See all properties

Hotel Boutique Los Balcones

Property class: 3.5
Family-friendly 3.5-star hotel near Plaza Rotary Market

Choose dates to view prices

Photo gallery for Hotel Boutique Los Balcones

Lunch, dinner served; Latin American cuisine, alfresco dining
Front of property
Double or Twin Room, Accessible, Annex Building | Premium bedding, down comforters, memory foam beds, minibar
Business center
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Restaurant
  • Parking available
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
President Borrero 12-08, and Gaspar Sangurima, Cuenca, Azuay, 10150
  • Place, Plaza Rotary Market
    ‪2 min walk‬
  • Place, Calderon Park
    ‪7 min walk‬
  • Place, New Cathedral of Cuenca
    ‪9 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪9 min drive‬

Room options

View all photos for Single Room, Patio

Single Room, Patio | Premium bedding, down comforters, memory foam beds, minibar

Single Room, Patio

  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Balcony

Premium bedding, down comforters, memory foam beds, minibar

Double Room, Balcony

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Balcony

Triple Room, Balcony | Premium bedding, down comforters, memory foam beds, minibar

Triple Room, Balcony

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Twin Room, Balcony

Twin Room, Balcony | Premium bedding, down comforters, memory foam beds, minibar

Twin Room, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Apartment, 1 Queen Bed, Kitchen

Apartment, 1 Queen Bed, Kitchen | Premium bedding, down comforters, memory foam beds, minibar

Apartment, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room, Accessible, Annex Building

Double or Twin Room, Accessible, Annex Building | Premium bedding, down comforters, memory foam beds, minibar

Double or Twin Room, Accessible, Annex Building

  • Garden view
  • 322 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room, Balcony

Premium bedding, down comforters, memory foam beds, minibar

Single Room, Balcony

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room, Patio

Double Room, Patio | Premium bedding, down comforters, memory foam beds, minibar

Double Room, Patio

8.8 out of 10
Excellent
(3 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Cuenca

City center stay.Within a 10-minute walk of this Downtown Cuenca hotel, you'll find Plaza Rotary Market and Calderon Park. Also, New Cathedral of Cuenca is within half a mile (1 km) and Sombrero Museum is within 2 miles (3 km).

What's nearby

  • Plaza Rotary Market - 2 min walk - 0.1 miles
  • Calderon Park - 7 min walk - 0.4 miles
  • New Cathedral of Cuenca - 9 min walk - 0.5 miles
  • Río Tomebamba & Calle Larga - 12 min walk - 0.7 miles
  • San Sebastian Plaza - 15 min walk - 0.8 miles

Getting around

  • 14n - Antonio Borrero Station - 3 min walk
  • Gaspar Sangurima Tram Station - 3 min walk
  • Cuenca (CUE-Mariscal Lamar) - 7 min drive

Restaurants

  • ‪Raymipampa - ‬7 min walk
  • ‪Balcon Quiteño - ‬1 min walk
  • ‪Angelus by Tutto Freddo - ‬7 min walk
  • ‪Bauhouse Hostel & Bar - ‬5 min walk
  • ‪Hot Dog del Tropical - ‬6 min walk

About this property

Hotel Boutique Los Balcones

Family-friendly 3.5-star hotel near Plaza Rotary Market
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception.

A 24-hour business center and meeting rooms are available. A rooftop terrace, a library, and a vending machine are also featured at the family-friendly Hotel Boutique Los Balcones. An airport shuttle during limited hours and an area shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this Colonial Cuenca hotel.

  • 1 building
  • 15 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1860
  • Full breakfast (free)
  • Manager's reception (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Boutique Los Balcones offers 15 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels and pay movies.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Services include massages and manicures and pedicures. There are 2 hot springs open between 6:00 AM and 9:00 PM.

Similar properties

Restaurant
Vaway Hotel
Downtown Cuenca
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
4.5 out of 5, Wonderful, 119 reviews
$67 nightly
The price is $67
Apr 29 - Apr 30
Vaway Hotel

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:30 AM to 9:00 PM
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Self parking on site (USD 12.50 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 2 hot springs
  • Bicycle rentals
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • No elevator
  • Raised toilet seat

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free international calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 5.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per room (roundtrip)
  • Self parking fee: USD 12.50 per day
  • Rollaway bed fee: USD 5.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Hot springs access available from 6:00 AM to 9:00 PM.
  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Boutique Los Balcones
Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones
Hotel Boutique Los Balcones Cuenca
Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones Hotel
Hotel Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones Hotel Cuenca

Frequently asked questions

How close is Hotel Boutique Los Balcones to the airport?

Hotel Boutique Los Balcones is 1.6 mi (7-min drive) away from the Cuenca (CUE-Mariscal Lamar) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Boutique Los Balcones?

As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at Hotel Boutique Los Balcones on May 27, 2026 start from $67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Boutique Los Balcones have an airport shuttle?

Hotel Boutique Los Balcones offers an airport shuttle during limited hours, for a charge of USD 10 per room, roundtrip.

Does Hotel Boutique Los Balcones offer free breakfast?

Hotel Boutique Los Balcones offers free full breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Hotel Boutique Los Balcones?

No, there is no casino at this hotel.

What time is check-in at Hotel Boutique Los Balcones?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Boutique Los Balcones?

Free parking is not available at this hotel. Self parking is available for USD 12.50 per day.

Does Hotel Boutique Los Balcones have a pool?

Hotel Boutique Los Balcones does not have a pool.

Does Hotel Boutique Los Balcones have a restaurant?

Hotel Boutique Los Balcones is home to SOLE MIO, which features Latin American cuisine, al fresco dining, and happy hour.

Does Hotel Boutique Los Balcones have a spa?

This hotel doesn't have a spa, but it does offer massages and mani/pedis.

How close is Hotel Boutique Los Balcones to downtown Cuenca?

Hotel Boutique Los Balcones is 0.4 mi away from Cuenca.

Hotel Boutique Los Balcones Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 236 out of 339 reviews
Rating 8 - Good. 84 out of 339 reviews
Rating 6 - Okay. 11 out of 339 reviews
Rating 4 - Poor. 2 out of 339 reviews
Rating 2 - Terrible. 6 out of 339 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to help. The restaurant was the best food in Cuenca and very inexpensive.
Stayed 9 nights in Jan 2026

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good location
Stayed 1 night in Jan 2026

10/10 Excellent

Irmgard

Liked: Cleanliness
Great breakfast, awesome staff
Stayed 5 nights in Dec 2025

10/10 Excellent

Irving

Stayed 2 nights in Nov 2025

8/10 Good

Edgar, Huntsville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great. The property is well maintained. We stayed in the efficiency rooms and not the more charming rooms in the main building, but it was nice to have the extra room and kitchenette. It was reasonably priced and a convenient place from which to explore Quito.
Stayed 7 nights in Nov 2025

10/10 Excellent

Florence

Liked: Cleanliness, amenities, property conditions & facilities
Great beautiful rooms
Stayed 1 night in Nov 2025

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities
Beautiful boutique hotel in central Cuenca. I love the decorations and the staff was helpful and kind. Very clean. Comfortable mattress. Breakfast is good. My only recommendation is for light sleepers. If that is you, bring some kind of white noise machine or fan. The walls are somewhat thin and the street noice can reverberate. I have such a machine (small one) that I carry when I travel and ear plugs. I needed both and those were sufficient for me to get some sleep.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christine

Stayed 2 nights in Oct 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Los Balcones is a beautiful colonial mansion turned boutique hotel. What a wonderful find in downtown Cuenca.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a week in Cuenca

Los Balcones is a great place to stay while traveling in Cuenca - location is perfect & staff are friendly. We stayed in the one bedroom apartment & found it to be very comfortable during our 5 nights
Hotel is just a few blocks from the square & new church
Kitchen & spacious living room was helpful during our stay (we could get our work done)
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, rustic hotel that is conveniently located from Parque Calderon (5 min walk). Staff was very professional and helpful. Breakfast included fresh fruit, daily made fruit juice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Stayed 1 night in Jul 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness
Nice place
Stayed 9 nights in Jun 2025

10/10 Excellent

Jorn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was the perfect hotel for us, and staff were flexible and super helpful as we navigated Ecuador and Cuenca.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

Vicente, Brookshire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to detail and overall experience surpassed our expectations
Stayed 2 nights in Apr 2025

6/10 Okay

Yangbing

Stayed 1 night in Mar 2025

10/10 Excellent

Jose, Panama

Liked: Cleanliness, staff & service, property conditions & facilities
Nice old house renovated.
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Stayed 1 night in Feb 2025

10/10 Excellent

Ángel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Craig K

Liked: Cleanliness, amenities
Clean, great breakfast, awesome people!
Stayed 4 nights in Feb 2025

10/10 Excellent

carla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel céntrico

El hotel esta ubicado en el casco viejo de la ciudad lo que es muy conveniente para movilizarse a pie.El desayuno delicioso y variado, reservamos un departamento bien equipado.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alexander

Stayed 6 nights in Dec 2024