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Hotel Description

3-star hotel in Downtown Cuenca

City center stay

With a stay at this Downtown Cuenca hotel, you'll be steps from Las Conceptas Museum and Museum of the Canari Identity. Inter-American Center of Popular Arts and Museum of the Aboriginal Cultures are also within half a mile (1 km).

Business services

This hotel features a coffee shop, laundry facilities, and self parking. WiFi in public areas is free. Traveling on business? Take advantage of the business center, laundry service, and airport shuttle.

Free WiFi, flat-screen TVs

The 10 guestrooms have flat-screen TVs with cable channels and offer free WiFi and 24-hour room service. Other amenities include down comforters, hair dryers, and safes.

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$38* Per night/room Oct 18 - Oct 19

Twin Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Triple Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Classic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a coffee shop/café on site. WiFi is free in public spaces. There's an onsite business center. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Siena Hotel also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available. This 3-star Cuenca hotel is smoke free.

  • 1 floor
  • 10 guestrooms or units
  • Coffee shop
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Siena Hotel offers 10 accommodations with safes and hair dryers. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels. This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Down blanket
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk

Food & Drink

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 12:30 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa and Mastercard

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10.00 per room (roundtrip)
  • Self parking fee: USD 5.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Siena Hotel Cuenca
  • Siena Cuenca
  • Siena Hotel Hotel
  • Siena Hotel Cuenca
  • Siena Hotel Hotel Cuenca

You should know

  • Siena Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.