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SureStay Plus by Best Western Windsor

2.5 star property
Hotel near Devonshire Mall in Windsor

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Photo gallery for SureStay Plus by Best Western Windsor

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Restaurant
Ballroom
Property amenity
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
2530 Ouellette Avenue, Windsor, ON, N8X 1L7
  • Place, Devonshire Mall
    ‪3 min drive‬
  • Place, Detroit Windsor Tunnel
    ‪8 min drive‬
  • Place, Caesars Casino
    ‪9 min drive‬
  • Airport, Windsor, ON (YQG)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(9 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(36 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 King Beds

About the neighborhood

Windsor

Remington Park stay.Your stay at this Remington Park hotel places you within 3 miles (5 km) of Devonshire Mall and Detroit Windsor Tunnel. St. Clair College and Caesars Casino are also within 3 miles (5 km).

What's nearby

  • Devonshire Mall - 3 min drive - 1.6 miles
  • Detroit Windsor Tunnel - 8 min drive - 2.9 miles
  • Adventure Bay Family Water Park - 9 min drive - 3.1 miles
  • University of Windsor - 9 min drive - 4.7 miles
  • Caesars Casino - 9 min drive - 3.1 miles

Getting around

  • Millender Center Station - 6 min drive
  • Windsor Station - 11 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 33 min drive

Restaurants

  • ‪Tim Hortons - ‬19 min walk
  • ‪7-Eleven - ‬2 min drive
  • ‪Tim Hortons - ‬1 min walk
  • ‪Jose's Bar & Grill - ‬11 min walk
  • ‪Wendy's - ‬16 min walk

About this property

SureStay Plus by Best Western Windsor

Hotel near Devonshire Mall in Windsor
Free breakfast is served daily. WiFi and wired Internet are available in public spaces for a fee. Event space at this hotel measures 3498 square feet (325 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Plus by Best Western Windsor. Free self parking is available. A complete renovation of SureStay Plus by Best Western Windsor was completed in August 2024.

This Windsor hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 3498 sq ft of conference space
  • 325 sq m of conference space
  • Full breakfast (free)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • No smoking on site
SureStay Plus by Best Western Windsor offers 93 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • Mini-fridge

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 43-inch TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Fee for wireless internet in public areas: CAD 0 per stay (rates may vary)
  • Fee for wired internet in public areas: CAD 0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Howard Johnson Plaza Hotel Windsor
Howard Johnson Plaza Windsor
Howard Johnson Plaza Hotel Wyndham Windsor
Howard Johnson Plaza Hotel Wyndham
Howard Johnson Plaza Wyndham Windsor
Howard Johnson Plaza Wyndham
Surestay Plus By Best Windsor
SureStay Plus by Best Western Windsor Hotel
SureStay Plus by Best Western Windsor Windsor
Howard Johnson Plaza Hotel by Wyndham Windsor
SureStay Plus by Best Western Windsor Hotel Windsor

Frequently asked questions

How close is SureStay Plus by Best Western Windsor to the airport?

SureStay Plus by Best Western Windsor is 4.4 mi (11-min drive) away from the Windsor, ON (YQG) airport, the closest popular airport to the property.

Does SureStay Plus by Best Western Windsor have an airport shuttle?

Airport shuttle services are not available at SureStay Plus by Best Western Windsor.

How close is SureStay Plus by Best Western Windsor to the beach?

This hotel is 9.6 mi (27-min drive) from Belle Isle Beach.

Does SureStay Plus by Best Western Windsor offer free breakfast?

SureStay Plus by Best Western Windsor offers free full breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at SureStay Plus by Best Western Windsor?

No, there is no casino at this hotel, but Caesars Casino (5-min drive) and Hollywood Casino at Greektown (8-min drive) are nearby.

What time is check-in at SureStay Plus by Best Western Windsor?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at SureStay Plus by Best Western Windsor?

This hotel offers free self parking.

Does SureStay Plus by Best Western Windsor have a pool?

SureStay Plus by Best Western Windsor does not have a pool.

Does SureStay Plus by Best Western Windsor have a spa?

There are no spa services available at this hotel.

How close is SureStay Plus by Best Western Windsor to downtown Windsor?

SureStay Plus by Best Western Windsor is 2.2 mi away from Windsor.

Reviews

SureStay Plus by Best Western Windsor Reviews

7.6

Good

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 415 out of 1150 reviews
Rating 8 - Good. 353 out of 1150 reviews
Rating 6 - Okay. 204 out of 1150 reviews
Rating 4 - Poor. 93 out of 1150 reviews
Rating 2 - Terrible. 85 out of 1150 reviews

Reviews

10/10 Excellent

Esther

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady was very friendly and helpful. I felt very comfortable and welcome at this hotel. It felt like a home away from home.
Stayed 1 night in Aug 2025

8/10 Good

Sheldon, Edmonton

Liked: Cleanliness, property conditions & facilities
The ability of certain staff to communicate effectively and politely could be improved. The message I sent inquiring if an early check in could be possible. Instead of responding with they will be charged rather than saying if available we can contact you day of and provide the info about what is required instead of requiring me to reach out again. I also had an additional night reserved through a different site and confirmed same room still woken
Stayed 2 nights in Aug 2025

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service
cockroaches at back entry
Stayed 1 night in Jul 2025

6/10 Okay

Jennifer, Elmira

Disliked: Property conditions & facilities
Room was decent, bed comfortable…nothing fancy by any means. Did the job for one night…don’t think I would want to stay any longer than the one night. A lot of teens hanging out in the parking lot late at night, loud and throwing rocks at cars. Had to move my truck.
Stayed 1 night in Aug 2025

4/10 Poor

Koray Zafer

We can’t find water for drink
Stayed 1 night in Jul 2025

10/10 Excellent

Bhubanjyoti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very good service. Decent breakfast available.
Stayed 3 nights in Jul 2025

10/10 Excellent

amanda

Liked: Cleanliness, amenities
Stayed 2 nights in Jul 2025

8/10 Good

Horst

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room recently renovated Front desk staff was very friendly and helpful.
Stayed 1 night in Jul 2025

8/10 Good

Terrie

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to a lovely restaurant, breakfast included great coffee .
Stayed 1 night in Jul 2025

10/10 Excellent

Glenn

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice and clean after remodel. Very friendly and helpful staff
Stayed 2 nights in Jul 2025

2/10 Terrible

Erfan

Our team is working on a project at University of Windsor and at their stay on Check-In: Jul 16, 2025/Check-Out: Jul 17, Room 143, beds had bed bug!! very disappointing and disgusting. We need a refund for this stay and we want to officially ask Surestay by BW tolook into it!!
Stayed 2 nights in Jul 2025

10/10 Excellent

j

Liked: Cleanliness, property conditions & facilities
Everything was fine
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very happy and helpful. Room was clean and spacious.
Stayed 1 night in Jul 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vest service. Love the place. Definitely i will be back.
Stayed 1 night in Jul 2025

10/10 Excellent

Konrad Alexi

Was great!
Stayed 1 night in Jul 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
There should be non slip stickers or something similar in the bath tubs There should be hand rails in the tub/shower There are no safety features in the tub/shower, someone is going to fall and you will have a lawsuit on your hands. Seniors love to travel and they should find safety features in the bathrooms.
Stayed 2 nights in Jul 2025

10/10 Excellent

Meghana

There was a wet towel ij our room at the time of check in other wise everything was good.
Stayed 1 night in Jul 2025

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, property conditions & facilities
This property is situated in a convenient location while maintaining its quiet atmosphere. Close to shopping and restaurants and easy to come and go from. Staff are exceptionally polite and helpful.
Stayed 2 nights in Jul 2025

6/10 Okay

TOWHIDUR

Ok, but needs to improve services
Stayed 2 nights in Jun 2025

8/10 Good

Adeline

Stayed 1 night in Jul 2025

6/10 Okay

Shelley

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Apr 2025

8/10 Good

DEANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great job on reno! LOVE the laminate floors!

Stayed 1 night in Jul 2025

8/10 Good

Arshdeep singh

Stayed 1 night in Jul 2025

10/10 Excellent

Yves

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025