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5.0 out of 5

"Comfortable beds and excellent cable tv! Room service was amazing and location was perfect! " More

By a verified traveler on Mon 27 Jan 2020

Hotel Description

Family-friendly 3.5-star hotel near University of Cuenca's Orchid Garden

City center stay

Your stay at this Cuenca hotel places you within a 10-minute walk of Plaza Rotary Market and Calderon Park. Also, New Cathedral of Cuenca is within half a mile (1 km) and Sombrero Museum is within 2 miles (3 km).

Free breakfast

This hotel features a restaurant, a rooftop terrace, and a bar/lounge. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare. Guests will appreciate free perks like buffet breakfast and WiFi in public areas.

Free WiFi, comfy beds

The 15 soundproofed guestrooms offer free WiFi and comfy beds. LCD TVs come with satellite channels, and other amenities include iPod docks and private yards.

Twin Room, Accessible, Annex Building

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$56* Per night/room Jun 16 - Jun 17

Apartment, 1 Queen Bed, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Single Room, Patio

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Triple Room, Balcony

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Twin Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Double Room, Patio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Boutique Los Balcones ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Boutique Los Balcones

Everyone (1) Family (2)
5 out of 5
Comfortable beds and excellent cable tv! Room service was amazing and location was perfect!

Posted by on Jan 27, 2020

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Comment from Hotel Management

Jan 28, 2020 by Front desk

Thank you for choosing us, for your visit to the lovely city of Cuenca.

5 out of 5

Very very good. I was treated well.

Pros: It was in an excellent location, it was clean. The staff was very friendly and spoke some English. Good food, breakfasts and dinners
Cons: some of the wallpapering could use some updating, but otherwise rooms were comfortable, had wifi and cable
Location: churches, cathedrals, lovely parks, markets, fresh foods. Look it up.
Excellent location, in El Centro, the colonial heart of the city. I greatly enjoyed my visit, taking advantage of a number of tours, visits to cathedrals, the market etc. I don't think I'd like to live in El Centro. Though often visually appealing, the streets are narrow, and the sidewalks are sometimes so narrow that you need to slither along the walls to avoid traffic. Also, the exhaust from buses can be a bit much and traffic can be heavy. Will stongly consider a move to other parts of Cuenca.

Posted by , from Silver Spring, Md on Jun 25, 2017

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Comment from Hotel Management

Jul 1, 2017 by henry

We appreciate you choosing our hotel, during your stay in the beautiful city of Cuenca. It will be a pleasure serving you again, and we will wait upon your return. Sincerely, Henry Ordoñez Manager

5 out of 5

Home away from Home

Pros: Close restaurants, Free Internet, free breakfast first night
Cons: cuencans can be noisy
Wonderful staff and excellent hotel. The staff speak English and are so helpful with any concerns. They are honest and kind people. I would recommend this hotel to everyone.

Posted by , from Salem, AR 72576, USA on Aug 11, 2012

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About the Hotel Boutique Los Balcones

Location President Borrero 12-08, Cuenca, Azuay 010150

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A rooftop terrace, a library, and tour/ticket assistance are also featured at the family-friendly Hotel Boutique Los Balcones. An airport shuttle during limited hours and an area shuttle are available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this Colonial Cuenca hotel.

  • 1 building
  • 15 guestrooms or units
  • 3 levels
  • Built in 1860
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Cuenca (CUE-Mariscal Lamar) (2.2 km / 1.3 mi)
  • Property shuttles: Airport shuttle, area shuttle, and ferry terminal shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Boutique Los Balcones offers 15 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free international calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Memory foam beds
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Private outdoor space
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Dishwasher
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower
  • Hydromassage showerhead
  • Extra futon mattress (free)
  • Housekeeping (daily)
  • International calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10 AM. The hotel hosts a free manager's reception daily.

SOLE MIO - This fine-dining restaurant specializes in Latin American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Late night fare is available from room service (during limited hours).

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Hot springs nearby

Spa Services

  • Number of hot springs - 2

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Airport shuttle service is available from 6:30 AM to 9 PM. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered from 6:30 AM to 9 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 5 per stay.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Safety features at this property include a fire extinguisher, a smoke detector, and a security system. Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks and gloves, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.Individually-wrapped food options are available for breakfast and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks and gloves, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.Individually-wrapped food options are available for breakfast and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per room (roundtrip)
  • Secured self parking fee: USD 8 per day (in/out privileges)
  • Rollaway bed fee: USD 5 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boutique Los Balcones
  • Boutique Los Balcones Cuenca
  • Hotel Boutique Los Balcones
  • Hotel Boutique Los Balcones Cuenca
  • Boutique Los Balcones Cuenca
  • Hotel Boutique Los Balcones Hotel
  • Hotel Boutique Los Balcones Cuenca
  • Hotel Boutique Los Balcones Hotel Cuenca

You should know

  • Hotel Boutique Los Balcones offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Hot springs access available from 6:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.