Find hotels with a hot tub in room in West Naples, FL

"The water slide was closed for the entirety of our visit, which was disappointing from the start. Additionally, the beach is advertised as “private” on the website, but this is misleading. It is actually a public beach that was very crowded and busy during our stay. The wording online, highlighting “Private Beach” followed by mention of cabanas and beds, led me to believe the beach itself was exclusive, which was not the case. I was also told as a teacher I would receive a 10% discount on food and drinks. However, when I inquired about this, I had to argue with the day manager, David, who repeatedly stated that because I booked through a third-party vendor, the discount would not be honored. While he eventually offered a $100 resort credit, the interaction felt dismissive and unprofessional, he hung up on me after offering the credit. There were also several issues with our room. The toilet clogged twice, the shower leaked water all over the floor, and housekeeping consistently came late in the afternoon around 4:15 to 4:30 PM, which conflicted with the time my daughter and I were getting ready for dinner. As we were leaving, staff informed us that the resort will be closing April 1 for a 9-month renovation. As a single mom and a teacher, this trip was a significant expense for me and was meant to celebrate my daughter’s 10th birthday. Unfortunately, I left disappointed by the resort, particularly due to the discrepancies between what is advertised and the actual experience."

"The outdoor area was very nice, the rooms were very clean and we received a lot of free stuff with the room ."

"Very nice resort. Lots of activities for families and relaxation for adults. Great restaurants and customer service. "

"I called the hotel a month before my stay and asked them which room should I make a reservation if I wanted an ocean view. They assured me that the rooms that are described as having an “Ocean View” have a full ocean view from their balconies. Absolutely, not the case. The room I got had, at best, a “Partial Ocean View”. I can’t imagine the view of the rooms described as having a partial view of the ocean. I called the front desk to get the room I paid for, and rudely were told that the hotel was completely booked. I took pictures of the view of the supposedly “Ocean View” room. To top it all of, I was charged $40.00 per day for a regular car parking. There is no parking on the streets…. AND… $40.00 per day in hotel fees. Go figure…..?!?! Also, if you think that today Hilton’s hotels are what they were before in terms of quality, cleanliness, decor, service, and elegance; you are for big surprise. I was very disappointed with the room I got, the extra charges, and the quality of the stay. We being on vacation to celebrate our 10th. wedding anniversary, this hotel left us a sour note on the ocassion "