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4.5 out of 5

"Great staff, wonderful room, loved the restaurant! Had amazing service from Rachel! " More

By a verified traveler on Sun 25 Aug 2019

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Hotel Description

3.5-star eco-friendly hotel near University of Windsor

Close to airport

Within 3 miles (5 km) of this Windsor hotel, you'll find University of Windsor and Ambassador Bridge. Caesars Casino and Greektown Casino are also within 6 miles (10 km).

Business services

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. You'll appreciate the gym, bar/lounge, and laundry facilities.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 214 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Room service, hydromassage showerheads, and pillow menus are also available.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$82* Per night/room Jan 30 - Jan 31

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn & Suites Windsor Ambassador Bridge, an IHG Hotel ratings based on 10 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn & Suites Windsor Ambassador Bridge, an IHG Hotel

Everyone (3) Couples (3) Family (1)
5 out of 5

Posted by , from Dearborn on Oct 1, 2021

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3 out of 5

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 17, 2020 by Pat, W

Thank you for rating our hotel. We hope you will visit again soon.

5 out of 5
I like the hotel very much... I did not like not receiving an itemized bill because I went through Travelocity.... I wanted a copy of my bill.

Posted by on Aug 13, 2019

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5 out of 5
Staff was great. Room was clean. check in and check out was easy

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 9, 2019 by Pat,W

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

5 out of 5
this is a very clean hotel. My room was very spacious. My bed and all the bedding was so very comfortable. Will stay here again.

Posted by on May 2, 2019

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Comment from Hotel Management

May 3, 2019 by Robert C

Thank you for your kind review! We are glad you are enjoying our new beds & bedding! We hope to see you again soon.

3 out of 5

Needs some work

I dealt with some issues with how I was charged, when I booked through a 3rd party (Travelocity) and when I inquired with the hotel about what was happening the person who 'helped' me was not helpful at all. He was rude and showed zero empathy. When I started sorting it out (without help from the staff), I called back and the next gentleman I spoke with did not seem to understand what Was happening, I asked to speak with the previous person and he would not transfer me and told me I needed to speak with him. I would recommend the staff brush up on conflict resolution tactics, because it would probably save a lot of grief and stress. I doubt I'll stay again, it just wasn't worth it for the stress they caused. Some of their policies we not stated on Travelocities website and I was charged at 6pm on the card I held the room with even though I switched cards upon check in (at 6:40) so I was out a couple hundred dollars all weekend because it takes a few days to release the hold. That part was not in my itinerary- or I would've made the change prior.

Posted by , from michigan on Feb 6, 2017

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5 out of 5

Great hotel at a good value.

We loved the spacious room and found the bed to be extremely comfortable. The pub and restaurant were warm and welcoming and the staff was friendly. The desk staff was also especially friendly and helpful. We will definitely consider this hotel again when we return to Windsor.

Posted by on Nov 13, 2008

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5 out of 5

fantastic!

how an amazing place to stay! close to so much! had a great get away with my amazing girlfriend. everyone was great-they even helped us with our late check in. perfect. highly recommneded.

Posted by on Jul 14, 2008

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5 out of 5
Great staff, wonderful room, loved the restaurant! Had amazing service from Rachel!

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 26, 2019 by IY

Thanks for staying with us. We appreciate your feedback. We so glad that you enjoyed your stay with us, hope to see soon.

4 out of 5
Nice place good staff and clean room, Would stay again

Posted by on May 4, 2019

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Comment from Hotel Management

May 4, 2019 by Pat, W

Thank you for your review. Hope you will visit again soon. Pat, W Front Desk Manager

About the Holiday Inn & Suites Windsor Ambassador Bridge, an IHG Hotel

Location 1855 Huron Church Road, Windsor, ON N9C2L6

Property Features

As a guest of Holiday Inn & Suites Windsor Ambassador Bridge, an IHG Hotel, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Event space at this hotel measures 1579 square feet (147 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the eco-friendly Holiday Inn & Suites Windsor Ambassador Bridge, an IHG Hotel. Parking is available for a fee. This 3.5-star Windsor hotel is smoke free.

  • 1 building
  • 214 guestrooms or units
  • 8 levels
  • 1579 sq ft of conference space
  • 147 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Windsor Station (8.2 km / 5.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn & Suites Windsor Ambassador Bridge, an IHG Hotel offers 214 accommodations with safes and coffee/tea makers. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. This Windsor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Grill 55 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 2:00 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, guests 13 and older must provide proof of COVID-19 vaccination to access the property's pool, fitness center, and restaurant.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 20 per pet, per night, plus a deposit of CAD 50 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. Free antigen/rapid COVID-19 testing is available on site. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Free onsite COVID-19 testing (Antigen/Rapid) is available
  • LGBTQ friendly
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 8 and CAD 20 per person (approximately)
  • Self parking fee: CAD 12.50 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ambassador Holiday Inn
  • Holiday Inn Ambassador
  • Holiday Inn Ambassador Hotel Windsor Bridge
  • Holiday Inn Windsor Ambassador Bridge
  • Holiday Inn Windsor Ambassador Bridge Hotel
  • Holiday Inn Ambassador Bridge Hotel
  • Holiday Inn Ambassador Bridge
  • Holiday Inn Suites Windsor Ambassador Bridge
  • Holiday Inn Suites Windsor Ambassador Bridge an IHG Hotel
  • "Holiday Inn Suites Windsor Ambassador Bridge an IHG Hotel"

You should know

  • Pool access available from 6 AM to 11 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.