See all properties

Sheraton Carlsbad Resort & Spa

4.0 star property
Family-friendly 4-star hotel near LEGOLAND® California

Choose dates to view prices

Photo gallery for Sheraton Carlsbad Resort & Spa

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Meeting facility
Body treatments, aromatherapy, hot stone massages, deep-tissue massages
Lobby
2 bedrooms, premium bedding, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Spa
  • Breakfast available

Explore the area

Map
5420 Grand Pacific Drive, Carlsbad, CA, 92008
  • LEGOLAND® California
    ‪8 min walk‬
  • Flower Fields of Carlsbad
    ‪19 min walk‬
  • Carlsbad Premium Outlets
    ‪3 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪42 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

2 bedrooms, premium bedding, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

2 bedrooms, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 441 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio Suite, 1 Double Bed, Non Smoking

Premium Studio Suite, 1 Double Bed, Non Smoking | 2 bedrooms, premium bedding, in-room safe, desk

Premium Studio Suite, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 600 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Suite, Multiple Beds, Non Smoking

47-inch LCD TV with cable channels, TV, Netflix

Deluxe Suite, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed, 1 Twin Bed and 1 Large Twin Bed

View all photos for Studio Suite, 1 King Bed

47-inch LCD TV with cable channels, TV, Netflix

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

2 bedrooms, premium bedding, in-room safe, desk

Traditional Room, 1 King Bed

8.6 out of 10
Excellent
(15 reviews)
  • 436 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

2 bedrooms, premium bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds

9.8 out of 10
Exceptional
(10 reviews)
  • 436 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

2 bedrooms, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(5 reviews)
  • 436 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

2 bedrooms, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds

8.4 out of 10
Very good
(38 reviews)
  • 436 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

2 bedrooms, premium bedding, in-room safe, desk

Studio Suite, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

2 bedrooms, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

2 bedrooms, premium bedding, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Carlsbad

Near the airport.Within a 15-minute walk of the hotel, you'll find LEGOLAND® California and The Crossings at Carlsbad. Also, GIA Museum is within half a mile (1 km) and SEA LIFE Carlsbad Aquarium is within 2 miles (3 km).

What's nearby

  • The Crossings at Carlsbad - 5 min walk - 0.3 miles
  • LEGOLAND® California - 8 min walk - 0.5 miles
  • Flower Fields of Carlsbad - 19 min walk - 1.0 mile
  • Carlsbad Premium Outlets - 3 min drive - 1.4 miles
  • Carlsbad State Beach - 6 min drive - 2.8 miles

Getting around

  • Carlsbad Poinsettia Station - 6 min drive
  • San Diego Intl. Airport (SAN) - 43 min drive

Restaurants

  • ‪Miniland USA - ‬11 min walk
  • ‪Windmill Food Hall - ‬3 min drive
  • ‪The Dragon - ‬6 min walk
  • ‪Ruby's Diner - ‬4 min drive
  • ‪BJ's Restaurant & Brewhouse - ‬4 min drive

About this property

Sheraton Carlsbad Resort & Spa

Family-friendly 4-star hotel near LEGOLAND® California
Sheraton Carlsbad Resort & Spa offers its guests a full-service spa, a waterslide, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. A children's pool, a 24-hour fitness center, and a steam room are also featured at the family-friendly Sheraton Carlsbad Resort & Spa. You'll have access to the outdoor pool at a partner property. Parking is available for a fee.

This 4-star Carlsbad hotel is smoke free.

  • 251 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 8010 sq ft of conference space
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Sheraton Carlsbad Resort & Spa offers 251 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. 47-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and complimentary weekday newspapers. Microwaves, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Languages

English, Spanish

Similar properties

2 outdoor pools, open 8:00 AM to 9:00 PM, free cabanas, pool umbrellas

The Cassara Carlsbad, Tapestry Collection by Hilton

  • Pool
  • Hot Tub
  • Pet friendly
  • Kids pool
4.3 out of 5, Excellent, 950 reviews
$237 nightly
The price is $265
Jun 29 - Jun 30
Total includes taxes and fees
The Cassara Carlsbad, Tapestry Collection by Hilton

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Area shuttle up to 5 mi
  • Free beach shuttle
  • Limo/town car service
  • Self parking on site (USD 38 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Outdoor pool
  • Outdoor pool (guest access)
  • Pro golf shop
  • Steam room
  • Table tennis
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 47-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Microwave on request

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 80 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 39.2 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Partner property access
  • Partner property pool access
  • Phone calls
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15.00 to 20.00 for adults, and USD 10.00 to 20.00 for children
  • Self parking fee: USD 38 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • In-room microwave fee: USD 10 per night
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlsbad Sheraton
Carlsbad Sheraton Resort
Sheraton Carlsbad
Sheraton Carlsbad Resort
Sheraton Resort Carlsbad
Sheraton Carlsbad Hotel Carlsbad
Carlsbad Sheraton
Sheraton Carlsbad Resort Spa
Sheraton Carlsbad & Carlsbad
Sheraton Carlsbad Resort & Spa Hotel
Sheraton Carlsbad Resort & Spa Carlsbad
Sheraton Carlsbad Resort & Spa Hotel Carlsbad

Frequently asked questions

How close is Sheraton Carlsbad Resort & Spa to the airport?

Sheraton Carlsbad Resort & Spa is 2.7 mi (5-min drive) away from the Carlsbad, CA (CLD-McClellan-Palomar) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Carlsbad Resort & Spa?

As of Jun 21, 2025, prices found for a 1-night stay for 2 adults at Sheraton Carlsbad Resort & Spa on Jun 22, 2025 start from $259.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Carlsbad Resort & Spa have an airport shuttle?

Airport shuttle services are not available at Sheraton Carlsbad Resort & Spa.

How close is Sheraton Carlsbad Resort & Spa to the beach?

This hotel is 3.5 mi (7-min drive) from Carlsbad State Beach and 7 mi (11-min drive) from Oceanside Beach. Don't forget your sunscreen!

Does Sheraton Carlsbad Resort & Spa offer free breakfast?

Free breakfast isn’t offered at Sheraton Carlsbad Resort & Spa, but full breakfast is offered for a fee of between USD 15.00 and 20.00 for adults, USD 10.00 and 20.00 for children. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at Sheraton Carlsbad Resort & Spa?

No, there is no casino at this hotel, but Ocean's Eleven Casino (10-min drive) is nearby.

What time is check-in at Sheraton Carlsbad Resort & Spa?

Check-in start time: 4 PM; Check-in end time: 2:00 AM. Early check-in costs USD 50 (subject to availability).

Is there free parking at Sheraton Carlsbad Resort & Spa?

Free parking is not available at this hotel. Self parking is available for USD 38 per night.

Does Sheraton Carlsbad Resort & Spa have a pool?

Sheraton Carlsbad Resort & Spa features an outdoor pool and a children's pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Sheraton Carlsbad Resort & Spa have a restaurant?

Sheraton Carlsbad Resort & Spa is home to 7MILE Kitchen, which features pool views, a poolside location, and al fresco dining.

Does Sheraton Carlsbad Resort & Spa have a spa?

This hotel has a spa, which features body scrubs, Swedish massages, and mani/pedis.

How close is Sheraton Carlsbad Resort & Spa to downtown Carlsbad?

Sheraton Carlsbad Resort & Spa is 3 mi away from Carlsbad.

Sheraton Carlsbad Resort & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 536 out of 1001 reviews
Rating 8 - Good. 218 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 52 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Steven Carl

Liked: Cleanliness
The proximity to many attractions.
Stayed 3 nights in Mar 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful, and everyone we spoke with on staff was helpful and nice. Our experience was with housekeeping and the front desk. The property was quiet, yet conveniently located with a lovely view. Having a private entrance to Legoland was a neat plus. The fitness facility was adequate. They had a large fire pit that was pleasant in the evening and created spontaneous opportunity to interact with other guests. Everything was well-lit. The pool was large and pretty, although I’m not convinced it’s really heated to 82. The jacuzzi was very pleasant and large enough for several people. They had many lounge chairs and towels. The areas that could be improved are: 1) We didn’t have any issues with the elevator, but it sounds like it’s about to break. 2) The layout is confusing at first. When you get off the elevator at level 4, 4000s are to your right and 2000s are to your left. When you go inside toward the 2000s, you see another elevator that’s labeled as being level 3. 3) It appears that water was not taken into consideration when planning the hotel. It rained the day we arrived, but water was still pooled on our balcony days later. The faucet in the bathroom is so close to the basin that we regularly had to wipe water off the counter. The beautiful fountain in the courtyard isn’t big enough to account for splashing, so it’s wet all around it and has a caution sign next to it.
Stayed 4 nights in Mar 2025

6/10 Okay

Shane

Business traveler

Misleading

The way the hotel is displayed on yelp is far different than what it truly is. This is more of a family destination for Lego land. Was disappointed from how they sell you on the location when it’s far from the beach.
Stayed 2 nights in Mar 2025

10/10 Excellent

JASON

Stayed 2 nights in Feb 2025

10/10 Excellent

Glenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Stacy

Stayed 1 night in Mar 2025

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! Very nice, clean and quiet
Stayed 1 night in Mar 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Ruth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sangthip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean room at Sheraton hotel in Carlsbad

We had 2 nights at Sheratons hotel in Carlsbad then moved to Westin hotel next to Sheraton for 3 nights. Both hotels are nice and clean. Friendly employees.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing.!! Nice resort nice staff
Stayed 1 night in Feb 2025

4/10 Poor

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Almer

Stayed 3 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Dec 2024

4/10 Poor

Monica

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We were there for soccer tournament but the water slide was off. We had rips on our blankets and an old ripped up chair as well. No tissues in the bathroom it was empty. For the price it wasn’t worth it.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great here, second time coming here and won’t be the last
Stayed 1 night in Jan 2025

10/10 Excellent

Alonso, Las Vegas

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet hotel. Rooms are still in good condition. (Showers could use an upgrade though) staff was super friendly and the manager was super helpful! Restaurant was had good options.
Stayed 3 nights in Jan 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Nov 2024

10/10 Excellent

Mohammad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just Perfect.
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible condition, terrible service. Half of what you see here will be closed for maintenance or closed for the season or some excuse for amenities being out of service. The pool is so cold that no one uses it. The playroom has issues with mold or smells or something so they lock it up. Requests to heat the pool or make people more comfortable were ignored. Definitely not worth the money.
Stayed 4 nights in Jan 2025

8/10 Good

Shelley

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Pluses and minuses

There were 2 outstanding people working at The Sheraton. Taryn at the front desk is excellent and Donald who helped us when we arrived. Our safe was not working and the desk chair was disgusting - peeling and gross. The pillows were hard as rocks as well. Fortunately Donald brought as a new safe and changed out the chair. Taryn ordered feather pillows for us. The room had a peculiar smell so we aired it out. There was a patio but it was too cold to use it
Stayed 3 nights in Jan 2025

10/10 Excellent

Samuel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall everything great- kitchen a little meh. Ordered two salmon kiddos entrees with rice. Both came with mash pots no rice. One salmon had so much salt on top it was not edible. I cut off the top half of salmon. Tried calling house keeping but first phone didn’t work. Second phone worked and kitchen happily sent some rice. Charcuterie board was delicious.
Stayed 1 night in Dec 2024