80.0% Based on 182 reviews TripAdvisor Traveler Rating 4 out of 5

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Hotel Description

4-star Art Deco hotel perfect for exploring Cuenca

Central Cuenca getaway

With a stay at this Cuenca hotel, you'll be steps from Calderon Park and Esqueletologia Museum. Church of Santo Domingo and New Cathedral of Cuenca are also within half a mile (1 km).

Free perks

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, comfy beds

Boasting comforts like memory foam beds and premium bedding, the 52 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with satellite channels. Other amenities include minibars, room service, and free newspapers.

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$66 per night

Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

80.0% of guests recommend out of 182 reviews

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Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. A 24-hour fitness center, spa services, and a terrace are also featured at the business-friendly El Dorado Hotel. A roundtrip airport shuttle is free (available on request). Free self parking is available. This 4-star Cuenca hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 7 levels
  • 4 conference rooms
  • Built in 1970
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Cuenca (CUE-Mariscal Lamar) (2.5 km / 1.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

El Dorado Hotel offers 52 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Memory foam beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Cuenca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered daily and irons/ironing boards can be requested. Renovation of all guestrooms was completed in March 2016.

  • Memory foam beds
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Exterior corridor access
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily.

Goda - This restaurant specializes in Asian cuisine. Guests can enjoy drinks at the bar.

Fogo Grill and Bar - Onsite restaurant. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request during limited hours. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 30 per night.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at El Dorado Hotel

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • El Dorado Cuenca
  • El Dorado Hotel Cuenca

You should know

  • El Dorado Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.