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"It was central to everything on our list. We were able to walk everywhere " More

By a verified traveler on Sun 23 Feb 2020

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Hotel Description

Hotel near DCU Center in Worcester

In Worcester

Within a 10-minute walk of this Worcester Central Business District hotel, you'll find DCU Center and Union Station. Also, UMass Memorial Medical Center is within half a mile (1 km) and Worcester Art Museum is within 2 miles (3 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling for business? Take advantage of the business center, express check-out, and conference space. There's a 24-hour gym on site, and a 24-hour front desk and dry cleaning are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 97 guestrooms also offer free WiFi and TVs with satellite channels. Free newspapers, free local calls, and hair dryers are also available.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$133* Per night/room Nov 30 - Dec 1

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Non Smoking (Mobility)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Double Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express Worcester Downtown, an IHG Hotel ratings based on 14 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Express Worcester Downtown, an IHG Hotel

Everyone (6) Couples (2) Family (7)
2 out of 5
I loved the hotel and staff, but I wish someone had told me before I arrived that they had a 50 dollar deposit in case of damage in the room. I wasn’t notified so I wasn’t prepared for that.

Posted by on Nov 15, 2021

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5 out of 5

Posted by on Aug 13, 2021

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4 out of 5

Posted by on Jun 25, 2020

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4 out of 5
It was central to everything on our list. We were able to walk everywhere

Posted by on Feb 23, 2020

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5 out of 5

Posted by on Dec 21, 2019

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Comment from Hotel Management

Jan 2, 2020 by Manager

Valued Guest, Thank you for taking the time to rate us! Warm Regards,

5 out of 5

Posted by on Nov 21, 2019

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Comment from Hotel Management

Dec 5, 2019 by Management

Thank you for your rating!

1 out of 5
Hotel wasn't the cleanest and room smelt like smoke (pot). When I called down for clean towels at 730 am I was told "sorry I don't think we have any clean towels available". And no one ever showed up with towels. Oh and complementary breakfast, we walked into the breakfast area and quickly made a u-turn and went out to eat. Was not a good experience at all. Definitely worth to spend a little more and stay at a decent hotel.

Posted by on Nov 12, 2019

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Comment from Hotel Management

Dec 5, 2019 by Management

Valued Guest, We apologize for the inconvenience this may have caused, hope to make you next stay with us a better experience. Warmest Regards,

4 out of 5
The desk clerk was very helpful in suggesting a restaurant that would accommodate my wife's gluten-free dietary requirements.

Posted by , from Fairborn OH on Oct 21, 2019

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Comment from Hotel Management

Dec 5, 2019 by Management

Richard, Happy to hear you had a great experience with us! Thank your for your review! Warmest Regards,

4 out of 5
Great location and fairly quiet. Easy to locate and a short drive to so many restaurants, colleges, etc.

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 8, 2019 by Manager

Valued Guest, Thank you for your kind words and rating, we hope to see soon!

2 out of 5
I got charge twice for booking one room, i check in late then the lady at the desk ask me to leave my credit card info and charge me 50$ for assurance and she said that the i will get it back once I check out, but no I got charge $157. Anyways thank god the guy the next morning fix it for us!

Posted by on Aug 19, 2019

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About the Holiday Inn Express Worcester Downtown, an IHG Hotel

Location 110 Summer St, Worcester, MA 01608

Property Features

Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Worcester Downtown, an IHG Hotel. The hotel can provide concierge services and wedding services. Self parking is free. This Worcester hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 5 levels
  • 12104 sq ft of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Worcester Station (0.8 km / 0.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express Worcester Downtown, an IHG Hotel offers 97 accommodations with safes and complimentary newspapers. Televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Worcester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0013613480

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The tax ID number is C0013613480. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and lunch. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - C0013613480
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room microwave fee: USD 25.00
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Worcester Downtown
  • Holiday Inn Express Worcester Downtown
  • Hampton Inn Worcester Hotel Worcester
  • Holiday Inn Express Worcester Downtown Hotel
  • Hotel Holiday Inn Express Worcester Downtown Worcester
  • Worcester Holiday Inn Express Worcester Downtown Hotel
  • Hotel Holiday Inn Express Worcester Downtown
  • Holiday Inn Express Worcester Downtown Worcester
  • Holiday Inn Express Hotel
  • Holiday Inn Express
  • Express Worcester Downtown
  • Holiday Inn Express Worcester Downtown
  • Holiday Inn Express Worcester Downtown, an IHG Hotel Hotel
  • Holiday Inn Express Worcester Downtown, an IHG Hotel Worcester

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.