel Boutique Santa Lucia

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 15 years old.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 15 years old.

  • No cribs (infant beds) available
  • No elevators
  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired Internet: USD 10 per stay (rates may vary)
  • Airport shuttle fee: USD 12 per vehicle
  • Airport shuttle fee per child: USD 0 (from 1 to 10 years old)
  • Rollaway bed fee: USD 30 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boutique Santa Lucia
  • Boutique Santa Lucia Cuenca
  • Hotel Boutique Santa Lucia
  • Hotel Boutique Santa Lucia Cuenca

You should know

  • Hotel Boutique Santa Lucia offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.