Hilton Garden Inn Austin NW - Arboretum

3.0 star property
3-star hotel near Q2 Stadium

Choose dates to view prices

Photo gallery for Hilton Garden Inn Austin NW - Arboretum

Lobby
Indoor pool
Lobby
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
11617 Research Blvd, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    ‪2 min drive‬
  • Domain Northside
    ‪4 min drive‬
  • Q2 Stadium
    ‪5 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪23 min drive‬

Room options

Room

9.0 out of 10
Wonderful
(48 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Room

9.2 out of 10
Wonderful
(55 reviews)
  • 303 sq ft
  • Sleeps 4
  • 2 Double Beds

1 King Bed - ADA Compliant

8.4 out of 10
Very good
(6 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room

  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, Accessible

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Drinks & Snacks)

  • Sleeps 4
  • 2 Double Beds

Room

9.8 out of 10
Exceptional
(7 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Room

9.6 out of 10
Exceptional
(13 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

Room

10.0 out of 10
Exceptional
(4 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Austin

McNeil stay.A stay at this McNeil hotel places you within 6 miles (10 km) of Q2 Stadium and 9 miles (15 km) of Lake Austin. Lake Travis and University of Texas at Austin are within 12 miles (20 km).

What's nearby

  • Arboretum at Great Hills Mall - 2 min drive - 2.1 miles
  • Apple Inc. - 3 min drive - 1.7 miles
  • Domain Northside - 4 min drive - 2.1 miles
  • Q2 Stadium - 5 min drive - 3.3 miles
  • St. David's North Austin Medical Center - 6 min drive - 2.8 miles

Getting around

  • Kramer Station - 6 min drive
  • Austin Station - 16 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Rudy's Country Store and Bar-B-Q - ‬13 min walk
  • ‪Chuy's - ‬8 min walk
  • ‪Sonic Drive-In - ‬2 min drive

About this property

Hilton Garden Inn Austin NW - Arboretum

3-star hotel near Q2 Stadium
Hilton Garden Inn Austin NW - Arboretum offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 1250 square feet (116 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Hilton Garden Inn Austin NW - Arboretum. Free self parking is available.

This 3-star Austin hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 1250 sq ft of conference space
  • 116 sq m of conference space
  • Built in 2002
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Austin NW - Arboretum offers 138 air-conditioned accommodations with safes and coffee/tea makers. 50-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 for adults and USD 8 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14.00 for adults and USD 8.00 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Arboretum Hotel Austin NW
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Hilton Garden Inn Austin NW - Arboretum Austin
Hilton Garden Inn Austin NW - Arboretum Hotel Austin

Frequently asked questions

How close is Hilton Garden Inn Austin NW - Arboretum to the airport?

Hilton Garden Inn Austin NW - Arboretum is 19.8 mi (22-min drive) away from the Austin-Bergstrom Intl. Airport (AUS) airport, the closest popular airport to the property.

Does Hilton Garden Inn Austin NW - Arboretum have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn Austin NW - Arboretum.

Does Hilton Garden Inn Austin NW - Arboretum offer free breakfast?

Free breakfast isn’t provided at Hilton Garden Inn Austin NW - Arboretum, but buffet breakfast is offered for a fee of USD 14.00 for adults and USD 8.00 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Hilton Garden Inn Austin NW - Arboretum?

No, there is no casino at this hotel.

What time is check-in at Hilton Garden Inn Austin NW - Arboretum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hilton Garden Inn Austin NW - Arboretum?

This hotel offers free self parking.

Does Hilton Garden Inn Austin NW - Arboretum have a pool?

Hilton Garden Inn Austin NW - Arboretum features an indoor pool.

Does Hilton Garden Inn Austin NW - Arboretum have a restaurant?

Hilton Garden Inn Austin NW - Arboretum is home to Great American Grille, which features American cuisine and light fare.

Does Hilton Garden Inn Austin NW - Arboretum have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn Austin NW - Arboretum to downtown Austin?

Hilton Garden Inn Austin NW - Arboretum is 10.2 mi away from Austin.

Hilton Garden Inn Austin NW - Arboretum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1004 reviews
Rating 8 - Good. 235 out of 1004 reviews
Rating 6 - Okay. 67 out of 1004 reviews
Rating 4 - Poor. 27 out of 1004 reviews
Rating 2 - Terrible. 32 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience for the price!
Stayed 3 nights in Mar 2025

10/10 Excellent

Terry

Stayed 2 nights in Mar 2025

10/10 Excellent

Said

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

PAULA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Few hours

I spent few hours in the hotel, anyway the few time i stayed there has been nice
Stayed 2 nights in Mar 2025

2/10 Terrible

Takarrah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location as far as getting on freeway service not great at all the guy that checked me in was eating a bowl of noodles while speaking to me. Ice machine on 2nd floor did not work also was fold breakfast could be eaten @ an additional cost failed to tell the cost.all in all I would not stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

Aracely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Anuar

Liked: Cleanliness
Nice place
Stayed 1 night in Mar 2025

8/10 Good

Hedges

Stayed 2 nights in Mar 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the customer service and the hotel was nice and clean.
Stayed 1 night in Mar 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, property conditions & facilities
Reasonably priced and as expected , no frills and family friendly
Stayed 1 night in Feb 2025

6/10 Okay

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was very clean & staff was very friendly, however there was something wrong with our AC unit in our room. It was making very loud noises for about 30 seconds to a minute everytime it was about to shut off. It woke us up at least 5 times during both nights of our stay.
Stayed 2 nights in Mar 2025

2/10 Terrible

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not priced as hotels.com stated

They over charged us for the room at check in. I didn’t realize it until we were in the room. We will attempt to get it corrected in the morning.
Stayed 1 night in Mar 2025

10/10 Excellent

Rubén

Stayed 1 night in Feb 2025

10/10 Excellent

jorge

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

DeLana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great night stay, would book again!
Stayed 1 night in Mar 2025

10/10 Excellent

Iva

Liked: Staff & service, amenities
The check in and checkout process was super fast and friendly. The hotel is easy to get to and parking is great. The facilities are nice and clean, the pool is small but nice. The area around the hotel is not super glamorous, it’s off the highway, and it’s not very walkable, but if you’re driving, it’s close to a lot of good restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

Guillermo

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2025

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jesie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kanda, Kingwood

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Feb 2025

2/10 Terrible

Eric

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice start

Hear place for a little getaway
Stayed 2 nights in Jan 2025

10/10 Excellent

Jewel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pretty good!
Stayed 1 night in Feb 2025