4/10 Malo
Kendra M.
23 jul. 2024
No le gustó: Limpieza
Unhappy until the last day
I am very upset with my vacation here. The house was very nice and spacious and the pictures were only partly in-accurate.
We only go on vacation once per year and we work hard so when our family summer vacation comes we want to be happy and content with our stay for the 1 short week.
The beds were very uncomfortable and old. They even made crunchy sounds with every movement. I saw there was an out dated plastic protector on each bed. I think there is much the owner can update.
The TV in the master bedroom was not working at all, no internet connection. This was a huge disappointment due to us always liking to watch tv every night. The freezer was dirty with long hair at the bottom of it and old food crumbs. Then the grill that we had planned on using lots was so full of grease and old burned food on the grill. Looks like it has not been cleaned ever. It took long to even get that cleaned. It was gross and we only decided to use it once. When you call and or text its a call center and a different person answers each time. They do log it but then no one called me back to set up time to come fix the problems! Finally on the last day before we were due to leave back home. One guy named Dave came by and he was amazing and did stay to help as much as he could for the little time we had left. Oh and on the last day the AC on the 1st floor shut off and it got hot. He was able to trouble shoot as much as he could. Lots of spider webs in every glass door and window seal.
Kendra M.
Se hospedó 6 noches en julio de 2024