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Hotel Santiago de Compostella Suites

3.5 star property
3.5-star Beaux Arts hotel with spa

Choose dates to view prices

Photo gallery for Hotel Santiago de Compostella Suites

A modern interior with a staircase, seating areas, and a reception desk.
A modern building with a stone facade, a wooden upper level, and a glass entrance leading to an indoor area with exercise equipment.
A modern building with a restaurant on the ground floor.
A modern hotel room with two beds, a wooden headboard, a blue chair, and a marble-patterned wall.
A modern building with a stone facade, a wooden upper section, and a glass entrance. Inside, there is a gym with exercise equipment and a yellow wall.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Avenida de las Américas 29-147, y Gran Colombia, Cuenca
  • Place, Mall del Rio
    ‪8 min drive‬
  • Place, Mirador de Turi
    ‪10 min drive‬
  • Place, Alejandro Serrano Aguilar Stadium
    ‪11 min drive‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪23 min drive‬

Room options

View all photos for Double Room

A hotel room with two single beds, a wooden headboard, a small wooden nightstand, a chair, and a marble-patterned wall.

Double Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Queen Room

A bedroom with a bed, a nightstand, a chair, and a marble-patterned wall.

Queen Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Quadruple Room

A hotel room with two single beds, a wooden wardrobe, a desk with a chair, and a window with a view.

Quadruple Room

  • 1033 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 3 Twin Beds
  • Free WiFi

View all photos for Comfort Suite

A hotel room with a bed, two armchairs, a small table, a desk with a computer, a telephone, and a window with blinds.

Comfort Suite

  • 689 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Traditional Triple Room

A hotel room with two beds, marble walls, wooden headboard, bedside tables, and a colorful painting.

Traditional Triple Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Luxury Suite

A bedroom with a bed, wooden headboard, bedside tables, and a large window.

Luxury Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

DOUBLE QUEEN SIZE BED

  • Sleeps 4
  • Free WiFi

DOUBLE STANDARD

  • Sleeps 4
  • Free WiFi

FAMILY ROOM THREE BEDS

  • Sleeps 8
  • Free WiFi

About the neighborhood

Cuenca

In suburbs.Within 3 miles (5 km) of this Cuenca hotel, you'll find Galeria FVega and Pista De Bicicross Bmx Cuenca. Mall del Rio and Museum of Metals are also within 3 miles (5 km).

What's nearby

  • Mall del Rio - 8 min drive - 1.7 miles
  • Pista De Bicicross Bmx Cuenca - 9 min drive - 1.7 miles
  • Museum of Metals - 10 min drive - 1.9 miles
  • Mirador de Turi - 10 min drive - 2.4 miles
  • Alejandro Serrano Aguilar Stadium - 11 min drive - 2.2 miles

Getting around

  • Yanuncay Tram Station - 4 min walk
  • Luis Cordero (Hermano Miguel) Station - 17 min drive
  • Cuenca (CUE-Mariscal Lamar) - 27 min drive

Restaurants

  • ‪La Yunta - ‬7 min walk
  • ‪El Arriero - ‬4 min drive
  • ‪Anubis Restaurant - ‬3 min drive
  • ‪Bird And Beast - ‬6 min drive
  • ‪El Huerto - ‬4 min drive

About this property

Hotel Santiago de Compostella Suites

3.5-star Beaux Arts hotel with spa
Hotel Santiago de Compostella Suites offers its guests a full-service spa and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business center and meeting rooms are available. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Santiago de Compostella Suites. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Beaux Arts Cuenca hotel.

  • 25 guestrooms or units
  • 3 levels
  • 2 buildings
  • Meeting rooms
  • Built in 2016
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Santiago de Compostella Suites offers 25 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a hot tub. The spa is open daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Living room
  • Refrigerator on request
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet (varies based on length of stay)
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per room (one way)
  • Pet fee: USD 15 per pet (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Santiago Compostella Hotel Cuenca
Santiago Compostella Cuenca
Santiago de Compostella
Santiago De Compostella Suites
Hotel Santiago de Compostella Suites Hotel
Hotel Santiago de Compostella Suites Cuenca
Hotel Santiago de Compostella Suites Hotel Cuenca

Frequently asked questions

How close is Hotel Santiago de Compostella Suites to the airport?

Hotel Santiago de Compostella Suites is 9.2 mi (27-min drive) away from the Cuenca (CUE-Mariscal Lamar) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Santiago de Compostella Suites?

As of Aug 6, 2026, prices found for a 1-night stay for 2 adults at Hotel Santiago de Compostella Suites on Aug 14, 2026 start from $70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Santiago de Compostella Suites have an airport shuttle?

Hotel Santiago de Compostella Suites offers an airport shuttle 24 hours a day, on request, for a charge of USD 10 per room, one way.

Does Hotel Santiago de Compostella Suites offer free breakfast?

Hotel Santiago de Compostella Suites offers free continental breakfast every day from 7:30 AM to 10 AM.

Is there a casino at Hotel Santiago de Compostella Suites?

No, there is no casino at this hotel.

What time is check-in at Hotel Santiago de Compostella Suites?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Hotel Santiago de Compostella Suites?

This hotel offers free self parking.

Does Hotel Santiago de Compostella Suites have a pool?

Hotel Santiago de Compostella Suites does not have a pool.

Does Hotel Santiago de Compostella Suites have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Santiago de Compostella Suites have a spa?

This hotel has a spa, which features mani/pedis, facials, and body treatments.

How close is Hotel Santiago de Compostella Suites to downtown Cuenca?

Hotel Santiago de Compostella Suites is 2.1 mi away from Cuenca.

Hotel Santiago de Compostella Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 23 out of 53 reviews
Rating 8 - Good. 14 out of 53 reviews
Rating 6 - Okay. 4 out of 53 reviews
Rating 4 - Poor. 8 out of 53 reviews
Rating 2 - Terrible. 4 out of 53 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and safe, clean.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible stay!

The hotel was amazing! Just a beautiful stay. I stayed with my fiancé in the delux suite and it was so worth it! Jacuzzi was incredible! Service was excellent. Didn't really like the breakfast offered but everyone's option is different on that! Overall 5 star stay in Cuenca Ecuador
Stayed 1 night in Jun 2017
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant experience
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

Zdzislaw

Liked: Cleanliness
There was no hot water in the room and noisy at night because very busy street next to the hotel.Room was clean and service ok.Restaurant next to the hotel not very good.Good thing supermarket was almost across the street from the hotel.
Stayed 5 nights in Feb 2023
Verified review

4/10 Poor

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay

This hotel is nice enough and the bed was comfortable. The room was on the front facing a busy street-noisy. I was assured that I had a room "on this floor" but I had to climb many steps to get to it. Breakfast was down two levels which I could not manage. My pet was accommodated but I did pay extra - which was fine.
Stayed 2 nights in Sep 2025
Verified review

4/10 Poor

Daniela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, muy ruidoso, sin luz natural en algunas de sus habitaciones, sin secadora o accesorios de aseo, desayuno malo con poca variedad y pan de molde.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Israel

Liked: Staff & service, property conditions & facilities, room comfort
Fue bueno pero por momentos me cambiaban los precios, una recepcionista me vendia mas economica y otra mas costoso
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Karime

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio y limpio , si volvería .
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Jorge

Liked: Staff & service
Disliked: Property conditions & facilities
Ubicación buena, pero junto a una avenida transitada por cuanto se escuchan bocinas. Falta de mantenimiento en las instalaciones, una cajonera se fue al piso, la colcha vieja.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su tranquilidad
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su tranquilidad
Stayed 1 night in Jun 2022
Verified review

6/10 Okay

Juan

Liked: Cleanliness
Disliked: Amenities
Staff walking on noisy floor all night long.
Stayed 1 night in Feb 2022
Verified review

4/10 Poor

roberto

Disliked: Staff & service, property conditions & facilities, room comfort

no amerita la relación precio/calidad

La verdad no es un buen hotel. La relación precio/calidad no amerita. Las camas pequeñas almohadas incómodas. La señal WIFI NUNCA valió. El hotel tiene 3 pisos y no hay ascensor siendo Cuenca una ciudad de altura, no es amigable para personas mayores o con discapacidad. El desayuno más que básico. Le pongo 4/10 al hotel. No volvería.
Stayed 2 nights in Nov 2021
Verified review

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia
Stayed 1 night in Feb 2020
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in disrepair and falling apart. Mole on the walls, electricity cables hanging out, furniture was damaged, garbage outside looked like it had been there for days, exercise room was flooded, wood room flooring warped and missing. Restaurant on property closed and tables and chairs out in the hallway. Expedia should remove this property from its listings.
Stayed 8 nights in Jan 2020
Verified review

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel. The room is completely dirty and moisture with no air conditioning or heat. No elevator, Dirty blankets and bathrooms. Food has no taste, had to reserved another room from a different hotel; despite that, the hotel manager refuse to give my money back for the no day stay in the dirty hotel.
Stayed 6 nights in Nov 2019
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service
Location is great. No heather. The weather was cold (low 50’s).
Stayed 6 nights in Aug 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo tranquilo, algo de mantenimiento y todo sería perfecto
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bien, pero problemas en el abastecimiento de comida para el desayuno.
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Mayra Davila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel limpio, el administrador y el personal muy amable, el lugar es nuevo, las habitaciones modernas y lindas
Stayed 3 nights in May 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
No me gusto el lugar los asientos del sofa eran viejo cuartiados en el baño no habia ni papel, la ducha se cayo la puerta que lo sostenia
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Maria jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Un lugar excelente muy cómodo y muy buena atencion
Stayed 1 night in Feb 2019
Verified review

6/10 Okay

Miguel

Liked: Cleanliness, staff & service, room comfort

Un hotel acorde

El hotel es acorde al precio que se paga, lo único desagradable fue que me asignaron una habitación que queda al lado de la recepción y las paredes no tienen aislamiento acústico, no pudimos descansar con tranquilidad por el constante sonido del teléfono y de la gente transitando por el área.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las habitaciones comodas y limpias
Stayed 1 night in Feb 2019
Verified review

4/10 Poor

Carmen

Liked: Cleanliness, room comfort
Disliked: Staff & service
MI HABITACION MUY RUIDOSA SE SENTIA Y OIA LA ENTRADA DE TODOS LOS HUESPEDES DE MADRUGADA Y MUY TEMPRANO EN LA MAÑANA LAS CONVERSACIONES Y RISAS DE LA RECEPCIONISTA CON OTROS EMPLEADOS . LAMENTABLEMENTE NO PUDE DORMIR LA PRIMERA NOCHE Y TUVE QUE PEDIR CAMBIO DE HABITACION. EL DESAYUNO ES HORRIBLE, EL PAN GUARDADO Y DURO, EL JUGO CON DEMASIADA AZUCAR Y LOS HUEVOS FRIOS. LA VERDAD NO FUE LA MEJOR EXPERIENCIA NO RECOMENDARIA NI VOLVERIA AL HOTEL, PESE A QUE LOS EMPLEADOS FUERON MUY AMABLES. LA TELEVISION DE MI SEGUNDA HABITACION NO TENIA EL CONTROL DE TV POR LO QUE NO SE PODIA BAJAR EL VOLUMEN QUE ESTABA MUY ALTO.
Stayed 2 nights in Feb 2019