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Brookside

3.0 star property
3-star Victorian hotel near Chester Zoo

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Photo gallery for Brookside

Exterior
Exterior
Bar (on property)
Exterior
Double Room, Ensuite (Elegance) | Egyptian cotton sheets, premium bedding, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

View in a map
Brook Lane, Cheshire, Chester, England, CH2 2AN
  • Chester City Walls
    ‪12 min walk‬
  • Chester Cathedral
    ‪16 min walk‬
  • Chester Racecourse
    ‪3 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪34 min drive‬

Room options

View all photos for Economy Double Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Economy Double Room, Ensuite

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Single Room, Ensuite

Comfort Single Room, Ensuite | Egyptian cotton sheets, premium bedding, in-room safe

Comfort Single Room, Ensuite

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Lower Ground Floor Room

Egyptian cotton sheets, premium bedding, in-room safe

Lower Ground Floor Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Ensuite (Elegance)

Double Room, Ensuite (Elegance) | Egyptian cotton sheets, premium bedding, in-room safe

Double Room, Ensuite (Elegance)

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Standard Double Room, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Egyptian cotton sheets, premium bedding, in-room safe

Family Room

  • Sleeps 4
  • 1 Double Bed

View all photos for Attic Double/Twin

Attic Double/Twin | Egyptian cotton sheets, premium bedding, in-room safe

Attic Double/Twin

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Family Room, Ensuite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Standard Twin Room, Ensuite

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room (Four-poster bed)

Double Room (Four-poster bed) | Egyptian cotton sheets, premium bedding, in-room safe

Double Room (Four-poster bed)

  • Sleeps 3
  • 1 Double Bed

View all photos for Lower Ground Floor - Double Room

Egyptian cotton sheets, premium bedding, in-room safe

Lower Ground Floor - Double Room

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Chester

In Chester .Within a 15-minute walk of the hotel, you'll find Chester City Walls and University of Chester. Countess of Chester Hospital and Storyhouse are also within 2 miles (3 km).

What's nearby

  • University of Chester - 7 min walk - 0.4 miles
  • Chester City Walls - 12 min walk - 0.7 miles
  • Chester Cathedral - 16 min walk - 0.9 miles
  • Chester Racecourse - 3 min drive - 1.1 miles
  • Chester Zoo - 5 min drive - 1.9 miles

Getting around

  • Bache Station - 14 min walk
  • John Lennon Airport (LPL) - 40 min drive

Restaurants

  • ‪George & Dragon - ‬9 min walk
  • ‪The Bouverie - ‬12 min walk
  • ‪The Deva Tap - ‬16 min walk
  • ‪Goals Soccer Centres - ‬14 min walk
  • ‪Hoole Fish Bar - ‬11 min walk

About this property

Brookside

3-star Victorian hotel near Chester Zoo
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A library, a terrace, and multilingual staff are also featured at the business-friendly Brookside. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Chester hotel.

  • 1 building
  • 28 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1900
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Brookside offers 28 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Digital television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Arabic, Catalan, English, French, Polish, Slovak, Spanish

Similar properties

Front of property

The Queen at Chester Hotel, BW Premier Collection

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,008 reviews
$85 nightly
The price is $103
Aug 25 - Aug 26
Total includes taxes and fees
The Queen at Chester Hotel, BW Premier Collection

Property amenities

Family friendly

  • DVD player
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 7:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 11.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • DVD player
  • TV with digital channels

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 11 PM) and Saturday - Sunday (7:30 AM - midnight)
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 11.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Brookside Chester
Brookside Hotel Chester
Brookside Hotel
Brookside Hotel
Brookside Chester
Brookside Hotel Chester

Frequently asked questions

How close is Brookside to the airport?

Brookside is 6.1 mi (25-min drive) away from the Chester (CEG-Hawarden) airport, the closest popular airport to the property.

Does Brookside have an airport shuttle?

Airport shuttle services are not available at Brookside.

Does Brookside offer free breakfast?

Free breakfast isn’t provided at Brookside, but English breakfast is offered for a fee of GBP 11.50 per person. It's available on weekdays from 7:30 AM to 9:00 AM and weekends from 8:00 AM to 10:00 AM.

Is there a casino at Brookside?

No, there is no casino at this hotel.

What time is check-in at Brookside?

Check-in start time: 2 PM; Check-in end time: 11 PM.

Is there free parking at Brookside?

This hotel offers free self parking.

Does Brookside have a pool?

Brookside does not have a pool.

Does Brookside have a restaurant?

Yes, there is a restaurant on site.

Does Brookside have a spa?

There are no spa services available at this hotel.

How close is Brookside to downtown Chester?

Brookside is 0.7 mi away from Chester.

Brookside Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 173 out of 410 reviews
Rating 8 - Good. 168 out of 410 reviews
Rating 6 - Okay. 51 out of 410 reviews
Rating 4 - Poor. 16 out of 410 reviews
Rating 2 - Terrible. 2 out of 410 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite good indeed!
Stayed 1 night in May 2025

8/10 Good

Jonathan

Stayed 2 nights in May 2025

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at the Brookside!

Very restful hotel. Very comfortable, with good atmosphere. Exellent breakfasts. Good location for city access without all the noise of the centre. One small peoblem: the shower in room 19 has a pumped hot water system which swamps the cold water feed. The pressures need balancing, as the shower tends to scald.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Squeaky clean and comfortable!

Really pleased with my stay. My room was squeaky clean and very comfortable. I was welcomed by the proprietor, who was very helpful, as was everyone else that I met. This is a gem of a property that is close enough to be a short walk from the city centre, but away enough to be quiet and relaxing. Definitely recommended!
Stayed 2 nights in Apr 2025

8/10 Good

Penny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A quiet night

I stayed on a Sunday night and there was no ine around. The hotel and surrounding area, was very quiet. Everything worked as it should.
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break

Excellent as always
Stayed 2 nights in Apr 2025

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities
the staff were great ,will be staying again
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely owner and friendly staff. Was able to park the car early. Didn’t opt for the meals due to other arrangements. Nice and clean room, brilliant shower. Would suggest extra pillows being available for the bed, but that is a personal preference. Would definitely stay again.
Stayed 1 night in Apr 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy room; great breakfast; excellent service. However: car park cramped, and pricing for a single night excessive.
Stayed 1 night in Mar 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Great location to walk in to city centre
Stayed 1 night in Mar 2025

8/10 Good

Chris

Traveled with group
Liked: Room comfort

Good location

Hotel room was a bit small to move around. However bed was super comfortable. The traffic noise from nearby road is noticeable specifically after 5am though I am a light sleeper. Shower could do with good clean there were black stains on silicon/grout. Staff very helpful and breakfast good value specially recommend the scrambled eggs and smoked salmon. Handy location for visiting the city walls of Chester.
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean & tidy, comfortable. The service, food & bar were really good. Definitely go back when I’m in the area again.
Stayed 1 night in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and lovely staff. Breakfast was ok.
Stayed 1 night in Mar 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old style hotel

Lovely old hotel, a little miscommunication by the staff. Booked breakfast when checking in but last morning stay all breakfast put away but Lovely Anna to the rescue as was told we not having breakfast even though we booked and paid, Anna brought it all out as had cleared the restaurant and we had a nice breakfast. Rooms could do with usb outlets in plug sockets. Very old world but comfortable and dont forget to turn heating down on radiator like we did was a sauna. The road is quite busy and noisy. But ok
Stayed 2 nights in Mar 2025

10/10 Excellent

simon

Stayed 1 night in Mar 2025

8/10 Good

andrew

Liked: Staff & service

Ok stay

It was very basic and a bit tired, shower unit kept running cold however the room was quiet.
Stayed 1 night in Mar 2025

6/10 Okay

Paul

Business traveler
Liked: Cleanliness, staff & service
Nice hotel, but some of the other guests were not well behaved. Did stay on a Saturday night and it was busy.
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfy bed and easy walking distance into the town
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent - comfortable, wsrm, and clean.
Stayed 1 night in Feb 2025

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025