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"Convenient for work, being renovated, Room clean but poor water pressure. Showering was interesting! " More

By a verified traveler on Tue 29 Nov 2022

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Hotel Description

Hotel near National Women's Hall of Fame in Waterloo

In Waterloo

You'll find National Women's Hall of Fame and It's A Wonderful Life Museum within 3 miles (5 km) of this hotel. New York Chiropractic College and Montezuma Winery are also within 6 miles (10 km).

Business services

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, laundry facilities, and free newspapers are also on offer.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$97* Per night/room Apr 2 - Apr 3

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Quality Inn near Finger Lakes and Seneca Falls ratings based on 32 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn near Finger Lakes and Seneca Falls

Everyone (17) Couples (3) Family (14)
3 out of 5
Convenient for work, being renovated, Room clean but poor water pressure. Showering was interesting!

Posted by on Nov 29, 2022

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1 out of 5

Posted by on Aug 6, 2022

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1 out of 5
Side door self-locking mechanism was broken. Informed staff and problem was not corrected. Slice of pizza on the ground near same door on inside of property for length of stay.

Posted by on Jun 1, 2022

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5 out of 5
Location to both lakes Seneca and Cayuga. A lot of wineries near by. Walmart near by. Outlet Mall close to hotel. Close to fast food chains and restaurants. Because of Covid the town was quiet.

Posted by on Oct 22, 2021

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Comment from Hotel Management

Oct 27, 2021 by Guest Services

Kathleen thank you so much for taking the time to share your stay with us. We are so very pleased that you found our location to be perfect and you enjoyed your stay. Thank you

1 out of 5
Do not stay here! Had to change rooms twice because door locks weren't working. Other new guests had same problem. Many (most?) rooms were not available (out-of-commission?). Public bathrooms were out-of-commission (you had to use one of the rooms). The room we did end up with was dirty. The whole hotel appears to ignored (abandoned?) by owners and it showed.

Posted by on Oct 3, 2021

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Comment from Hotel Management

Nov 8, 2021 by Guest Services

Thank you for taking the time to share your stay with us we truly appreciate your feedback. Guess satisfaction is very important to us and we will address your concerns with our staff. Thank you

3 out of 5
Internet said hot breakfast. Received bagged breakfast and coffee was lukewarm.

Posted by on Jul 23, 2021

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Comment from Hotel Management

Sep 13, 2021 by Guest Services

Thank you for your feedback

5 out of 5

Posted by on Jul 11, 2021

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Comment from Hotel Management

Aug 30, 2021 by Guest Services

Thank you for your five star review

3 out of 5
The front desk staff were friendly and efficient. What I didn't like was we never saw a housekeeper until the day we left, even though they have a card in the restroom that states linens are replaced every third day. We were there four days.

Posted by on Jul 3, 2021

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Comment from Hotel Management

Jul 21, 2021 by Guest Services

We are so pleased you found our staff to be friendly and helpful. For the safety of our staff and guest we have limited services available. Thanks

4 out of 5

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 16, 2019 by Guest Services

Thanks for the great review

4 out of 5
They were experiencing a power outage on Sunday morning ( at hotel) so breakfast was sub par. Everything else was fine.

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 20, 2019 by Guest Services

Thanks for your feedback

About the Quality Inn near Finger Lakes and Seneca Falls

Location 2468 Mound Rd, Waterloo, NY 13165

Property Features

Quality Inn near Finger Lakes and Seneca Falls offers its guests a seasonal outdoor pool, a fitness center, and a children's pool. WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. The business-friendly Quality Inn near Finger Lakes and Seneca Falls also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This Waterloo hotel is smoke free.

  • 148 guestrooms or units
  • 2 levels
  • 9000 sq ft of conference space
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Car service
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , High-speed internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn near Finger Lakes and Seneca Falls offers 148 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and hair dryers. This Waterloo hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Woody's Bar & Grille - This restaurant serves dinner only.

Nearby Activities

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per day
  • Maximum 1 per room (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), Safe Travels (WTTC - Global), and SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 10
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Waterloo Seneca Falls
  • Quality Inn Waterloo
  • Holiday Inn Waterloo-Seneca Falls Hotel Waterloo
  • Waterloo Holiday Inn
  • Holiday Inn Waterloo Seneca Falls Hotel
  • Quality Waterloo
  • Quality Inn near Finger Lakes and Seneca Falls Hotel
  • Quality Inn near Finger Lakes and Seneca Falls Waterloo
  • Quality Inn near Finger Lakes and Seneca Falls Hotel Waterloo

You should know

  • The seasonal pool will open in May and close in September.
  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.