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The Lux Hotel & Conference Center, an Ascend Collection Hotel

2.5 star property
Hotel near National Women's Hall of Fame in Waterloo

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Photo gallery for The Lux Hotel & Conference Center, an Ascend Collection Hotel

Lobby
Exterior
Free daily continental breakfast
In-room safe, desk, blackout drapes, iron/ironing board
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool

Explore the area

View in a map
2468 State Route 414, Waterloo, NY, 13165
  • Place, National Memorial Day Museum
    ‪2 min drive‬
  • Place, It's A Wonderful Life Museum
    ‪3 min drive‬
  • Place, Cayuga Lake State Park
    ‪8 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(48 reviews)
  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(41 reviews)
  • 255 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 255 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Waterloo

In Waterloo .You'll find National Women's Hall of Fame and It's A Wonderful Life Museum within 3 miles (5 km) of this hotel. New York Chiropractic College and Montezuma Winery are also within 6 miles (10 km).

What's nearby

  • National Memorial Day Museum - 2 min drive - 1.8 miles
  • It's A Wonderful Life Museum - 3 min drive - 2.5 miles
  • Cayuga Lake State Park - 8 min drive - 6.3 miles
  • Waterloo Premium Outlets - 9 min drive - 10.4 miles
  • Hobart and William Smith Colleges - 12 min drive - 10.5 miles

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Subway - ‬6 min walk
  • ‪Sauder's - ‬19 min walk
  • ‪Circle K - ‬3 min drive
  • ‪Connie's Diner - ‬2 min drive

About this property

The Lux Hotel & Conference Center, an Ascend Collection Hotel

Hotel near National Women's Hall of Fame in Waterloo
The Lux Hotel & Conference Center, an Ascend Collection Hotel offers its guests a seasonal outdoor pool, a fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 9180 square feet (853 square meters) and includes conference space. The business-friendly The Lux Hotel & Conference Center, an Ascend Collection Hotel also features laundry facilities, a front-desk safe, and an ATM. Self parking is free. A complete renovation of The Lux Hotel & Conference Center, an Ascend Collection Hotel was completed in June 2023.

This Waterloo hotel is smoke free.

  • 147 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 9180 sq ft of conference space
  • 853 sq m of conference space
  • Built in 1979
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Wedding services available
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Lux Hotel & Conference Center, an Ascend Collection Hotel offers 147 air-conditioned accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

This Waterloo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

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Property amenities

Family friendly

  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Grab bar in shower (36 inches high)
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in June and close in August.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Waterloo Seneca Falls
Quality Inn Waterloo
Holiday Inn Waterloo-Seneca Falls Hotel Waterloo
Waterloo Holiday Inn
Holiday Inn Waterloo Seneca Falls Hotel
Quality Waterloo
Quality Inn near Finger Lakes Seneca Falls
The Lux Hotel & Conference Center, Ascend Hotel Collection Hotel

Frequently asked questions

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have an airport shuttle?

Airport shuttle services are not available at The Lux Hotel & Conference Center, an Ascend Collection Hotel.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel offer free breakfast?

The Lux Hotel & Conference Center, an Ascend Collection Hotel offers free continental breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

No, there is no casino at this hotel, but del Lago Resort & Casino (6-min drive) is nearby.

What time is check-in at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

Is there free parking at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

This hotel offers free self parking.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have a pool?

The Lux Hotel & Conference Center, an Ascend Collection Hotel features a seasonal outdoor pool and a children's pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have a spa?

There are no spa services available at this hotel.

How close is The Lux Hotel & Conference Center, an Ascend Collection Hotel to downtown Waterloo?

The Lux Hotel & Conference Center, an Ascend Collection Hotel is 1.3 mi away from Waterloo.

Reviews

The Lux Hotel & Conference Center, an Ascend Collection Hotel Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 253 out of 482 reviews
Rating 8 - Good. 134 out of 482 reviews
Rating 6 - Okay. 59 out of 482 reviews
Rating 4 - Poor. 25 out of 482 reviews
Rating 2 - Terrible. 11 out of 482 reviews

Reviews

8/10 Good

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding service
Stayed 1 night in Oct 2025

4/10 Poor

Nathan, Brighton

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly, Cocoa Beach, FL

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff very nice and helpful. We had a situation in our room, where our cat hid under the bed which was a platform. The housekeeping staff was extremely helpful getting her out from inside the bed!!
Stayed 1 night in Sep 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Bed very comfortable and staff very friendly and professional
Stayed 1 night in Sep 2025

10/10 Excellent

Kim, Spencerport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean, beds were comfortable, plenty of parking & breakfast was included. Convenient location. 4 miles from the Thruway!
Stayed 1 night in Sep 2025

8/10 Good

Jenelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and close to shopping and town
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent budget hotel.

Stayed 1 night in Aug 2025

8/10 Good

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!! The room was fine, but the bathroom could use some updates!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Gabriel, Norwalk

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay as usual, we have stayed here before and it never disappoints.
Stayed 1 night in Aug 2025

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy Stay

Good, clean hotel. Near to places to eat, (complete with an onsite restaurant) Seneca Falls state park & other areas of interest. We enjoyed our stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Hannah

Stayed 1 night in Aug 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Stayed 1 night in Aug 2025

10/10 Excellent

Margaret

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast! Very nice employees. Bed was so comfortable and soft.
Stayed 1 night in Aug 2025

8/10 Good

Ann

Liked: Staff & service
Disliked: Cleanliness
The location was good. Exhaust fan in shower did not work. Rooms were not the cleanest. Back entry door to building was supposed to be key activated, but it was left unlocked all day and night. We did report this, and we were told it would be taken care of, but it wasn’t. However, all of the staff were great!
Stayed 1 night in Aug 2025

10/10 Excellent

Mercedes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
beds were very comfortable
Stayed 2 nights in Aug 2025

8/10 Good

Sean, Tomahawk

Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

THERESA

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and friendly staff. Outdoor Pool area is large and nice. Pool is opened until 10 pm
Stayed 1 night in Aug 2025

8/10 Good

Denny

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy our stay
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful! The food and outdoor area were very nice.
Stayed 1 night in Jul 2025

8/10 Good

Jean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun trip

Was disappointed the pool at the Waterloo ny was useable for our stay.
Stayed 1 night in Aug 2025

10/10 Excellent

shmuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that we could walk to walmart. Checkin lady was very fruendly and pool was nice
Stayed 1 night in Jul 2025

8/10 Good

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, not five star but decent. The front desk staff were very friendly and helpful with suggestions of places to see and eat. The beds are comfortable and the pool was nice but cold. Breakfast was decent with hot and cold options. It is conveniently located near several of the towns.
Stayed 4 nights in Aug 2025