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"Great experience, however have no idea why they charged me $191.07 if I had already paid for the room and did not make any other charges. Paid for bre ... " More

By a verified traveler on Mon 30 Jul 2018

Hotel Description

4.5-star beach hotel near Clam Pass Park

Oceanside stay

With a stay at this Pelican Bay hotel, you'll be within half a mile (1 km) of Clam Pass Park and 2 miles (3 km) of Vanderbilt Beach. Mercato and Naples Zoo at Caribbean Gardens are also within 6 miles (10 km).

Poolside dining

A full-service spa, 3 restaurants, and 3 outdoor pools are all featured at this smoke-free hotel. Enjoy beachfront dining and relax with beach cabanas and sun loungers. Enjoy the 15 outdoor tennis courts and free perks like WiFi in public areas and a beach shuttle.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 474 guestrooms also offer free WiFi and balconies. Other amenities include free wired Internet, iPod docks, and flat-screen TVs with digital channels.

Room, 1 King Bed (Coastal View)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$199* Per night/room Oct 29 - Oct 30

Signature Room, 2 Queen Beds, Balcony (Gulf View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Signature Suite, 1 Bedroom (Gulf View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible (Gulf View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds (Gulf View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds (Coastal View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Naples Grande Beach Resort ratings based on 25 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Naples Grande Beach Resort

Everyone (19) Couples (1) Family (5)
5 out of 5
Everything was fantastic extremely accommodating. Beautiful pools and excellent service

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 18, 2019 by Brooke

Good Day, We are delighted to know you had a wonderful experience and thank you for sharing this! We hope to welcome you back to the Naples Grande in the near future.

4 out of 5

Posted by on May 21, 2019

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Comment from Hotel Management

May 21, 2019 by Brooke

God Day, Thank you for taking the time to provide feedback on your recent experience at the Naples Grande. We hope to welcome you back in the near future!

5 out of 5
beautiful hotel and pool with a shuttle through the mangroves to get to an outstanding beach. The only thing we did not like was the high prices in the restaurants. the staff was very friendly and helpful. The view from out room wasn't oceanfront, but of the canals and other hotels with the ocean in between which we found to be even more interesting and pretty than just water.

Posted by on May 20, 2019

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Comment from Hotel Management

May 21, 2019 by Brooke

Good Day, Thank you for writing a review on the beautiful resort, views, pools and board walk to the beach. We are delighted to know you had a wonderful experience and the Naples Grande team provided excellent service throughout your stay. Please know, we do compare our food and beverage prices to other resorts in the area and appreciate the feedback you provided on this. We hope to welcome you back to the Naples Grande in the near future!

5 out of 5
Beach access, decor. A great get away to relax. Pools are nice. Sorrounding neighborhood is beautiful

Posted by on May 16, 2019

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Comment from Hotel Management

May 17, 2019 by brooke

Good Day, Thank you for taking the time out of your day to write a five star review on your recent experience at the Naples Grande. We are delighted to know you enjoyed the boardwalk, beach, pools, décor and location as we strive to provide our guests with the finest facilities. We hope to welcome you back in the near future!

5 out of 5
Beautiful touches. Great staff. Comfietanle rooms.

Posted by on May 2, 2019

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Comment from Hotel Management

May 14, 2019 by Brooke

Good Day, Thank you for taking the time to write a wonderful review on the comfortable rooms, beautiful resort and five star service provided by the Naples Grande team. We hope to welcome you back in the near future!

5 out of 5
Looked the pools and outdoor atmosphere. The beach setting and bar was GREAT too. Wonderful place to spend Spring Break.

Posted by on Mar 30, 2019

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Comment from Hotel Management

May 15, 2019 by Brooke

Good Day, Thank you for taking the time to write a review on your on the beautiful pools and atmosphere as we strive to provide our guests with the finest facilities. We hope to welcome you back in the near future!

5 out of 5

Posted by on Mar 8, 2019

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5 out of 5
Great grounds, pool area and eating options. Nice areas to walk or run. Beach restaurant for food or drinks.

Posted by on Feb 26, 2019

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4 out of 5
The property was in a nice location. The rooms were pretty nice. They definitely could use a refresher. The carpets were a bit worn. The rooms were relatively clean but not pristine. It was more a superficial clean than a deep clean. It was great to have a refrigerator to store drinks and food in. Our refrig leaked the first night but was quickly replaced. The coffee machine didn't make hot water but we were given a tea kettle. Overall, the staff was very nice and accommodating. We encountered a few that could have been more helpful or pleasant. My kids loved the pool area with the slide. The fitness room was excellent and we really enjoyed using the bicycles. The resort fee, parking fee and the fee for umbrellas at the beach are all outrageous charges on an already expensive room! The breakfast buffet was super expensive as well. The beach was a long trek from the hotel. We took a cart to and from which only added to the cost because of tipping.

Posted by on Feb 24, 2019

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5 out of 5
The hotel was wonderful! It was above our expectations. The food was excellent and service was great. Chris the pool manager, Jevaughn a pool server and Anna Lee the pool bartender were fabulous!! Christmas Eve at The Catch of the Pelican was enjoyed by our family. The food was great and our server was fantastic! The location of the hotel gave us many options off the hotel site. All in all, we would highly recommend this hotel!

Posted by on Dec 29, 2018

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About the Naples Grande Beach Resort

Location 475 Seagate Drive, Naples, FL 34103

Property Features

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Naples Grande Beach Resort you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a seasonal outdoor pool, outdoor tennis courts, and a 24-hour fitness center. You'll have access to the outdoor pool at a partner property. For a fee, parking is available. This 4.5-star Naples hotel is smoke free.

  • 474 guestrooms or units
  • 18 levels
  • 3 dining venues
  • 83000 sq ft of conference space
  • 7711 sq m of conference space
  • Bar on the beach
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 15
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Fort Myers, FL (RSW-Southwest Florida Intl.) (47 km / 29.2 mi)
  • Property shuttles: Free beach shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Naples Grande Beach Resort offers 474 air-conditioned accommodations with iPod docking stations and safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Private balcony
  • Deep soaking tub
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

THE CATCH OF THE PELICAN - Overlooking the pool, this restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.

RHODES END - This beachfront restaurant specializes in Mediterranean cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

AURA - This restaurant serves breakfast and lunch. A children's menu is available. Open daily.

GULF COAST OASIS - This poolside restaurant serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

MANTRA - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Outdoor tennis courts and complimentary bicycles are featured at the hotel. 3 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a waterslide, a spa tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Golf driving range on site
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Tennis lessons on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Boat tours nearby
  • Fitness classes on site
  • Segway rental/tour nearby
  • Basketball on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

The Spa at Naples Grande has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 12
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is 21

Special check-in instructions:

This property offers onsite parking for a nightly fee. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per night.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • Pets allowed (no fees)

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 37 per accommodation, per night

The resort fee includes:

  • Beach access
  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness center access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 19.99 for adults and USD 10.00 for children (approximately)
  • Self parking fee: USD 18 per night (in/out privileges)
  • Valet parking fee: USD 28 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Naples Waldorf Astoria
  • Waldorf Astoria Hotel Naples
  • Waldorf Astoria Naples
  • The Waldorf Astoria Collection Naples
  • Waldorf Astoria Naples Hotel Naples
  • Naples Grande Beach Resort
  • Grande Beach Resort
  • Naples Grande Beach
  • Naples Grande Beach Naples
  • Naples Grande Beach Resort Hotel
  • Naples Grande Beach Resort Naples
  • Naples Grande Beach Resort Hotel Naples

You should know

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Naples-Hotels-Naples-Grande-Beach-Resort.h15898-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.