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Holiday Inn Chester - South by IHG

4.0 star property
4-star hotel near Chester Racecourse

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Photo gallery for Holiday Inn Chester - South by IHG

Indoor pool
Bar (on property)
Bar (on property)
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly

Explore the area

View in a map
Wrexham Road, Chester, England, CH4 9DL
  • Chester Racecourse
    ‪5 min drive‬
  • Chester Cathedral
    ‪5 min drive‬
  • Chester City Walls
    ‪5 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

Room amenity

Standard Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Room amenity

Standard Room, 1 Double Bed, Accessible

7.0 out of 10
Good
(6 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Desk, free cribs/infant beds, WiFi, bed sheets

Standard Room

7.4 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, Multiple Beds

Room amenity

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds (Walk-In Shower)

Room amenity

Standard Room, 2 Twin Beds (Walk-In Shower)

9.0 out of 10
Wonderful
(8 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Walk-In Shower)

Room amenity

Standard Room, 1 Double Bed (Walk-In Shower)

7.8 out of 10
Good
(25 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

Room amenity

Standard Room, 2 Twin Beds, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | Desk, free cribs/infant beds, WiFi, bed sheets

Standard Room, 1 Double Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed

Room amenity

Premium Room, 1 Double Bed

7.6 out of 10
Good
(9 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed

About the neighborhood

Chester

City center retreat .Within 3 miles (5 km) of this Chester hotel, you'll find Chester Racecourse and Chester Cathedral. Chester City Walls is within 3 miles (5 km) and Crocky Trail is within 9 miles (15 km).

What's nearby

  • River Dee - 4 min drive - 2.3 miles
  • Chester Racecourse - 5 min drive - 2.7 miles
  • Chester Cathedral - 5 min drive - 2.9 miles
  • Chester City Walls - 5 min drive - 3.1 miles
  • Chester Zoo - 11 min drive - 9.3 miles

Getting around

  • Bache Station - 8 min drive
  • John Lennon Airport (LPL) - 40 min drive

Restaurants

  • ‪The Carlton Tavern - ‬4 min drive
  • ‪The Handbridge - ‬4 min drive
  • ‪The Architect - ‬4 min drive
  • ‪The Grosvenor Arms - ‬4 min drive
  • ‪Starbucks - ‬2 min walk

About this property

Holiday Inn Chester - South by IHG

4-star hotel near Chester Racecourse
Holiday Inn Chester - South by IHG offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 140 square feet (13 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Chester - South by IHG. Self parking is free.

This 4-star Chester hotel is smoke free.

  • 1 building
  • 143 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 140 sq ft of conference space
  • 13 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Chester - South by IHG offers 143 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Front of property

The Queen at Chester Hotel, BW Premier Collection

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,022 reviews
$80 nightly
The price is $96
Sep 28 - Sep 29
Total with taxes and fees
The Queen at Chester Hotel, BW Premier Collection

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (GBP 16 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 16 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from September 6 2025 to September 21 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from September 6 2025 to September 21 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Fee for in-room wireless internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester South Holiday Inn
Holiday Inn Chester South
Holiday Inn Hotel Chester South
Chester Holiday Inn
Holiday Inn Chester South Hotel Chester
Holiday Inn Chester South Hotel
Holiday Chester South
Holiday Inn Chester South
Holiday Chester By Ihg Chester
Holiday Inn Chester South an IHG Hotel
Holiday Inn Chester - South by IHG Hotel
Holiday Inn Chester - South by IHG Chester
Holiday Inn Chester - South by IHG Hotel Chester

Frequently asked questions

How close is Holiday Inn Chester - South by IHG to the airport?

Holiday Inn Chester - South by IHG is 5 mi (19-min drive) away from the Chester (CEG-Hawarden) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Chester - South by IHG?

As of Sep 25, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Chester - South by IHG on Sep 28, 2025 start from $71.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Chester - South by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Chester - South by IHG.

Does Holiday Inn Chester - South by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Chester - South by IHG, but English breakfast is offered for a fee of GBP 16.95 per person. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Holiday Inn Chester - South by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Chester - South by IHG?

Check-in begins at 3:00 PM.

Is there free parking at Holiday Inn Chester - South by IHG?

This hotel offers free self parking.

Does Holiday Inn Chester - South by IHG have a pool?

Holiday Inn Chester - South by IHG features an indoor pool. The pool will be unavailable from September 6 2025 to September 21 2025 (dates subject to change). The property will be renovating the pool from September 6 2025 to September 21 2025 (completion date subject to change).

Does Holiday Inn Chester - South by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn Chester - South by IHG have a spa?

This hotel doesn't have a spa, but it does offer body treatments and facials.

How close is Holiday Inn Chester - South by IHG to downtown Chester?

Holiday Inn Chester - South by IHG is 2.3 mi away from Chester.

Reviews

Holiday Inn Chester - South by IHG Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 365 out of 1009 reviews
Rating 8 - Good. 361 out of 1009 reviews
Rating 6 - Okay. 161 out of 1009 reviews
Rating 4 - Poor. 79 out of 1009 reviews
Rating 2 - Terrible. 43 out of 1009 reviews

Reviews

4/10 Poor

Michelle

Bedroom was very tired and had no air conditioning. The sign on the wall says they have no timescale
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Chris

Liked: Cleanliness, room comfort

A bit of curates egg - good in parts

Good hotel let down by poor external appearance ( poor maintenance) and slow service in the restaurant. Clean and pleasant room . Modern bathroom comfy bed . Coffee was not good at breakfast . Reasonable tariff. I would stay again however
Stayed 1 night in Jun 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Had a great time part from the swimming pool needs updating big time
Stayed 2 nights in Jun 2025

8/10 Good

Maureen

Traveled with partner
Liked: Amenities
Clean room staff friendly, the best buffet breakfast of any hotel we have stayed in. Great for kids because gym and swimming pool. The only let down was air conditioning not working and the room was stifling, we asked for a fan there was none left, but a lady overheard us at reception and said we could have hers even brought it to the room for us, or we’d have had to have a room change, or another hotel ( we are in our 70s both with breathing problems C.O.P.D and asthma. So a good hotel let down by the air conditioning, you can’t have that in a heatwave.
Stayed 1 night in Jun 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service
The property was a standard IHG hotel. I thought the evening menu was rather limited on choice. The air conditioning unit in my room was not working.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gerard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast. Friendly staffers
Stayed 1 night in Jun 2025

8/10 Good

Francis, Stafford

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re out of the central Chester city area, this is a really convenient place to stay. Just be warned, the nearby roundabout on the A55 gets clogged at rush hour in a number of directions. Just leave for work early! The establishment is pleasant, clean, and the staff will do what they can if there’s a problem. Example: on my first check in, Expedia had stopped sending bookings across. I’d only booked an hour before. I was given a bar voucher and told they’d call me as soon as the problem was solved. The on-site pool and gym is also a nice feature. So far, six weeks of two nights each week proves my usual criterion: would I stay here again. I’m just about to book my seventh week!
View from the executive room across the lawns to the side of the hotel to the car park
Stayed 2 nights in Jun 2025

10/10 Excellent

AE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

Lovely staff Comfortable room - clean with facilities Nice gym Convenient location for Chester, Wrexham, Park and Ride.
Stayed 1 night in May 2025

2/10 Terrible

Daniel

Stayed 2 nights in May 2025

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Russell

Stayed 2 nights in May 2025

10/10 Excellent

Vaidas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice to stay and forget daily routine. Gym ,swimming , sauna, pick and choose. Our family really enjoyed.
Stayed 1 night in May 2025

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were lovely and very clean ,staff were great nice bar and restaurant food was excellent.would definitely would stop again .
Stayed 2 nights in May 2025

4/10 Poor

Marie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Late visit

Booked on line not realising it was same hotel we tried to years ago and weren't allowed inas was booked out to migrants ,so wasnt sure we'd be allowed in and it was 10pm. Got there checked in ,no food available was told by staff would have to go online to have food delivered !!! Wasnt impressed as we had travelled from holyhead, tired and hungry with only asda to go to didnt bother too much hassle as didnt have the app. Bar staff and night porter very nice tho. Hotel needs refurb , marks and holes in corridors long trek to room so saw lots unnerved me and hoped beds were new !! Was quite happy to leave next morning.
Stayed 1 night in May 2025

8/10 Good

Francis, Stafford

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re staying out of central Chester, this is a great place. Usual reliable Holiday Inn accommodation and fare. This one has a swimming pool. Great for summer.
Stayed 1 night in May 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Anthony, Isle of Arran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing Stay – No Air Conditioning offered a

I had a very disappointing experience at this hotel. Despite clearly booking a room with air conditioning, I was given a room without it. When I raised the issue with the front desk, the staff were unhelpful and did not offer a proper solution. They said nothing can be done. I believe it was because I booked through Hotels.com Poor service and a lack of concern for guests’ comfort ruined what should have been a pleasant trip. After rasing issue with the manager since I got so frustrated as it was already 10 30pm.. they finally offered us a room with aircon. The breakfast was average.. Scrambled eggs were pathetic. Not enough bread or bread spreads. Altogether it was a poor choice booking this one. I won’t be staying here again and cannot recommend this hotel to others.
Stayed 1 night in May 2025

8/10 Good

Francis, Stafford

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant conveniently placed hotel, and as can be expected from Holiday Inn, the accommodation is comfortable and clean. If you’re dining in the dining room / bar area and want a steak, make sure to order it blue if you like your steaks underdone. My go to choice when working outside central Chester.
Stayed 2 nights in May 2025

10/10 Excellent

Miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend this accommodation

Requested disabled access and room, we got what was asked, it was excellent, we use this hotel when we visit family in Chester its spot on
Stayed 3 nights in May 2025

6/10 Okay

Rebecca

Business traveler
Liked: Cleanliness, staff & service
Staff are lovely but building is in terrible condition from the outside Lift broke during stay not helpful as I have severe arthritis. Toilet flush kept trying to fill bowl and not refill the tank - needs attention Card scanner on door batteries are getting low needs replacing
Stayed 1 night in May 2025

8/10 Good

Francis, Stafford

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Lynne

Liked: Cleanliness, staff & service
Building looks a little dated from the outside but internally rooms and service are fine
Stayed 2 nights in May 2025

10/10 Excellent

Craig

Traveled with partner
Liked: Property conditions & facilities
Great short stay at this hotel, the staff were extra friendly and helpful. All round good vibes 😎
Stayed 1 night in May 2025