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Moxy Austin - University

3-star property
2552 GUADALUPE STREET, Austin, TX 1-855-201-7819
4.4 out of 5
Excellent!
See all 7 travelocity Reviews

"The property is very clean and the staff is super kind. " More

By a verified traveler on Fri 17 Jun 2022

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Hotel Description

3-star hotel near University of Texas at Austin

West Campus stay

With a stay at this West Campus hotel, you'll be within half a mile (1 km) of University of Texas at Austin and 2 miles (3 km) of Texas State Capitol. Frank Erwin Center and Sixth Street are also within 2 miles (3 km).

Dining, fitness center

This hotel features a restaurant, a gym, and a bar/lounge. WiFi in public areas is free. A snack bar/deli and a convenience store are also provided.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$169* Per night/room Feb 5 - Feb 6

Room, 2 Queen Beds, Non Smoking, Courtyard View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility w/ Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Non Smoking, Courtyard View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility w/ Tub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Moxy Austin - University, a Marriott Hotel ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Moxy Austin - University, a Marriott Hotel

Everyone (3) Couples (2)
2 out of 5
Pros: Great Location; Very trendy/lively bar in the lobby. Cons: Everything else. First off, this hotel provides a valuable lesson about booking from Travelocity. In order to park at the hotel, you also have to make a separate reservation for a parking spot, which wasn't noted or offered when i made the reservation. So i got an email the day before check-in with a notice that i would need to get a parking reservation separately, and after spending 20 minutes on the line with Marriott, I was told that they were already fully reserved. So at $535 per night, there was not parking available - not that it wasn't included - it wasn't available at all. I mentioned to the front desk person that they need to have a way to let customers know ahead of time, and she indignantly told me it that it is clear when i booked online. I told her that it wasn't noted when I booked this on Travelocity - her response was classic Marriott Customer Service 101 in that "The customer is always wrong" by telling me that they recommended that people NOT use third party reservation groups (did you hear that Travelocity) and only book directly with Marriott. The recommended alternatives didn't work, so i had to move my car multiple times in the 36 hours we were at the hotel. Complete disaster and condescending front desk "service". Beyond that - it's a very trendy and active bar in the lobby of the hotel. In reality that's what this hotel is - a campus bar with a budget hotel on top of it.

Posted by on Nov 13, 2022

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Comment from Hotel Management

Nov 14, 2022 by -Adriana M

Hey there!We are so happy to see you loved the vibe of Moxy!We know parking can be a pain but, feel free to book the package on Marriott.com next time you're in Austin to guarantee you a spot! We will look at the verbiage on 3rd party websites to see what can be updated in regard to parking.Have a stellar day!Thank you for checking us out!

5 out of 5
The property is very clean and the staff is super kind.

Posted by on Jun 17, 2022

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Comment from Hotel Management

Jun 18, 2022 by R. Castillo

Thank you for your review! We are happy to hear you enjoyed your stay at the Moxy.

5 out of 5
Loved everything except the parking price!

Posted by on Jan 29, 2022

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Comment from Hotel Management

Jan 29, 2022 by Moxy Austin University

Hi Cristina! Thank you so much for the feedback! We appreciate you taking the time to let us know how you feel. We know parking can be challenging, and apologize you felt that way as well. Please come back and stay with us again soon! Peace. Love. Moxy.

5 out of 5

Posted by on Nov 22, 2021

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4 out of 5

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 20, 2021 by Moxy Austin University

Hi There! Thank you so much for the feedback! Let us know what we can do next time to make your stay 5 stars! Peace. Love. Moxy.

5 out of 5
Everything was unique about the property. From walking in and checking in at the bar and receiving 2 poker chips to redeem 2 free drinks, to the lobby being a hangout spot with games on the outside. Was honestly way better than expected! They gym is also really nice and has nice and new equipment! Also a restaurant in the lobby that's open 24/7 !!! Food was great also

Posted by on Jun 4, 2021

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Comment from Hotel Management

Jun 7, 2021 by Moxy Austin University

Hey There! We love when people appreciate how different we are! The hotel is designed to be social downstairs. Come back and play games with us again soon, just not with our heart. Peace. Love. Moxy.

5 out of 5

Posted by on May 2, 2021

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Comment from Hotel Management

May 2, 2021 by Sofiya Malko

Thank you for the awesome review. We hope to see you again soon #atthemoxy!

About the Moxy Austin - University

Location 2552 GUADALUPE STREET, Austin, TX 78705

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A fitness center, gift shops/newsstands, and coffee/tea in a common area are also featured at Moxy Austin - University, a Marriott Hotel. This 3-star Austin hotel is smoke free.

  • 162 guestrooms or units
  • 5 levels
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Austin Station (4 km / 2.5 mi)

Room Amenities

Moxy Austin - University, a Marriott Hotel offers 162 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. This Austin hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

  • Flat-screen television
  • Shower
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests can enjoy to-go breakfast for a fee.

Bar Moxy - This cocktail bar serves lunch and dinner.

Zombie Taco - Onsite restaurant. Open daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Segway rental/tour nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests will receive smart lock details.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 10 per person (approximately)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Moxy Austin University
  • Moxy Hotel Austin University
  • Moxy Austin University a Marriott Hotel
  • Moxy Austin - University, a Marriott Hotel Hotel
  • Moxy Austin - University, a Marriott Hotel Austin
  • Moxy Austin - University, a Marriott Hotel Hotel Austin

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.