Novotel Cardiff Centre

4.0 star property
4-star spa hotel near Principality Stadium

Choose dates to view prices

Photo gallery for Novotel Cardiff Centre

Breakfast, lunch and dinner served
Front of property
In-room safe, desk, laptop workspace, blackout drapes
Exterior
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available

Explore the area

Map
Schooner Way, Atlantic Wharf, Cardiff Bay, Cardiff, Wales, CF10 4RT
  • Cardiff International Arena
    ‪6 min walk‬
  • Cardiff Castle
    ‪17 min walk‬
  • Principality Stadium
    ‪1 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪23 min drive‬

Room options

Superior Room, 1 Queen Bed

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed with Sofa bed

  • 280 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed with Sofa bed

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Cardiff

Cardiff City Centre stay.Your stay at this Cardiff City Centre hotel places you within 2 miles (3 km) of Principality Stadium and Cardiff Bay. University of South Wales, Cardiff Campus and Cardiff International Arena are also within half a mile (1 km).

What's nearby

  • Cardiff International Arena - 6 min walk - 0.4 miles
  • Cardiff Bay - 15 min walk - 0.8 miles
  • Wales Millennium Centre - 16 min walk - 0.9 miles
  • Cardiff Castle - 17 min walk - 0.9 miles
  • Principality Stadium - 1 min drive - 0.7 miles

Getting around

  • Cardiff Queen Street Station - 11 min walk
  • Cardiff International Airport (CWL) - 31 min drive

Restaurants

  • ‪Bru Coffee & Gelato - ‬9 min walk
  • ‪YO! Sushi - ‬9 min walk
  • ‪The Place to Eat in John Lewis - ‬10 min walk
  • ‪Espresso Bar - John Lewis - ‬10 min walk
  • ‪Shake Shack - ‬9 min walk

About this property

Novotel Cardiff Centre

4-star spa hotel near Principality Stadium
Novotel Cardiff Centre offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2259 square feet (210 square meters) and includes a conference center. The business-friendly Novotel Cardiff Centre also features tour/ticket assistance, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Cardiff hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 5 levels
  • 2259 sq ft of conference space
  • 210 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Novotel Cardiff Centre offers 138 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Arabic, English, French, German, Italian, Malay, Portuguese, Russian, Spanish

Similar properties

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured self parking on site (GBP 24 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Airport shuttle fee: GBP 30 per vehicle (one-way)
  • Secured self parking fee: GBP 24.00 per night
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Novotel Cardiff Centre
Novotel Hotel Cardiff Centre
Cardiff Novotel
Hotel Accor Cardiff Centre
Novotel Cardiff Centre Hotel Cardiff
Novotel Cardiff Centre Wales
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Cardiff
Novotel Cardiff Centre Hotel Cardiff

Frequently asked questions

How close is Novotel Cardiff Centre to the airport?

Novotel Cardiff Centre is 14.5 mi (31-min drive) away from the Cardiff International Airport (CWL) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Cardiff Centre?

As of May 31, 2025, prices found for a 1-night stay for 2 adults at Novotel Cardiff Centre on Jun 9, 2025 start from $105.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Cardiff Centre have an airport shuttle?

Novotel Cardiff Centre offers an airport shuttle 24 hours a day, on request, for a charge of GBP 30 per vehicle, one-way.

How close is Novotel Cardiff Centre to the beach?

This hotel is 9.7 mi (31-min drive) from Barry Island Beach and 9.7 mi (31-min drive) from Whitmore Bay. Don't forget your sunscreen!

Does Novotel Cardiff Centre offer free breakfast?

Free breakfast isn’t provided at Novotel Cardiff Centre, but buffet breakfast is offered for a fee of GBP 18.00 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Novotel Cardiff Centre?

No, there is no casino at this hotel, but Les Croupiers Casino (7-min drive) is nearby.

What time is check-in at Novotel Cardiff Centre?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Novotel Cardiff Centre?

Free parking is not available at this hotel. Self parking is available for GBP 24.00 per night.

Does Novotel Cardiff Centre have a pool?

Novotel Cardiff Centre features an indoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Novotel Cardiff Centre have a restaurant?

Yes, there is a restaurant on site.

Does Novotel Cardiff Centre have a spa?

Yes, this hotel has a spa.

How close is Novotel Cardiff Centre to downtown Cardiff?

Novotel Cardiff Centre is 0.6 mi away from Cardiff.

Novotel Cardiff Centre Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 429 out of 1001 reviews
Rating 8 - Good. 292 out of 1001 reviews
Rating 6 - Okay. 159 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Sinead

Stayed 1 night in Feb 2025

10/10 Excellent

Pavan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lesley

Stayed 1 night in Feb 2025

10/10 Excellent

Coreena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 1 night in Feb 2025

8/10 Good

Harvinder Singh

Stayed 1 night in Feb 2025

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and myself stayed here for two nights. Easy check-in. The swimming pool was clean and nice to have . The bar and restaurant was clean and the staff were very helpful. Especially Anthony and Sabina. Breakfast was nice and plenty of choice. Our room was on the 4th floor. Which was nice and clean. Would definitely recommend and stay again
Stayed 2 nights in Feb 2025

10/10 Excellent

Helen

Traveled with group
Liked: Amenities
Staff were great and helpful
Stayed 1 night in Feb 2025

8/10 Good

Alison

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First visit to Cardiff

A small walk from the city centre but ideal for parking and public transport not far away for those unable to walk far. Nice bar on site with good selection of drinks
Stayed 1 night in Feb 2025

10/10 Excellent

Florence

Stayed 1 night in Feb 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Ainsley

Traveled with family
Disliked: Cleanliness

Good location

Great location for Cardiff centre being a short walk away. Car park is very expensive. Drinks and food overpriced. Reception and bar staff very helpful. Gym and pool very good.
Stayed 1 night in Feb 2025

10/10 Excellent

Victoria

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent made our stay very comfortable they couldn't do enough
Stayed 1 night in Feb 2025

8/10 Good

Carole

Stayed 1 night in Feb 2025

6/10 Okay

Aaron

Traveled with family
Disliked: Staff & service, property conditions & facilities

Could do with some TLC

Bit run down. All over hotel really. Shame. Had an enjoyable stay though.
Stayed 1 night in Feb 2025

4/10 Poor

Sarah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

On chatting terms with the silverfish in the room!

The located is good. We have stayed in the hotel before but this time the rooms were clean on the surface but old, tired and grubby in the corners. The bathroom smelt damp and there were silverfish. There was old black gum on the carpets. Not great.
Stayed 1 night in Jan 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Harvinder Singh

Stayed 2 nights in Jan 2025

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness, room comfort
Entrance barrier to car park was broken. Bug found in bath. Heating wasn't working - replacement one offered would have done well to heat the inside of my car, let alone a hotel room. Booked an Executive Room for our Anniversary in which was no different to a normal room, maybe more floor space? No towels or robes for use of Spa. Faulty key to room. The staff however were extremely helpful but felt bad for them as we had so many issues!
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service

Quiet but basic

Quite a basic option for accommodation. Unfortunately the sofa bed our daughter was sleeping in was stained and when we complained we were offered towels to cover it with which personally I didn’t feel was a satisfactory solution. The towels also had a really odd smell, as did the shower gel / hand wash provided so it was hard to feel ‘clean’ whilst there. The room was lovely and quiet though which was a bonus
Stayed 2 nights in Jan 2025

4/10 Poor

Scott

Liked: Room comfort
Disliked: Cleanliness, staff & service

Disappointing

Was very disappointed in this hotel. We arrived at 2:45 to be told check-in wasn’t until three which I thought okay that’s fine then the room was not ready until 345 so we had 45 minutes of sitting doing nothing. There was no apology for the room, not being ready or anything That was a bit of a funky smell in the restaurant when we first walked in smell a bit like damn when we got to the room the room was nice. We spent the first night there when we run the bath. The water was green and had bits of sand or something in there was also bugs in the bedroom. They moved us to a different room which when we tried running hot water it was just warm overall, the day wasn’t the best sadly for the price that we paid I was disappointed. We did try and use the spa as much as we could and I noticed there was a nappy on the floor from the Monday until the Tuesday evening so I’m a little bit concerned about the hygiene and cleanliness of this hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Phillip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Phillip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024