93.0% Based on 495 reviews TripAdvisor Traveler Rating 4.5 out of 5

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Hotel Description

Family-friendly 3.5-star hotel with restaurant

Heart of Cuenca

Within a 5-minute walk of this Cuenca hotel, you'll find Civic Plaza and Plaza Rotary Market. Esqueletologia Museum and Calderon Park are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, a rooftop terrace, and a bar/lounge. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare. Guests will appreciate free perks like buffet breakfast and WiFi in public areas.

Free WiFi, comfy beds

The 15 individually decorated guestrooms offer free WiFi and comfy beds. Other amenities include iPod docks, private yards, and LCD TVs with satellite channels.

Twin Room, Accessible, Annex Building

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$53 per night

Apartment, 1 Queen Bed, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Single Room, Patio

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Triple Room, Balcony

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Double Room, Patio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

93.0% of guests recommend out of 495 reviews

Excellent 365
Good 100
Average 22
Poor 2
Terrible 6
Value <span>4.5</span> out of 5
Rooms <span>4.5</span> out of 5
Cleanliness <span>5.0</span> out of 5
Service <span>5.0</span> out of 5

About the Hotel Boutique Los Balcones

Location President Borrero 12-08, Cuenca, Azuay 010150

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A rooftop terrace, a library, and tour/ticket assistance are also featured at the family-friendly Hotel Boutique Los Balcones. A roundtrip airport shuttle during limited hours and an area shuttle are available for a fee. Parking is available for a fee. For a fee, the property may offer extended parking privileges after check-out. Smoking is allowed in designated areas at this Colonial Cuenca hotel.

  • 1 building
  • 15 guestrooms or units
  • 3 levels
  • Built in 1860
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Cuenca (CUE-Mariscal Lamar) (2.1 km / 1.3 mi)
  • Property shuttles: Airport shuttle, area shuttle, and ferry terminal shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Boutique Los Balcones offers 15 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators and minibars are provided. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Select Comfort beds
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Private outdoor space
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Dishwasher
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower
  • Hydromassage showerhead
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • International calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10 AM. The hotel hosts a free manager's reception daily.

SOLE MIO - This restaurant specializes in Latin American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Late night fare is available from room service (during limited hours).

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby

Spa Services

  • Reflexology
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available from 6:30 AM to 9 PM. Contact the property in advance to make arrangements.

Airport transportation is offered from 6:30 AM to 9 PM. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No elevators
  • Parking height restrictions apply

Fees

 

The charges below are included in your overall room price:

  • Resort fee

The resort fee includes:

  • Breakfast
  • Bicycle storage
  • Business center/computer access
  • Internet access
  • Newspaper
  • In-room safe
  • In-room safe and safe insurance
  • In-room coffee
  • In-room bottled water
  • Concierge/valet service
  • Valet parking
  • Lending library access
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per room (roundtrip)
  • Self parking fee: USD 5 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boutique Los Balcones
  • Boutique Los Balcones Cuenca
  • Hotel Boutique Los Balcones
  • Hotel Boutique Los Balcones Cuenca

You should know

  • Hotel Boutique Los Balcones offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • The total price shown includes a resort fee.
  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.