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The Chester Grosvenor

5.0 star property
5-star luxury hotel near Chester City Walls

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Photo gallery for The Chester Grosvenor

Exterior
Suite | Premium bedding, minibar, in-room safe, individually decorated
Front of property - evening/night
Reception
Executive Room | Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
  • Bar

Explore the area

Map
Eastgate Street, Chester, England, CH1 1LT
  • Chester Cathedral
    ‪2 min walk‬
  • Chester City Walls
    ‪6 min walk‬
  • Chester Racecourse
    ‪10 min walk‬
  • Manchester (MAN)
    ‪44 min drive‬

Room options

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, individually decorated

Suite

10.0 out of 10
Exceptional
(10 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, individually decorated

Classic Double Room

9.4 out of 10
Exceptional
(39 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

9.0 out of 10
Wonderful
(47 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, individually decorated

Executive Room

9.4 out of 10
Exceptional
(25 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Chester

Heart of Chester.Within a 10-minute walk of the hotel, you'll find Chester City Walls and Chester Racecourse. The Rows of Chester and Eastgate Clock are also within half a mile (1 km).

What's nearby

  • Chester Cathedral - 2 min walk - 0.1 miles
  • Chester City Walls - 6 min walk - 0.4 miles
  • Chester Racecourse - 10 min walk - 0.6 miles
  • University of Chester - 12 min walk - 0.7 miles
  • Chester Zoo - 7 min drive - 2.7 miles

Getting around

  • Chester Station - 13 min walk
  • Manchester Airport (MAN) - 47 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Muffin Break - ‬1 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪Panda Mami - ‬4 min walk

About this property

The Chester Grosvenor

5-star luxury hotel near Chester City Walls
The Chester Grosvenor offers its guests a full-service spa, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include meeting rooms and limo/town car service. Spa services, a library, and multilingual staff are also featured at the luxury The Chester Grosvenor. For a fee, parking is available.

This 5-star Chester hotel is smoke free.

  • 80 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Meeting rooms
  • Continental breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
The Chester Grosvenor offers 80 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Grosvenor Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Italian, Polish, Spanish

Similar properties

Exterior

Hotel Indigo Chester by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.8 out of 5, Exceptional, 1,002 reviews
$111 nightly
The price is $134
Jul 13 - Jul 14
Total includes taxes and fees
Hotel Indigo Chester by IHG

Property amenities

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Onsite parking available only on request
  • Self parking on site (GBP 15 per night)
  • Secured, covered valet parking on site (GBP 25 per night)

Food and drink

  • Free continental breakfast available daily
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV with premium channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 01 to January 10:
  • One of the dining venues
The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.
  • Cribs (infant beds) are available for GBP 17.5 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 15.00 per night
  • Covered valet parking fee: GBP 25.00 per night
  • Crib (infant bed) fee: GBP 17.5 per stay
  • Rollaway bed fee: GBP 35.0 per night
  • Facilities fee: GBP 35.00 per accommodation, per day and includes use of: sauna; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, Barclaycard, and debit cards. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chester Grosvenor
Chester Grosvenor Hotel
Grosvenor Chester
The Chester Grosvenor Hotel Chester
The Chester Grosvenor Hotel
The Chester Grosvenor Chester
The Chester Grosvenor Hotel Chester

Frequently asked questions

How close is The Chester Grosvenor to the airport?

The Chester Grosvenor is 5.2 mi (34-min drive) away from the Chester (CEG-Hawarden) airport, the closest popular airport to the property.

Does The Chester Grosvenor have an airport shuttle?

Airport shuttle services are not available at The Chester Grosvenor.

Does The Chester Grosvenor offer free breakfast?

The Chester Grosvenor offers free continental breakfast every day.

Is there a casino at The Chester Grosvenor?

No, there is no casino at this hotel.

What time is check-in at The Chester Grosvenor?

Check-in begins at 3 PM.

Is there free parking at The Chester Grosvenor?

Free parking is not available at this hotel. Self parking is available for GBP 15.00 per night, and valet parking for GBP 25.00 per night.

Does The Chester Grosvenor have a pool?

The Chester Grosvenor does not have a pool.

Does The Chester Grosvenor have a restaurant?

Yes, there are 2 restaurants on site. One of the dining venues will be closed seasonally each year from January 01 to January 10.

Does The Chester Grosvenor have a spa?

Pamper yourself with a day at Grosvenor Spa, where you can enjoy mani/pedis, body wraps, and deep-tissue massages.

How close is The Chester Grosvenor to downtown Chester?

The Chester Grosvenor is 0.1 mi away from Chester.

The Chester Grosvenor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1000 reviews
Rating 8 - Good. 177 out of 1000 reviews
Rating 6 - Okay. 60 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Stayed 1 night in Apr 2025

10/10 Excellent

ian

Stayed 1 night in Apr 2025

10/10 Excellent

Carl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service from the moment we arrived at the front door to the moment we left. A very classy operation!
Stayed 1 night in Mar 2025

10/10 Excellent

Hannah

Stayed 2 nights in Mar 2025

10/10 Excellent

Phil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and service
Stayed 1 night in Mar 2025

8/10 Good

DEBRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Stayed 1 night in Mar 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can not fault this hotel at all. The staff are very helpful and friendly. As for the food in Arkle what can I say OMG it was the best experience as not only delicious food and wine pairings but it was a three hour theatrical event.
Stayed 1 night in Mar 2025

10/10 Excellent

Hannah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big room, thoroughly enjoyed our stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Gordon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful way to experience Chester

Wonderful traditionally styled hotel but well maintained. Food and service is fantastic!
Stayed 1 night in Mar 2025

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Staff were lovely and beds were so comfortable.. great spacious room in a fab location. Looking a bit tired in the corridors. Some wallpaper coming off walls and chipped grubby paintwork on door of room. Leaky toilet.
Stayed 3 nights in Mar 2025

10/10 Excellent

Christopher

Stayed 1 night in Mar 2025

10/10 Excellent

Alun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and attentive staff. Lovely room but a little outdated. Would recommend.
Stayed 1 night in Mar 2025

6/10 Okay

Kirsty

Liked: Cleanliness, staff & service

Amazing location, very overpriced

We stayed here because we needed a centrally located hotel, and you can’t knock the location. However, the rooms are not soundproofed so the noise from bars and clubs around the hotel are very prevalent. The cost of the hotel was so far out of line with what the experience was. The staff in reception and the restaurant were fab, 10/10. But the room was average, the breakfast was also average - even the upgrade for cooked options was expensive when you saw what was actually served. The room had some Elemis items in which was a nice touch, but there was no hand wash. And when ordering a bacon sandwich on room service, for £10 I thought it was pretty poor and could have got better quality bread if I’d gone to a supermarket. Overall if location is your key, this is great but you will absolutely pay for it. We paid £275 and it should have been at least £100 cheaper for the experience we had.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Barbara

Liked: Property conditions & facilities
Very conveniently located.
Stayed 3 nights in Mar 2025

6/10 Okay

Mrs

Stayed 1 night in Mar 2025

6/10 Okay

Ross

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort

Tired and not as ‘on point’ as it used to be

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Hefin

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Zia

Traveled with partner
Liked: Staff & service, amenities
Very nice hotel shame about the spa facilities being closed on the day we went
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First Class Hotel

Our stay at the Hotel was wonderful from the time that we were welcomed to The Chester Grosvenor to the time we left. The staff were friendly, the room was comfortable and the meals delicious.
Stayed 3 nights in Feb 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was lovely! Large and very clean with a big bathroom and very comfortable king bed! The shower/bath combo would not be ideal for anyone who might have stability issues. The bath is quite narrow making one feel cramped and a bit unstable! Otherwise we loved our stay!
Stayed 2 nights in Feb 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dddd
Stayed 1 night in Feb 2025

8/10 Good

Frank

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2025