Business Center Had No Functioning Printer
Posted May 20, 2016
My complaint is specific. The business center printer was not installed on the business center computer. In 2016, we have smartphones or laptops or tablets for most computer needs. The only reason to have a business center is for a guest to print something (like a boarding pass).
The workaround the clerk offered was to email the boarding pass to his personal email, so that he could print it at the front desk.
Comment from Hotel Management
by Sales, Hotel Management
Thank you for your feedback. The business center poses a constant challenge as access is not restricted.
It is good to know that you were able to work with guest services and find a suitable solution.