4/10 Poor
Marybeth
May 11, 2025
Disliked: Staff & service, amenities, property conditions & facilities
The poor lighting disguised the dirty floor marginally well, as did the half window with the upper half providing a great view of the parking lot. It wasn’t until headlights shone in that I really was able to see the gross gunk on the windows.
Requested a quiet room and placed adjacent to nightclub. Drunken bar-closers banged on door at 2:10 am looking for room party, returning at 2:15. Calls to front desk were unanswered.
Vending machine was almost empty.
Clearly the “do not disturb” sign didn’t work against the bar patrons. Likewise, the “please make up this room” sign was also ineffective as housekeeping did not clean the room or make the bed during my stay.
That is, until 8:30 am of my checkout morning when, despite the DND sign, housekeeping began to enter while I was still sleeping without knocking.
NOTE: There is no way to lock the door from inside.
Housekeeping returned less than an hour later (9:15) inform me I was supposed to check out (which was 11). I told them I would remove the sign when I left and to stop trying to come in. They didn’t like that.
This room was horrifically overpriced for a sub ground level.
Good notes: The Asian restaurant was delicious. The coffee shop was fantastic also (be sure to request voucher - front desk neglected to provide mine) and the young woman at the desk when I checked out was darling. I don’t blame the lousy service or management on her - she wasn’t there at any other time.
Absolutely not returning. Ever.
Marybeth
Stayed 2 nights in Apr 2025
