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"The desk clerk was very helpful in suggesting a restaurant that would accommodate my wife's gluten-free dietary requirements. " More

By a verified traveler on Mon 21 Oct 2019

Hotel Description

Hotel near DCU Center in Worcester

In Worcester

A stay at this Central Business District hotel places you within half a mile (1 km) of DCU Center and 2 miles (3 km) of Worcester Polytechnic Institute. Union Station and Franklin D. Roosevelt American Heritage Center (FDR Center) are also within half a mile (1 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling for business? Take advantage of the business center, express check-out, and conference space. There's a 24-hour fitness center on site, and a 24-hour front desk and dry cleaning are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 97 guestrooms also offer free WiFi and TVs with satellite channels. Free newspapers, free local calls, and hair dryers are also available.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$94* Per night/room Feb 21 - Feb 22

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Bathtub (Hearing, Mobility)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Double Bed, Accessible, Bathtub (Hearing, Mobility)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Holiday Inn Express Worcester Downtown ratings based on 10 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Express Worcester Downtown

Everyone (4) Couples (1) Family (6)
5 out of 5

Posted by on Dec 21, 2019

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Comment from Hotel Management

Jan 2, 2020 by Manager

Valued Guest, Thank you for taking the time to rate us! Warm Regards,

5 out of 5

Posted by on Nov 21, 2019

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Comment from Hotel Management

Dec 5, 2019 by Management

Thank you for your rating!

1 out of 5
Hotel wasn't the cleanest and room smelt like smoke (pot). When I called down for clean towels at 730 am I was told "sorry I don't think we have any clean towels available". And no one ever showed up with towels. Oh and complementary breakfast, we walked into the breakfast area and quickly made a u-turn and went out to eat. Was not a good experience at all. Definitely worth to spend a little more and stay at a decent hotel.

Posted by on Nov 12, 2019

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Comment from Hotel Management

Dec 5, 2019 by Management

Valued Guest, We apologize for the inconvenience this may have caused, hope to make you next stay with us a better experience. Warmest Regards,

4 out of 5
The desk clerk was very helpful in suggesting a restaurant that would accommodate my wife's gluten-free dietary requirements.

Posted by , from Fairborn OH on Oct 21, 2019

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Comment from Hotel Management

Dec 5, 2019 by Management

Richard, Happy to hear you had a great experience with us! Thank your for your review! Warmest Regards,

4 out of 5
Great location and fairly quiet. Easy to locate and a short drive to so many restaurants, colleges, etc.

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 8, 2019 by Manager

Valued Guest, Thank you for your kind words and rating, we hope to see soon!

2 out of 5
I got charge twice for booking one room, i check in late then the lady at the desk ask me to leave my credit card info and charge me 50$ for assurance and she said that the i will get it back once I check out, but no I got charge $157. Anyways thank god the guy the next morning fix it for us!

Posted by on Aug 19, 2019

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1 out of 5
The room wasn't clean had no AC I asked for a pool got there there was no pool I asked for a car. I was very rudely freaking told me that I couldn't have a cot and then all of a sudden when I got all situated they brought me a caught out of the blue there milk in the breakfast was rotten and out-of-date it was disgusting and I actually want my money back but I haven't got a call from that hotel at all

Posted by on Jul 9, 2019

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Comment from Hotel Management

Jul 22, 2019 by Manager

We appreciate your feedback and apologize for any inconvenience this may have caused, it was lovely speaking with you!

4 out of 5

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 11, 2019 by Manager

Thank you for your feedback!

4 out of 5
The breakfast as good as it was could have been changed up a little. Like maybe some bacon along with the sausage so we could have a choice. Maybe some French Toast Sticks also. Overall the veggie eggs were very good.

Posted by , from Yonkers, NY on Jun 8, 2019

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Comment from Hotel Management

Jun 23, 2019 by Manager

Thank you for feedback!

4 out of 5

Posted by on May 5, 2019

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Comment from Hotel Management

Jun 1, 2019 by Manager

Thank you for staying with us, we appreciate your feedback!

About the Holiday Inn Express Worcester Downtown

Location 110 Summer St, Worcester, MA 01608

Property Features

Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Worcester Downtown. The hotel can provide concierge services and wedding services. Self parking is free. This Worcester hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 5 levels
  • 12104 sq ft of conference space
  • Breakfast available (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Worcester, MA (ORH-Worcester Regional) (8.8 km / 5.5 mi)
  • Train station: Worcester Union Station (1.1 km / 0.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express Worcester Downtown offers 97 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Worcester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Tax ID - C0013613480. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0013613480.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • No cribs (infant beds) available
  • Tax ID - C0013613480
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room microwave fee: USD 25.00
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Worcester-Hotels-Holiday-Inn-Express-Worcester-Downtown.h16866-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.