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Civic Hotel Autograph Collection

Property class: 4
4-star hotel in City Centre

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Photo gallery for Civic Hotel Autograph Collection

A modern interior with a bar and kitchen area, featuring a prominent 'DOMINION' sign, wooden paneling, and a seating area with red chairs.
A modern interior with geometric wooden wall panels, a metal staircase, and a red seating area.
A rooftop pool with a hot tub, lounge chairs, and a view of the cityscape.
Room
A modern conference room with a large glass window, leather chairs, a wooden table, and a flat-screen TV.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
13475 Central Avenue, Surrey, BC, V3T 0K2
  • Place, Central City Shopping Centre
    ‪3 min walk‬
  • Place, Holland Park
    ‪6 min walk‬
  • Place, Green Timbers Urban Forest
    ‪4 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪36 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large window, a bed, a TV, and a view of the cityscape.

Room, 1 King Bed

9.2 out of 10
Wonderful
(37 reviews)
  • City view
  • 345 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, and a view of the city.

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(42 reviews)
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Corner

A hotel room with a large bed, a view of the city, and a modern chair.

Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(38 reviews)
  • City view
  • 372 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 Twin Bed

A modern hotel room with a large bed, a view of the city, and a large mirror on the wall.

Room, 1 Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

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About the neighborhood

Surrey

Central Surrey getaway .Within a 10-minute walk of this City Centre hotel, you'll find Central City Shopping Centre and Holland Park. Guildford Town Centre and Bear Creek Park are also within 3 miles (5 km).

What's nearby

  • The Black Arts Centre - 1 min walk - 0.1 miles
  • Central City Shopping Centre - 3 min walk - 0.2 miles
  • Holland Park - 6 min walk - 0.4 miles
  • Chuck Bailey Recreation Centre - 11 min walk - 0.6 miles
  • Green Timbers Urban Forest - 4 min drive - 0.8 miles

Getting around

  • Surrey Central Station - 1 min walk
  • Coquitlam Central Station - 15 min drive
  • Vancouver Intl. Airport (YVR) - 46 min drive

Restaurants

  • ‪Mala King Hot Pot - ‬2 min walk
  • ‪Nemesis Coffee ( The Pavilion ) - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Potemia - ‬2 min walk
  • ‪City Centre Library - ‬2 min walk

About this property

Civic Hotel Autograph Collection

4-star hotel in City Centre
Civic Hotel Autograph Collection offers its guests an outdoor pool and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 8 meeting rooms are available. Event space at this hotel measures 7978 square feet (741 square meters) and includes a conference center. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Civic Hotel Autograph Collection. For a fee, parking is available.

This 4-star Surrey hotel is smoke free.

  • 144 guestrooms or units
  • 21 levels
  • 7978 sq ft of conference space
  • 741 sq m of conference space
  • Built in 2017
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Civic Hotel Autograph Collection offers 144 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. 32-inch LED televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Pool
  • Hot tub
  • Spa
  • Pet friendly
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The price is $107
Nov 29 - Nov 30
Total with taxes and fees
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Property amenities

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CAD 20.32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: CAD 12 to 25 for adults and CAD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LED TV with premium satellite channels

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per stay
  • Maximum 2 (weight limit: 110 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 500.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 12 to 25 for adults, and CAD 12 to 25 for children
  • Self parking fee: CAD 20.32 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Civic Autograph Collection
Civic Autograph Collection
Civic Hotel Autograph Collection Hotel
Civic Hotel Autograph Collection Surrey
Civic Hotel Autograph Collection Hotel Surrey

Frequently asked questions

How close is Civic Hotel Autograph Collection to the airport?

Civic Hotel Autograph Collection is 13.3 mi (27-min drive) away from the Pitt Meadows, BC (YPK) airport, the closest popular airport to the property.

How much does it cost to stay at Civic Hotel Autograph Collection?

As of Nov 14, 2026, prices found for a 1-night stay for 2 adults at Civic Hotel Autograph Collection on Nov 29, 2026 start from $151, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Civic Hotel Autograph Collection have an airport shuttle?

Airport shuttle services are not available at Civic Hotel Autograph Collection.

How close is Civic Hotel Autograph Collection to the beach?

This hotel is 13 mi (27-min drive) from Blackie Spit and 16.1 mi (47-min drive) from White Pine Beach. Don't forget your sunscreen!

Does Civic Hotel Autograph Collection offer free breakfast?

Free breakfast isn’t offered at Civic Hotel Autograph Collection, but cooked-to-order breakfast is offered for a fee of between CAD 12 and 25 for adults, CAD 12 and 25 for children. It's available every day from 6:00 AM to 10 AM.

Is there a casino at Civic Hotel Autograph Collection?

No, there is no casino at this hotel, but Great Canadian Casino Vancouver (11-min drive) and Elements Casino Surrey (16-min drive) are nearby.

What time is check-in at Civic Hotel Autograph Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Civic Hotel Autograph Collection?

Free parking is not available at this hotel. Self parking is available for CAD 20.32 per day.

Does Civic Hotel Autograph Collection have a pool?

Civic Hotel Autograph Collection features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does Civic Hotel Autograph Collection have a restaurant?

Civic Hotel Autograph Collection is home to Prado Cafe, which features light fare.

Does Civic Hotel Autograph Collection have a spa?

There are no spa services available at this hotel.

How close is Civic Hotel Autograph Collection to downtown Surrey?

Civic Hotel Autograph Collection is 0.2 mi away from Surrey.

Civic Hotel Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 714 out of 1000 reviews
Rating 8 - Good. 168 out of 1000 reviews
Rating 6 - Okay. 45 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay here
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice warm outdoor pool
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location right next to the sky train
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities, new and perfect location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would love to stay there again!!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good stayed all the time
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Was our second stay at this hotel. This time the room was not quite up to the previous standard BUT the staff bent over backwards to rectify the problem. Would stay there again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay and was able to checkin early.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central, convenient, luxurious. Everything you need in a stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for a night! Hot tub was nice outside. Restaurant served good food. Hotel room with good city/Mtn views! Big windows in corner room worth it!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with an incredible view. Clean, quiet and close to shopping.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean upscale rooms with an amazing heated lap pool!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean. Near the train station. Note, this hotel is nearly 45 min train ride away from Vancouver downtown. Surrey is great, btw. Nearby mall is excellent. Few things to do nearby. Staff was nice. Breakfast is not included but the restaurant options are fantastic.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing in all categories
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful and room was great 👍
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
💯💯💯
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

great staff,amenities and close to the train station and restaurants
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great Love staying there Even the restaurant staff were awesome
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Check in so easily and great service.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is phenomenal
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, great location
Stayed 4 nights in May 2025

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