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The Lux Hotel & Conference Center, an Ascend Collection Hotel

2.5 star property
Hotel near National Women's Hall of Fame in Waterloo

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Photo gallery for The Lux Hotel & Conference Center, an Ascend Collection Hotel

Lobby
Free daily continental breakfast
In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
2468 State Route 414, Waterloo, NY, 13165
  • Place, National Memorial Day Museum
    ‪2 min drive‬
  • Place, It's A Wonderful Life Museum
    ‪3 min drive‬
  • Place, Cayuga Lake State Park
    ‪9 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(56 reviews)
  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(43 reviews)
  • 255 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 255 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Waterloo

In Waterloo .You'll find National Women's Hall of Fame and It's A Wonderful Life Museum within 3 miles (5 km) of this hotel. New York Chiropractic College and Montezuma Winery are also within 6 miles (10 km).

What's nearby

  • National Memorial Day Museum - 2 min drive - 1.6 miles
  • It's A Wonderful Life Museum - 3 min drive - 2.5 miles
  • Cayuga Lake State Park - 9 min drive - 4.7 miles
  • Waterloo Premium Outlets - 11 min drive - 10.0 miles
  • Hobart and William Smith Colleges - 15 min drive - 10.3 miles

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Circle K - ‬3 min drive
  • ‪Sauder's - ‬19 min walk
  • ‪Connie's Diner - ‬2 min drive

About this property

The Lux Hotel & Conference Center, an Ascend Collection Hotel

Hotel near National Women's Hall of Fame in Waterloo
The Lux Hotel & Conference Center, an Ascend Collection Hotel offers its guests a seasonal outdoor pool, a fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 9180 square feet (853 square meters) and includes conference space. The business-friendly The Lux Hotel & Conference Center, an Ascend Collection Hotel also features laundry facilities, a front-desk safe, and an ATM. Self parking is free. A complete renovation of The Lux Hotel & Conference Center, an Ascend Collection Hotel was completed in June 2023.

This Waterloo hotel is smoke free.

  • 147 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 9180 sq ft of conference space
  • 853 sq m of conference space
  • Built in 1979
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Wedding services available
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Lux Hotel & Conference Center, an Ascend Collection Hotel offers 147 air-conditioned accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

This Waterloo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

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  • Free WiFi
4.6 out of 5, Wonderful, 1,774 reviews
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The price is $105
May 25 - May 26
Total with taxes and fees
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Property amenities

Family friendly

  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Grab bar in shower (36 inches high)
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in June and close in August.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Waterloo Seneca Falls

Quality Inn Waterloo

Holiday Inn Waterloo-Seneca Falls Hotel Waterloo

Waterloo Holiday Inn

Holiday Inn Waterloo Seneca Falls Hotel

Quality Waterloo

Quality Inn near Finger Lakes Seneca Falls

The Lux Hotel & Conference Center, Ascend Hotel Collection Hotel

Frequently asked questions

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have an airport shuttle?

Airport shuttle services are not available at The Lux Hotel & Conference Center, an Ascend Collection Hotel.

How much does it cost to stay at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at The Lux Hotel & Conference Center, an Ascend Collection Hotel on May 31, 2026 start from $109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel offer free breakfast?

The Lux Hotel & Conference Center, an Ascend Collection Hotel offers free continental breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

No, there is no casino at this hotel, but del Lago Resort & Casino (6-min drive) is nearby.

What time is check-in at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

Is there free parking at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

This hotel offers free self parking.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have a pool?

The Lux Hotel & Conference Center, an Ascend Collection Hotel features a seasonal outdoor pool and a children's pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have a spa?

There are no spa services available at this hotel.

How close is The Lux Hotel & Conference Center, an Ascend Collection Hotel to downtown Waterloo?

The Lux Hotel & Conference Center, an Ascend Collection Hotel is 1.3 mi away from Waterloo.

The Lux Hotel & Conference Center, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 289 out of 535 reviews
Rating 8 - Good. 145 out of 535 reviews
Rating 6 - Okay. 63 out of 535 reviews
Rating 4 - Poor. 26 out of 535 reviews
Rating 2 - Terrible. 12 out of 535 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Gregory

Traveled with family and small children
Liked: Cleanliness
Nicest staff ever, truly wonderful. Clean and roomy.
Stayed 1 night in Feb 2026

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
Amenities, front desk staff were excellent
Stayed 1 night in Feb 2026

10/10 Excellent

lori

Stayed 1 night in Feb 2026

10/10 Excellent

Vicki

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
we really enjoy staying there. This is our second time. The restaurant is fantastic
Stayed 2 nights in Feb 2026

8/10 Good

Jose

Stayed 1 night in Feb 2026

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Feb 2026

10/10 Excellent

Brian

Stayed 2 nights in Nov 2025

10/10 Excellent

Leslie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed for 4 days , but he first night we had a small problem with the room and spoke to Megan the next morning … she immediately gave us a new room. The next morning I came out and maintenance was in the room fixing the problem ! Megan was extremely helpful and friendly! We would definately stay at the lux again each and every time we come to NY to visit our family .
Stayed 4 nights in Dec 2025

10/10 Excellent

Elise

Stayed 1 night in Dec 2025

10/10 Excellent

Missy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Hannah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with the hotel itger than breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Nov 2025

10/10 Excellent

Jeanne M

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't have breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Caroline

Stayed 7 nights in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
The comfiest bed I have ever slept in!
Stayed 1 night in Nov 2025

6/10 Okay

William

Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless! Staff was extremely helpful and polite! If I’m in need of a hotel in that area I’m going back for sure!
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Stayed 1 night in Nov 2025

10/10 Excellent

Kristopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, it's a really nice place to stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff upon check in were great….. very friendly and helpful…… rooms were very clean…,. Breakfast was a nice touch.,.., highly recommend staying here
Stayed 1 night in Nov 2025

10/10 Excellent

Jacquelyn

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and neat !
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities
Everything was great. Beds were comfortable and clean.
Stayed 1 night in Nov 2025

4/10 Poor

Jenn

Liked: Staff & service
Disliked: Amenities
Was woke up at 5am by people slamming doors. Really wish we would’ve known we were going to be close to a landfill. The smell was terrible and we could smell it all night. Staff was great at check in.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2025

8/10 Good

Roland

Traveled with family
Front desk staff was very nice and helpful! The room was ok, nothing special, but acceptable. The breakfast was the worst of our 8 night whirlwind thru the midwest and back. Make the breakfast better and the whole experience would be better and would even recommend it as a decent option.
Stayed 1 night in Nov 2025

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