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Cape Rey Carlsbad Beach, a Hilton Resort & Spa

4.5-star property
1 Ponto Rd, Carlsbad, CA 1-855-201-7819

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3.7 out of 5
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See all 20 Travelocity Reviews

"Very nice property. Better than expected from online research. Don't understand why the amazing, tranquil pool terrace environment, which overlooks th ... " More

By a verified traveler on Wed 01 Feb 2017

Points Of Interest

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Hotel Description

4.5-star beach resort near Carlsbad State Beach

Steps from the beach

Within 2 miles (3 km) of this well-placed resort, you'll find Carlsbad Premium Outlets and Flower Fields of Carlsbad. Legoland California and Carlsbad State Beach are also within 3 miles (5 km).

Poolside dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free resort. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Enjoy the 24-hour fitness center and perks like free WiFi and a free beach shuttle.

Free Internet, comfy beds

The 215 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. LCD TVs come with cable channels, and other amenities include MP3 docks and 24-hour room service.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$123* Per night/room Nov 3 - Nov 4

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cape Rey Carlsbad Beach, a Hilton Resort & Spa ratings based on 20 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cape Rey Carlsbad Beach, a Hilton Resort & Spa

Everyone (13) Couples (1) Family (3)
4 out of 5

Posted by on Aug 27, 2019

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Comment from Hotel Management

Aug 28, 2019 by Thomas Lee, GM

Thank you for the 4-star review. If there is anything we can do to ensure that your next stay with us earns all five of your stars, we always welcome feedback!

5 out of 5
Quite literally a few hundred feet from the beach. Staff was very helpful, and although I didn't use any of the spa services, the menu for these services was ample and I'm sure it would have been great. The pool is large and there are plenty of cabanas and other loungers and chairs. I only had a basic room with two beds but the room has a great bathroom with a large walk-in shower. Air conditioning was perfect, and the room service staff were phenomenal. If you're planning a day at the beach and you would rather walk than drive I would highly recommend this property. It is well worth the price.

Posted by on Aug 13, 2019

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Comment from Hotel Management

Aug 14, 2019 by Thomas Lee, General Manager

Thank you for sharing your five-star review with us! We're delighted to hear that you enjoyed our beautiful resort and we can't wait to welcome you back.

5 out of 5
Although this property is not "on" the beach, it is across a major roadway with a crosswalk. There is no direct access to a sandy beach, but the hotel has a service to transport people to one. Regardless, the hotel offered everything I wanted (I'm not a beach person). My room had a balcony with a view of the ocean. The pool was great with a zero entry for kids. The restaurant offered good fare, but there's also a snack area, which is a good alternative. The hotel offered several rentals such as beach chairs, umbrellas and bicycles with helmets. All in all, a very relaxing luxurious stay. Highly recommended.

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 24, 2019 by Thomas Lee, General Manager

Thank you for your 5-star review regarding your recent visit to Cape Rey. We strive to deliver an exceptional experience and are very pleased to hear that you enjoyed your visit. We look forward to seeing you again at the Cape.

5 out of 5

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 26, 2019 by Thomas Lee, General Manager

Thank you for your 5-star review.

4 out of 5
comfortable rooms. to far from town, i would have limed to stay closer to town next time

Posted by on Jun 21, 2019

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Comment from Hotel Management

Jun 21, 2019 by Thomas Lee, General Manager

Thank you for your 4-star review.

5 out of 5

Posted by on Jun 4, 2019

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Comment from Hotel Management

Jun 5, 2019 by Thomas Lee, General Manager

Thank you for your 5-star review.

2 out of 5
We had stayed at this property last year. We felt the service & quality went down in the past year. We felt the front desk was stressed out overwhelmed & was not sympathetic to our needs. Not only that we were overcharged on the amenities. TBH more than likely will not recommend or stay there again the following year. We were so disappointed. This was family vacation.

Posted by on May 28, 2019

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Comment from Hotel Management

May 30, 2019 by Thomas Lee, General Manager

Thank you for sharing your recent experience at Cape Rey. We're disappointed to hear that your stay did not live up to expectations. Please know that we do not try to hide fees from our guests when booking, but understand how it can affect your trip when surprised by them. We will be sharing your review with our entire team.

5 out of 5
The property as a whole is fantastic. I only stayed for 1 night because I was in the middle of work travels but the hotel was great I slept well and the view of the ocean was beautiful.

Posted by on May 20, 2019

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Comment from Hotel Management

May 22, 2019 by Thomas Lee, General Manager

Cole thank you for your 5-star review. We do hope you'll visit us again the next time you are in town.

3 out of 5
Check in process was terrible. They did not have my room ready. And was asked to check back in 4 hours. I finally got my room after 8 hours.

Posted by on Apr 19, 2019

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Comment from Hotel Management

Apr 22, 2019 by Thomas Lee, General Manager

MR, thank you for taking the time to review your recent stay. I am disappointed to hear that your check in process did not live up to our standards and we will work to do better next time.

1 out of 5

Posted by on Apr 2, 2019

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Comment from Hotel Management

Apr 4, 2019 by Thomas Lee, General Manager

We are sorry to see the one star review. We would greatly appreciate feedback on your experience.

About the Cape Rey Carlsbad Beach, a Hilton Resort & Spa

Location 1 Ponto Rd, Carlsbad, CA 92011

Property Features

For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Cape Rey Carlsbad Beach, a Hilton Resort & Spa like an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers a garden and a terrace. You'll have access to the outdoor pool and health club at a partner property. Parking is available for a fee. This 4.5-star Carlsbad resort is smoke free.

  • 1 building
  • 215 guestrooms or units
  • 3 levels
  • 8500 sq ft of conference space
  • 790 sq m of conference space
  • Built in 2012
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Free theme park shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: San Diego, CA (SAN-San Diego Intl.) (51.2 km / 31.8 mi)
  • Train station: Carlsbad Village Station (7 km / 4.4 mi)
  • Property shuttles: Free area shuttle within 10 mi, beach shuttle, theme park shuttle, and shopping center shuttle; train station pick-up
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Cape Rey Carlsbad Beach, a Hilton Resort & Spa offers 215 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11 AM.

Chandlers Restaurant - This beachfront fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

24-hour room service is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Fishing nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Rafting nearby
  • Ecotours nearby
  • Boat tours nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Water sports equipment
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Ocean Crest Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Minimum age to access spa is 12
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM

Special check-in instructions:

Guests must contact this property in advance to reserve connecting rooms. Contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 25 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 1.00 per accommodation, per night
  • Resort fee: USD 29.5 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa access
  • Spa tub access
  • Beach access
  • Beach towels
  • Health club access
  • Fitness center access
  • Fitness/yoga classes
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room coffee
  • In-room bottled water
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 25 for adults, USD 4 and USD 7 for children (approximately)
  • Self parking fee: USD 24.00 per night (in/out privileges)
  • Valet parking fee: USD 29 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carlsbad Hilton Oceanfront Resort
  • Carlsbad Oceanfront Hilton
  • Carlsbad Oceanfront Resort
  • Hilton Carlsbad
  • Hilton Carlsbad Oceanfront
  • Hilton Carlsbad Oceanfront Resort
  • Hilton Oceanfront Carlsbad
  • Hilton Oceanfront Resort Carlsbad
  • Oceanfront Carlsbad
  • Oceanfront Carlsbad Hilton
  • Cape Rey Carlsbad Hilton Resort
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You should know

  • Cape Rey Carlsbad Beach, a Hilton Resort & Spa offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.