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Grand Oasis Riviera

4.5 star property
4.5-star beachfront hotel near Akumal Beach

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Photo gallery for Grand Oasis Riviera

3 outdoor pools, free cabanas, pool umbrellas
Superior Room | Minibar, in-room safe, iron/ironing board, free WiFi
Exterior
Reception
Couples treatment rooms, sauna, hot tub, steam room, body treatments

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Free WiFi

Explore the area

View in a map
Carretera Federal Chetumal Km 251, Akumal, QROO, 77780
  • Place, Riviera Maya Golf Club
    ‪2 min drive‬
  • Place, Aktun Chen
    ‪2 min drive‬
  • Place, Dolphinaris Tulum
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪65 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, iron/ironing board, free WiFi

Standard Room

  • 380 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, iron/ironing board, free WiFi

Superior Room

  • Sea view
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, iron/ironing board, free WiFi

Family Room

  • 380 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Room Standard with Garden View

Minibar, in-room safe, iron/ironing board, free WiFi

Room Standard with Garden View

  • 322 sq ft
  • Sleeps 4

View all photos for Room Standard with Ocean View

Minibar, in-room safe, iron/ironing board, free WiFi

Room Standard with Ocean View

  • 322 sq ft
  • Sleeps 4

View all photos for Room Premium with Ocean View

Minibar, in-room safe, iron/ironing board, free WiFi

Room Premium with Ocean View

  • 387 sq ft
  • Sleeps 2

View all photos for Suite Premium

Minibar, in-room safe, iron/ironing board, free WiFi

Suite Premium

  • 387 sq ft
  • Sleeps 2

View all photos for Room Standard with Garden View

Minibar, in-room safe, iron/ironing board, free WiFi

Room Standard with Garden View

  • 322 sq ft
  • Sleeps 1

About the neighborhood

Akumal

On the beach.Within 2 miles (3 km) of this Akumal hotel, you'll find Riviera Maya Golf Club and Aktun Chen. Also, Akumal Beach is within 3 miles (5 km) and Hekab Be Biblioteca is within 6 miles (10 km).

What's nearby

  • Riviera Maya Golf Club - 2 min drive - 0.9 miles
  • Aktun Chen - 2 min drive - 0.9 miles
  • Dolphinaris Tulum - 4 min drive - 1.8 miles
  • Akumal Beach - 5 min drive - 3.3 miles
  • Half Moon Bay - 8 min drive - 4.4 miles

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬7 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪Thali Restaurant - ‬7 min drive
  • ‪Maiko - ‬5 min drive
  • ‪The Truck - ‬7 min drive

About this property

Grand Oasis Riviera

4.5-star beachfront hotel near Akumal Beach
Grand Oasis Riviera is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Enjoy the cabanas (surcharge) and umbrellas for a relaxing day at the beach. At Grand Oasis Riviera you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 6 bars/lounges. This all-inclusive hotel also offers a complimentary children's club, a children's pool, and a terrace. A complete renovation of Grand Oasis Riviera was completed in April 2023.

Smoking is allowed in designated areas at this 4.5-star Akumal hotel.

  • 195 guestrooms or units
  • 6 dining venues
  • 3 bars by the pool
  • 3 swim-up bars
  • 6 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Grand Oasis Riviera offers 195 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and hair dryers. This Akumal hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on request.

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Playground
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Lever door handles
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Oasis Riviera

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.16 per accommodation, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, American Express, and cash. For guests' safety, the property includes a smoke detector, a security system, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number OHN1708307KA

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 1-device limit.

Property is also known as

Oasis Tulum Riviera Akumal
Grand Oasis Tulum Riviera Hotel
Grand Oasis Tulum All Inclusive

Frequently asked questions

How close is Grand Oasis Riviera to the airport?

Grand Oasis Riviera is 42 mi (67-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Grand Oasis Riviera have an airport shuttle?

Airport shuttle services are not available at Grand Oasis Riviera.

How close is Grand Oasis Riviera to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Grand Oasis Riviera offer free breakfast?

Grand Oasis Riviera offers free buffet breakfast every day from 6:30 AM to 11:00 AM.

Is there a casino at Grand Oasis Riviera?

No, there is no casino at this hotel.

What time is check-in at Grand Oasis Riviera?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Grand Oasis Riviera?

Free parking is not available at this hotel.

Does Grand Oasis Riviera have a pool?

Grand Oasis Riviera features 3 outdoor pools and a children's pool.

Does Grand Oasis Riviera have a restaurant?

Yes, there are 6 restaurants on site.

Does Grand Oasis Riviera have a spa?

This hotel has a spa, which features mani/pedis, deep-tissue massages, and body wraps.

How close is Grand Oasis Riviera to downtown Akumal?

Grand Oasis Riviera is 1.6 mi away from Akumal.

Grand Oasis Riviera Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 118 out of 329 reviews
Rating 8 - Good. 66 out of 329 reviews
Rating 6 - Okay. 65 out of 329 reviews
Rating 4 - Poor. 42 out of 329 reviews
Rating 2 - Terrible. 38 out of 329 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sharleen Acacia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

Pavel

Traveled with family and small children
Liked: Cleanliness, staff & service
Nice resort in general, however, ongoing renovation added inconvenience and the resort is fairly small with lack of entertainment for the small kids. Rooms are kept clean but were really dated. Noisy bed, rusty HVAC system, the bathtub all in cracks as well. If you want to have a selection of activities, I would avoid. If you are looking for the quiet and simple resort to relax on the beach - this would be a good choice.
Stayed 10 nights in Apr 2025

10/10 Excellent

Jesus

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

honest grand oasis review

GRAND OASIS… honest review here it goes grand oasis is a really nice all inclusive hotel decent food options even for picky eaters this is a good spot to go everything is decently sized not to far not to close and a bunch of pools so no one bothers you it’s like your in your own little oasis for real. Great hotel can’t wait to see what the remodeling is gonna look like bonus also got to see a bunch of friendly little critters roaming around… first time seeing a coati. Don’t leave your room balcony open… lol
Stayed 5 nights in Apr 2025

2/10 Terrible

Quanecia

Traveled with group
Disliked: Staff & service, amenities
Overall the food wasn’t good. The food was better in the city but taxis were expensive. Taxis would be around $150 round trip. There were no activities or entertainment at the resort. They added extra fees to enjoy the full resort (adult pool and bar). The additional fee was not worth it. Overall the experience was awful. I would not recommend nor will I return.
Stayed 3 nights in Apr 2025

8/10 Good

Martha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida es buena, el almuerzo y la cena varían de un día a otro, pero el desayuno no. Hubieron pocas opciones para comer (incluidas en el precio) y un restaurant con costo adicional. Las actividades son pocas y no varían mucho. Recomendado para familias y personas adultas que solamente quieran relajarse, nadar, o sólo alojamiento para conocer otros lugares cercano (dormir y desayunar).
Stayed 2 nights in May 2025

10/10 Excellent

Kathleen Ann

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Had a wonderful time. The food was excellent! Loved all the choices. Staff was great and great location. The rooms and property could use some updating. The kids club and staff were wonderful!
Stayed 7 nights in Mar 2025

10/10 Excellent

Genoveva, Princeton

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Mila

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No upkeep maintenance at all. Pools were dirty. Rooms were dirty. Floors were nasty. Windows were gross. Service was good thanks to Kevin the receptionist. Food was just ok. Could've been better. I won't come back.
Stayed 4 nights in Apr 2025

6/10 Okay

Maria AlejandrA

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
.
Stayed 4 nights in Apr 2025

10/10 Excellent

Krisztina

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We had a wonderful experience (April 2025). The grounds are beautiful, lots of pool options, the beach is beautiful. Everything is close, so you are not walking forever to get everywhere. The kids club is amazing, my children loved all the activities and the girls who ran it. There was lots of options in the buffet evey night and nice restaurants to choose from. It wasnt busy this time of year so we didnt have to wait for anything and got our spots on the beach easily. Fyi: if you book through expedia watch if the transportation from airport to resort is included, ours wasnt, we just assumed it was, so that was very unpleasant surprise. Otherwise, i highly recommend the resort
Stayed 7 nights in Apr 2025

8/10 Good

Mario

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

PREMVIR

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Good, quiet and affordable resort for families. Not the biggest or the fanciest but ample food and rec options. Like the proximity to the beach. Staff and service reaction time was great. Centrally located between Tulum and Playa Del Carmen so excusion activities are plenty and time efficient. Would recommend.
Stayed 5 nights in Apr 2025

6/10 Okay

Kristopher

Disliked: Property conditions & facilities
The property looks run down and in need or repair and regular maintenance.
Stayed 9 nights in Mar 2025

6/10 Okay

Mateo

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

alejandro contreras

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jon

Liked: Amenities
Great stay, good food
Stayed 1 night in Mar 2025

2/10 Terrible

Alexandru

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Mariya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms are new and clean grounds are beautiful Mexican buffet was amazing beach smallish, but was enough in February
Stayed 1 night in Mar 2025

10/10 Excellent

Marisol, Steger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and great food options. The buffet was our favorite place to dine especially breakfast but did go twice for dinner buffet and options changed so that was a plus! Also wake up early and get your spot by the pool or beach, otherwise you won't have anywhere to sit! I have nothing but nice things to say about this place. No negative Nancy here!!
Stayed 5 nights in Feb 2025

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach!
Stayed 6 nights in Jan 2025

6/10 Okay

Henry J

Liked: Staff & service, property conditions & facilities
Would like to go again!
Stayed 3 nights in Feb 2025

6/10 Okay

Mircea

Traveled with partner
Liked: Cleanliness
The beach is awesome. You could walk it all the way to Akumal to the North or Bahia Principe Luxury Tulum to the South. It is safe and we did not feel harassed by vendors. Water activities are available. Even in shallow water we saw lots of fish even a shoal of like 1 meter long bigger ones ! There are many tours to choose from like snorkeling, visiting cenotes, wildlife reserves or adventure parks. It is a no frills, clean and safe resort. We did not feel harassed by vendors. Yet, it is perhaps too quiet, without the entertainment we saw at other resorts. The resort being somewhat smaller there are not so many a la carte restaurants to choose from. All in all we would rate it a 3.5 star resort. If Its surroundings mattered in the ranking we would give it a 4 star though.
Stayed 13 nights in Jan 2025

4/10 Poor

Ryan Bandon

Disliked: Cleanliness
The property needs repairs and should not be open until repairs are made.
Stayed 11 nights in Jan 2025

8/10 Good

Semona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property doesn't deserve all the bad reviews. The beach was great though hard to get a lounger and water shoes are a must due to big rocks. Food and drinks were good. Sea grasses were never a problem in the ten days we were there.
Stayed 10 nights in Jan 2025

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service
Breakfast buffet was same thing every day and I wish there were better dinner options/restaurants. I also wish they didn’t get us wrapped into the membership presentation for 3 hours! We would have said no if we knew what it was and that it would be 3 hours and not the one hour that was first promised.
Stayed 7 nights in Jan 2025