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Hotel Cruz del Vado by Art Hotels Ecuador

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Photo gallery for Hotel Cruz del Vado by Art Hotels Ecuador

Terrace/patio
Property video
Front of property - evening/night
TV
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
La Condamine y Tarqui, Cuenca
  • Place, San Sebastian Plaza
    ‪12 min walk‬
  • Place, Calderon Park
    ‪14 min walk‬
  • Place, New Cathedral of Cuenca
    ‪14 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed, Accessible, Non Smoking

Superior Room, 1 Queen Bed, Accessible, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Room, 1 Queen Bed, Accessible, Non Smoking

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room, 1 Queen Bed, Non Smoking

Premium Room, 1 Queen Bed, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 Queen Bed, Non Smoking

  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Twin Room, Multiple Beds, Non Smoking

Premium Twin Room, Multiple Beds, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Twin Room, Multiple Beds, Non Smoking

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Luxury Room, 1 King Bed, City View

Luxury Room, 1 King Bed, City View | Egyptian cotton sheets, premium bedding, down comforters, minibar

Luxury Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Cuenca

Heart of Cuenca.You'll find Iglesia San Sebastián and San Sebastian Plaza within a 15-minute walk of this Cuenca hotel. Museum of Modern Art and San Cenaculo Church are also within 2 miles (3 km).

What's nearby

  • San Sebastian Plaza - 12 min walk - 0.7 miles
  • Calderon Park - 14 min walk - 0.8 miles
  • New Cathedral of Cuenca - 14 min walk - 0.8 miles
  • Convent of the Assumption - 14 min walk - 0.8 miles
  • San Francisco Plaza Market - 15 min walk - 0.8 miles

Getting around

  • 14n - Antonio Borrero Station - 15 min walk
  • Gaspar Sangurima Tram Station - 18 min walk
  • Cuenca (CUE-Mariscal Lamar) - 12 min drive

Restaurants

  • ‪Framalu - ‬10 min walk
  • ‪Subway - ‬9 min walk
  • ‪Hot Dog del Tropical - ‬12 min walk
  • ‪Jodoco Belgian Brew - ‬11 min walk
  • ‪La Pergola - ‬7 min walk

About this property

Hotel Cruz del Vado by Art Hotels Ecuador

4.5-star luxury hotel perfect for exploring Cuenca
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Meeting rooms and coworking spaces are available. A terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury Hotel Cruz del Vado by Art Hotels Ecuador. An airport shuttle (available 24 hours) is available for a fee.

This 4.5-star Cuenca hotel is smoke free.

  • 26 guestrooms or units
  • Meeting rooms
  • Full breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Cruz del Vado by Art Hotels Ecuador offers 26 accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Satellite television is provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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4.5 out of 5, Wonderful, 136 reviews
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The price is $67
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 12 per day); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free bus station shuttle

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Art gallery
  • Cooking classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in shower
  • Handrails in hallways
  • Handrails in stairways
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 40
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 70

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Cruz del Vado by Art Hotels Ecuador

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 80 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per room (one-way)
  • Nearby parking fee: USD 12 per day(984 ft away; open 24 hours)
  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 70 (subject to availability)
  • Rollaway bed fee: USD 80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Cruz Vado Cuenca
Hotel Cruz Vado
Cruz Vado Cuenca
Hotel Cruz del Vado Hotel
Hotel Cruz del Vado Cuenca
Hotel Cruz del Vado Hotel Cuenca

Frequently asked questions

How close is Hotel Cruz del Vado by Art Hotels Ecuador to the airport?

Hotel Cruz del Vado by Art Hotels Ecuador is 2 mi (12-min drive) away from the Cuenca (CUE-Mariscal Lamar) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Cruz del Vado by Art Hotels Ecuador?

As of Jun 9, 2026, prices found for a 1-night stay for 2 adults at Hotel Cruz del Vado by Art Hotels Ecuador on Jun 15, 2026 start from $195, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Cruz del Vado by Art Hotels Ecuador have an airport shuttle?

Hotel Cruz del Vado by Art Hotels Ecuador offers an airport shuttle 24 hours a day, on request, for a charge of USD 20 per room, one-way.

Does Hotel Cruz del Vado by Art Hotels Ecuador offer free breakfast?

Hotel Cruz del Vado by Art Hotels Ecuador offers free full breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Cruz del Vado by Art Hotels Ecuador?

No, there is no casino at this hotel.

What time is check-in at Hotel Cruz del Vado by Art Hotels Ecuador?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in costs USD 40 (subject to availability).

Is there free parking at Hotel Cruz del Vado by Art Hotels Ecuador?

Free parking is not available at this hotel.

Does Hotel Cruz del Vado by Art Hotels Ecuador have a pool?

Hotel Cruz del Vado by Art Hotels Ecuador does not have a pool.

Does Hotel Cruz del Vado by Art Hotels Ecuador have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Cruz del Vado by Art Hotels Ecuador have a spa?

There are no spa services available at this hotel.

How close is Hotel Cruz del Vado by Art Hotels Ecuador to downtown Cuenca?

Hotel Cruz del Vado by Art Hotels Ecuador is 0.7 mi away from Cuenca.

Hotel Cruz del Vado by Art Hotels Ecuador Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 35 out of 42 reviews
Rating 8 - Good. 4 out of 42 reviews
Rating 6 - Okay. 1 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 1 out of 42 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities
Absolutely stunning hotel, the staff is very helpful and friendly, the breakfast in bed was amazing. An absolute must try for anyone visiting Cuenca.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was excellent Room was very good Good location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ramsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay at a hotel we've had!!!
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Yenifer

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. I was pregnant and the wokers were very attentive. If you want to have a beautiful experience, It’s worth staying here.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, amenities, property conditions & facilities
The staff were excellent and very attentive throughout our stay. The room was spacious with a wonderful view of the city. Location is at walking distance from many restaurants and stores. Breakfast was very good. We would definitely stay here again if we ever re-visit the city.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! Great service
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Everyone was so friendly and accommodating. The food in the rooftop restaurant was excellent. I highly recommend this hotel.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning stay, with great service. Excellent environment and decoration.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service was superb . The room was absolutely beautiful. We enjoyed our stay so much! Would definitely recommend.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service was superb . The room was absolutely beautiful. We enjoyed our stay so much! Would definitely recommend.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel ambiance is really Beautiful, the location is very convenient, you are close to the main sites of Cuenca, all of them walking distance. The staff are very nice, courteous and kind. Recommended to anyone wishing a great place to stay in Cuenca.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Daniel

Liked: Staff & service, amenities, property conditions & facilities
Great place ! Awesome service , Gustavo and Cristina were very helpful all around! Great food at the rooftop and great location ! Great price ! Highly recommended!
Stayed 1 night in May 2022
Verified

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

The hotel was wonderful. It has an old-world charm but with the features of a modern hotel. The rooftop restaurant had amazing views and unbelievable food. I enjoyed every aspect of the hotel except that they did not have parking on-site.
This was photo from the rooftop with no filters!
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff was fantastic! I have only wonderful things to say about the hotel and staff. However, the breakfast was not very good. I would eat elsewhere. We did not have dinner there for that reason but aside from that. 5 stars.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience at Cruz del Vado. The property is beautiful and comfortable. Staff was incredibly accommodating. We had a late check in and their security guard escorted us from our car. We even had treats left in our room. Cant wait to go back!
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were amazing. Very helpful. From the front desk to the restaurant staff! All lovely! The hotel itself is a gem! Small, quiet, beautiful. The rooms were very clean, the bed was heaven! We had complimentary breakfast and it was delicious. The restaurant is a rooftop with a gorgeous view!!! The hotel is walkable to all the touristic areas. It is not in the middle of the crowded areas which I appreciated very much. The only thing to keep in mind is that they have no parking insite. But this is not uncommon in the downtown area. There is a parking site at walking minutes and the hotel staff helps with the luggage there. Not a deal breaker at all. I would definitely stay here again.
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Anouar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pictures in this hotel offer something completely different of what it actually offered. I would say the rooftop/restaurant area are above and beyond, the service and breakfast were really good. But when it comes to the pricing and the actual room where you have to sleep, leave a lot to be desired. For example, the pictures show open windows with curtins, but you are actually looking at the hallway, if you get one of the two suites offered, only the you will get a street/river/mountain view on a not "private balcony" (anyone can access it). The hotel claims they do not have a ventilation system in the rooms because the municipality does not allow to install it because of the "historic building" which is built on. So you are paying pretty much a 5 star hotel for a "nice room" which pretty much feels like a sauna. I have been to cuenca many times and actually felt cold in the rooms in other properties, but here, i had to ask the front desk for 2 fans because the heat was unbearable. All of the rooms, except for the 2 suites, do not have windows and face the hallways. I never used my room key because you could fisically open your hallway window, and open your door. Bathrooms and rooms where spotless (they could use better toiletries to get your money's worth). The hotel is nice, but definitely not worth the money paid. Definitely would never stay here again.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Mariela

Liked: Cleanliness, amenities, property conditions & facilities
Muy bonito, súper limpio, el cuarto hermoso pero pequeño, al rededor del hotel, el área no es tan buena q se diga.
Stayed 1 night in May 2025
Verified

8/10 Good

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen Hotel
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Gandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Erika

Liked: Cleanliness
Disliked: Room comfort

Pésima ubicación

La ubicación es pésima porq no se puede llegar en el auto, hay que subir caminando y no hay donde estacionar. Después cuando llegamos no nos abrían la puerta tuvimos que esperar mucho tiempo para que nos abran!
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in May 2023
Verified

10/10 Excellent

Trotsky Leonidas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2022
Verified

8/10 Good

RICARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo hotel ubicado en el centro de cuenca. Lo único negativo es que tienes que caminar dos cuadras para parquear el carro.
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Cruz del Vado, it´s the best option in the town.
Stayed 2 nights in Apr 2022