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La casa de los Alcatraces

2.0 star property
Hostel near Plaza Las Americas in Cancun

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Photo gallery for La casa de los Alcatraces

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony | Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Front of property

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
49 Alcatraces, Cancún, QROO, 77500
  • Place, Las Palapas Park
    ‪2 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪3 min walk‬
  • Place, Plaza 28
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Double Room, 2 Double Beds, Non Smoking

  • 2153 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Mobility Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Double Room, 2 Double Beds, Mobility Accessible, Non Smoking

  • 2153 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking

  • 1938 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed, Mobility Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Twin Bed, Mobility Accessible, Non Smoking

  • 2045 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking

  • 1938 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Mobility Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 Queen Bed, Mobility Accessible, Non Smoking

  • 2045 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Balcony

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony

  • 2153 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

  • 2207 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

Downtown Cancun stay.You'll be steps from Las Palapas Park and within a 10-minute walk of PlayCity Casino with a stay at this Downtown Cancun hostel. Benito Juarez Municipal Building and Plaza 28 are also within half a mile (1 km).
View more Hostels in CancunOpens in a new window

What's nearby

  • Las Palapas Park - 2 min walk - 0.1 miles
  • Benito Juarez Municipal Building - 3 min walk - 0.2 miles
  • Plaza 28 - 9 min walk - 0.5 miles
  • Mercado 23 - 11 min walk - 0.6 miles
  • Plaza Las Americas - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪11:11 Club - ‬3 min walk
  • ‪Hunter Bar - ‬1 min walk
  • ‪Cheester - ‬2 min walk
  • ‪El Mercado De Las Delicias - ‬6 min walk
  • ‪Las Quekas - ‬3 min walk

About this property

La casa de los Alcatraces

Hostel near Plaza Las Americas in Cancun
La casa de los Alcatraces offers its guests multilingual staff, tour/ticket assistance, and concierge services. A computer station is on site and WiFi is free in public spaces. La casa de los Alcatraces also features dry cleaning/laundry services, a front-desk safe, and a television in a common area.

This Cancun hostel is smoke free.

  • 12 guestrooms or units
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • No smoking on site
  • Water dispenser
La casa de los Alcatraces offers 12 accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas and include desks. Refrigerators and microwaves are provided.

Bathrooms include showers. This Cancun hostel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is offered daily and change of bedsheets can be requested.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from February 6 2026 to March 6 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: MXN 60 per pet, per night, plus a one-time cleaning fee of MXN 100 and a deposit of MXN 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 100 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 100 per stay
  • Pet fee: MXN 60 per pet, per night plus MXN 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number 02455116

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Frequently asked questions

How close is La casa de los Alcatraces to the airport?

La casa de los Alcatraces is 11.2 mi (25-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does La casa de los Alcatraces have an airport shuttle?

Airport shuttle services are not available at La casa de los Alcatraces .

How close is La casa de los Alcatraces to the beach?

This hostel is 16.6 mi (31-min drive) from Delfines Beach and 3.4 mi (10-min drive) from Playa Tortugas. Don't forget your sunscreen!

Does La casa de los Alcatraces offer free breakfast?

La casa de los Alcatraces does not offer free breakfast.

Is there a casino at La casa de los Alcatraces ?

No, there is no casino at this hostel, but PlayCity Casino (6-min walk) and Royal Yak Casino and Sports Book (3-min drive) are nearby.

What time is check-in at La casa de los Alcatraces ?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at La casa de los Alcatraces ?

Free parking is not available at this hostel.

Does La casa de los Alcatraces have a pool?

La casa de los Alcatraces does not have a pool.

Does La casa de los Alcatraces have a spa?

There are no spa services available at this hostel.

How close is La casa de los Alcatraces to downtown Cancun?

La casa de los Alcatraces is 1.6 mi away from Cancun.

La casa de los Alcatraces Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

8.0/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Christofer

Liked: Cleanliness, amenities, property conditions & facilities
The location is excellent. Thanks to Ulises, everything was much easier, his recommendations were a huge help. I really enjoyed my stay and will definitely stay at La Casa de los Alcatraces again on my next trip.
Stayed 3 nights in Dec 2025

10/10 Excellent

MIGUEL DE JESUS

Traveled with family
Liked: Cleanliness, property conditions & facilities
La cama y las almohadas muy cómodas y muy amable el anfitrión
Stayed 1 night in Jan 2026