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"We stayed there for one night and we were pleasantly surprised at how clean, and modern the hotel was for the price. One very important thing for me i ... " More

By a verified traveler on Thu 11 Jan 2018

Hotel Description

Hotel near Carlsbad Premium Outlets in Carlsbad

City center stay

You'll find Carlsbad Premium Outlets and Legoland California within 3 miles (5 km) of this Carlsbad hotel. Also, South Carlsbad State Beach is within half a mile (1 km) and Batiquitos Lagoon Foundation Nature Center is within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Free Internet, cable TV

Featuring conveniences like refrigerators and microwaves, the 120 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include coffee/tea makers, free newspapers, and free local calls.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$84* Per night/room Oct 21 - Oct 22

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking, View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express Hotel & Suites Carlsbad Beach ratings based on 13 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Carlsbad Beach

Everyone (11) Family (3)
5 out of 5
My room was great. I also booked a second room for my mother and adult daughters. They had an ADA room, which was partially useful. The shower was A+. However, usually an ADA person has an aide that is with them. The mirrors and clothes-closet-hanging rod were only for a person in a wheelchair - not helpful for those who are not. Dresses pooled on the floor and using bathroom sink was way too inadequate - low mirror and no counter space!

Posted by on Jul 18, 2019

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Comment from Hotel Management

Jul 19, 2019 by Guest Relations

I am pleased your room was great! Thank you for your feedback!

3 out of 5
I had reserved a room with two queen-size beds, but, because I couldn't get there until late evening, they "upgraded" me with a king "suite" that had a king bed and a sofa sleeper.

Posted by on Jan 2, 2019

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Comment from Hotel Management

Feb 23, 2019 by HBeal

Thank you for the great rating! We hope to host you again soon!

3 out of 5

Posted by on Oct 28, 2018

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Comment from Hotel Management

Nov 10, 2018 by HBeal

Thank you for your feedback!

5 out of 5

date night

We stayed there for one night and we were pleasantly surprised at how clean, and modern the hotel was for the price. One very important thing for me is cleanliness and I was impressed. The staff was so nice and professional. Will definitely stay again.

Posted by , from imperial valley on Jan 11, 2018

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Comment from Hotel Management

Jan 18, 2018 by Sharlene H. -Guest Services Lead

Good day Maria, Thank you for taking the time to provide us with your 5 star experience. We are delighted you found our hotel’s cleanliness to exceed expectations. We are thrilled you found our staff to be professional. We look forward to welcoming you again.

1 out of 5

Disgusting

This is our first experience to be in a hotel where the staff didn't do anything to make your stay at least a little comfortable to alleviate the trouble they caused. The room that we got was dirty from the bed, floor, restroom, fridge, aircon. I asked the staff to switch us but they said they are fully booked for the price we paiid. I showed her the picture of the room and the bathroom as well as the fridge but she said she will inform the manager. We checked in late coming from Legoland, our daughter is passed out already from exhaustion and dont want to dragged her to find a different hotel. Contacted travelocity but no answer when I was calling them so I sent an email. The next morning instead if two night stay we checked out. They wont issue any receipt or statement that we checked out. Talked to the manager and he said just read the email sent to him. Didnt offer any resolution, nor apology. Staff should be trained for customer service.

Posted by , from Las Vegas on Aug 29, 2017

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Comment from Hotel Management

Aug 31, 2017 by Marcel Mansour

Good Day Jackie, We would like to thank you for taking the time to advise us of your recent stay. It is only with feedback like yours that we are able to improve upon the service we provide to our valued guests. We were very disappointed to read of your experience during your stay. While an apology will regrettably not alter the outcome of your experience, we extend it with all sincerity. We certainly empathize with the cleanliness issues you experienced. This level of service is not acceptable and will be addressed with our entire Housekeeping team. Again, please accept our apology, and we hope this hasn't put you off a return visit to our property.

4 out of 5

Great room, housekeeping is awesome and friendly.

Housekeeping and the Manager are the only ones that smiled and had a positive energy about them. Front desk is very cold and unapproachable, no smiles, no greeting, not inviting at all. That's my opinion & it's worth exactly what it cost you, but it's what my Family and I observed.

Posted by on Jul 13, 2017

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Comment from Hotel Management

Jul 18, 2017 by Marcel Mansour

Good Day, Thank you for taking the time to share feedback of your 4 star experience with us. We are delighted you enjoyed our great room and thought housekeeping was awesome. We are sorry our Front Desk team did not meet your expectations. We certainly understand how frustrating this must have been. Our team looks forward to making your next visit a 5 star experience.

5 out of 5

Great Hotel and Great Location

Pros: Clean rooms, very quiet and very secure. Like that the doors to your room are inside not an outside door.
Cons: Always should add different items to the Breakfast bar and it should be open until 10:00 a.m.
Location: Carlsbad is beautiful and this hotel is less than a quarter mile from the beach/Ocean!
My family has made several trips to the Carlsbad area, trying different hotels on Raintree drive but by far the Holiday Inn Express is the BEST! Very clean, quiet and overall a good value.

Posted by , from Detroit, MI on Mar 9, 2017

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5 out of 5

Great place

Pros: The location was great we were practically 20 minutes from the San Diego zoo , 10 minutes from Lego Land. There was a rite aid in walking distance to
Cons: I can't really say anything about the hotel it's self , there was a power outage but that was beyond their control and the guests in the room above us
Location: The hotel is conveniently located right off of the I-5 (but you barely hear traffic noise) walking distance to the beach, short drive to legoland.
Our room was very clean and neat , everything was organized. The location was awesome. There was a supermarket & a rite aid in walking distance from the hotel super convenient. The hotel staff was very nice and helpful in particular Sharis she always greeted us with a smile and answered all of our questions. The breakfast here was great especially the cinnamon buns but do arrive early as it can get pretty busy.

Posted by , from Colorado on Oct 10, 2016

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5 out of 5

Nice hotel close to beach and centrally located

Me and the family stayed for a full week at this hotel. Staff was supper nice and room was always clean. The free breakfast is awsome and helped with the budget. We used this hotel as a home base as we traveled to 5 of the major atraction around and in san diego. It was really nice to be able to kinda move in to a hotel for a week and not have to jump from one hotel to another just because its close to where we are going. We traveled an hour away in every direction during are stay and traffic wasnt that bad for California. This hotel is like 10min From lego land so that was awesome also your only a block walk to the carlsbad beach to play in ocean. I would definitely recomend this hotel to anyone doing a familey vacation in the area and would definitely stay again if in the area.

Posted by on Jun 27, 2016

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4 out of 5

Great value!

Pros: The cleanliness
Cons: Longer breakfast hours on the weekends.
Location: Freeway close, but not so close you can hear the freeway.
The staff was very friendly and attended to our every need. The room was very clean, and the location was very close to the freeway, but you couldn't hear the freeway. My only suggestion is that they have longer breakfast hours on the weekends, but that's it. Nice place! Would stay at in the future

Posted by , from Laguna Hills, CA on Jan 18, 2016

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About the Holiday Inn Express Hotel & Suites Carlsbad Beach

Location 751 Raintree Drive, Carlsbad, CA 92011

Property Features

Holiday Inn Express Hotel & Suites Carlsbad Beach offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 1280 square feet (119 square meters). Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites Carlsbad Beach. Self parking is free. Smoking is allowed in designated areas at this Carlsbad hotel.

  • 1 building
  • 120 guestrooms or units
  • 3 levels
  • 1280 sq ft of conference space
  • 119 sq m of conference space
  • Built in 2013
  • Full breakfast (free)
  • Towels for the beach
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: San Diego, CA (SAN-San Diego Intl.) (48.6 km / 30.2 mi)
  • Train station: Carlsbad Village Station (9.1 km / 5.6 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Carlsbad Beach offers 120 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Debit cards
  • Number of children who can stay free - 3

Hotel Names

  • Holiday Inn Express Carlsbad Beach
  • Holiday Inn Express Hotel Carlsbad Beach
  • Express & Suites Carlsbad
  • Holiday Inn Express Hotel & Suites Carlsbad Beach Hotel
  • Holiday Inn Express Hotel & Suites Carlsbad Beach Carlsbad
  • Holiday Inn Express Hotel & Suites Carlsbad Beach Hotel Carlsbad

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Carlsbad-Hotels-Holiday-Inn-Express-Hotel-&-Suites-Carlsbad-Beach.h73653-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.