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Hotel Boutique Magdalena By Chat Noir

Property class: 3
3-star hotel in Downtown Cuenca

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Photo gallery for Hotel Boutique Magdalena By Chat Noir

A historic building with ornate architecture, including arched windows and a balcony with a decorative railing.
An indoor swimming pool with a waterfall feature, stone-tiled flooring, and a sign indicating pool rules.
A spacious lobby with a high ceiling, wooden furniture, and a tiled floor.
A spacious lobby with a high ceiling, wooden columns, and a checkered floor.
A spacious dining area with wooden tables and chairs, a staircase, and a cabinet with glass doors.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
  • Gym

Explore the area

View in a map
Benigno Malo y Juan Jaramillo 9 - 48, Cuenca
  • Place, New Cathedral of Cuenca
    ‪3 min walk‬
  • Place, Calderon Park
    ‪3 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪9 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪11 min drive‬

Room options

View all photos for Classic Twin Room

A bedroom with a wooden bunk bed, a single bed, a wooden ladder, a TV, and a window with decorative shutters.

Classic Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Classic Single Room

A bedroom with a wooden bed, a desk, and a chair.

Classic Single Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic Quadruple Room

A hotel room with two wooden beds, a wooden nightstand with a phone, and a floral wallpaper.

Classic Quadruple Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Bed

View all photos for Classic Triple Room

A hotel room with two beds, a TV, a desk with a computer, and a wardrobe.

Classic Triple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room

A bedroom with a wooden bed, a nightstand, a flat-screen TV mounted on the wall, and a wooden door.

Comfort Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Suite, City View

A bedroom with a bed, wooden furniture, a TV, and a view through the window.

Comfort Suite, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Cuenca

Downtown Cuenca stay.A stay at this Downtown Cuenca hotel places you steps from Sombrero Museum and within a 5-minute walk of Convent of the Assumption. Calderon Park and Cúpulas Lookout are also within half a mile (1 km).

What's nearby

  • New Cathedral of Cuenca - 3 min walk - 0.2 miles
  • Calderon Park - 3 min walk - 0.2 miles
  • Church of Santo Domingo - 5 min walk - 0.3 miles
  • Río Tomebamba & Calle Larga - 9 min walk - 0.5 miles
  • Alejandro Serrano Aguilar Stadium - 14 min walk - 0.8 miles

Getting around

  • 14n - Antonio Borrero Station - 9 min walk
  • Gaspar Sangurima Tram Station - 14 min walk
  • Cuenca (CUE-Mariscal Lamar) - 12 min drive

Restaurants

  • ‪Terra Rooftop, 360 - ‬3 min walk
  • ‪Hot Coffee - ‬3 min walk
  • ‪El Mercado Cuenca - ‬3 min walk
  • ‪Coppelia Restaurante - ‬4 min walk
  • ‪Lumanka Concepto Y Sabor - ‬4 min walk

About this property

Hotel Boutique Magdalena By Chat Noir

3-star hotel in Downtown Cuenca
Hotel Boutique Magdalena By Chat Noir offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Free breakfast is available daily. Spa services, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Boutique Magdalena By Chat Noir.

This 3-star Cuenca hotel is smoke free.

  • 26 guestrooms or units
  • Full breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Elevator
  • No smoking on site
Hotel Boutique Magdalena By Chat Noir offers 26 accommodations with safes and hair dryers. This Cuenca hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and printers. Housekeeping is offered daily and irons/ironing boards can be requested.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

A hotel lobby with a marble staircase, two elevators, and a reception desk.
Hotel NASS Continental
Downtown Cuenca
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Parking available
3.9 out of 5, Good, 134 reviews
$34 nightly
The price is $34
Nov 9 - Nov 10
Hotel NASS Continental

Property amenities

Family friendly

  • Indoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.

Property payment types

  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number 0106037666001.002.2014466

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Frequently asked questions

How close is Hotel Boutique Magdalena By Chat Noir to the airport?

Hotel Boutique Magdalena By Chat Noir is 1.9 mi (12-min drive) away from the Cuenca (CUE-Mariscal Lamar) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Boutique Magdalena By Chat Noir?

As of Nov 8, 2026, prices found for a 1-night stay for 2 adults at Hotel Boutique Magdalena By Chat Noir on Nov 9, 2026 start from $31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Boutique Magdalena By Chat Noir have an airport shuttle?

Airport shuttle services are not available at Hotel Boutique Magdalena By Chat Noir.

Does Hotel Boutique Magdalena By Chat Noir offer free breakfast?

Hotel Boutique Magdalena By Chat Noir offers free full breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Boutique Magdalena By Chat Noir?

No, there is no casino at this hotel.

What time is check-in at Hotel Boutique Magdalena By Chat Noir?

Check-in end time: anytime.

Is there free parking at Hotel Boutique Magdalena By Chat Noir?

Free parking is not available at this hotel.

Does Hotel Boutique Magdalena By Chat Noir have a pool?

Hotel Boutique Magdalena By Chat Noir features an indoor pool.

Does Hotel Boutique Magdalena By Chat Noir have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Hotel Boutique Magdalena By Chat Noir to downtown Cuenca?

Hotel Boutique Magdalena By Chat Noir is 0.1 mi away from Cuenca.

Hotel Boutique Magdalena By Chat Noir Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 16 out of 31 reviews
Rating 8 - Good. 5 out of 31 reviews
Rating 6 - Okay. 4 out of 31 reviews
Rating 4 - Poor. 4 out of 31 reviews
Rating 2 - Terrible. 2 out of 31 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in the middle of downtown. Surrounded by restaurants and sights of the city. The location and price were ideal. The place even had a jacuzzi and pool. The price was so reasonable. The place is old and has a charming beautiful rustic look.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff is friendly and helpful. Room was clean
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Close to Center of the old world. Clean room. Soft bed.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent multi night solo stay in their classic room. The staff encounters were all very friendly, starting with arriving around midnight by bus and being able to buzz reception and get checked in, morning breakfasts and key drops throughout the day, then assistance with referring a tour operator for day trips. Decor is very clean and cozy and location of the hotel is fantastic, within walking distance of major downtown sites, museums, eateries, and only a $2 ride to/from the bus terminal terreste. Reliable WiFi, spacious shared lounge areas, all and all a very enjoyable stay and base to explore Cuenca.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
All good. The suite has a great view of the cathedral
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stuff, Great Service, But Ali Come Back Again
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities
Toilet runs on hot water, which is horribly uncomfortable. Room had see through blinds and was brightly lit up every time anyone walked past, due to the motion sensor light in the common hallway. Also, when the lights were on, in the room, passersby could see in. The floor in the elevator was filthy and never vacuumed in four days. Toilet wasn’t cleaned two days out of four.
Stayed 4 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos que desalojar la propiedad
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me equivoqué al hospedarme en ese hotel.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Our stay was disappointing due to poor professionalism and lack of basic customer service. Staff were not courteous and often appeared annoyed when we made simple requests. We had to repeatedly ask for pillows, and it took five days to receive a working safe. Basic amenities should not require constant follow-up.The jacuzzi takes about 30 minutes to warm up, yet management never informed us. Staff refused to turn it on in advance and would only activate it if we were standing right next to it, making it inconvenient to use.We also observed staff engaging in personal displays of affection in guest areas, which felt inappropriate and unprofessional.Overall, the service was below standard and needs serious improvement. Nuestra estancia fue decepcionante. El personal no era cortés y a menudo parecía molesto cuando hacíamos peticiones simples. Tuvimos que pedir almohadas repetidamente, y tardaron 5 días en darnos una caja fuerte que funcionaba. Las comodidades básicas no deberían requerir un seguimiento constante. El jacuzzi tarda unos 30 minutos en calentarse, pero la gerencia nunca nos informó. El personal se negó a encenderlo por adelantado y solo lo activaría si estábamos parados justo al lado, lo que dificultaba su uso.También observamos al personal participando en muestras personales de afecto en las áreas de invitados, lo que se sintió inapropiado y poco profesional. En general, el servicio estaba muy por debajo del estándar y necesita una mejora seria.
Stayed 7 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Había mucho ruido de otros huéspedes en la madrugada y el personal no hizo nada al respecto. Tuvimos que pedir toallas y papel higiénico porque no había.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelentemente 👌
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Hola... Está en un lugar central para todo, el personal muy atento, el desayuno muy bueno , un poquito de falta de limpieza
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me hospedé en una habitación duplex y lo único malo fue que escuché todo lo que tosía el otro huésped de lo demás excelente muy recomendable
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Pas utilisé
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo el lugar
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó el lugar. para mi excelente, muy acogedor, me encantó la asistencia y colaboración del personal, estuvo muy cerca del centro histórico y facilidad para salir a pasear a pie para ir a todos los lugares turísticos, todo muy cerca
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Stayed 2 nights in May 2026
Verified review

6/10 Okay

Stayed 4 nights in Mar 2026
Verified review

4/10 Poor

Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Stayed 1 night in Jan 2026