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SureStay Hotel by Best Western North Vancouver Capilano

2.5 star property
Hotel near Stanley Park in District of North Vancouver

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western North Vancouver Capilano

Lobby
Exterior
Exterior
1 bedroom, individually furnished, desk, laptop workspace
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry

Explore the area

View in a map
1634 Capilano Road, District of North Vancouver, BC, V7P 3B4
  • Place, Stanley Park
    ‪3 min drive‬
  • Place, Canada Place Cruise Ship Terminal
    ‪9 min drive‬
  • Place, Canada Place
    ‪9 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(62 reviews)
  • 192 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(37 reviews)
  • 192 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(9 reviews)
  • 192 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

  • 200 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 3 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 196 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • 196 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, individually furnished, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

1 bedroom, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

8.8 out of 10
Excellent
(42 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

District of North Vancouver

Pemberton Heights stay.Your stay at this Pemberton Heights hotel places you within 3 miles (5 km) of Stanley Park and The Shipyards. Robson Street and Canada Place Cruise Ship Terminal are also within 6 miles (10 km).

What's nearby

  • Stanley Park - 3 min drive - 1.7 miles
  • Vancouver Aquarium - 8 min drive - 3.8 miles
  • Canada Place Cruise Ship Terminal - 9 min drive - 4.8 miles
  • Canada Place - 9 min drive - 4.8 miles
  • Vancouver Waterfront - 9 min drive - 4.8 miles

Getting around

  • Vancouver Waterfront Station - 17 min drive
  • North Vancouver Station - 20 min walk
  • Vancouver Intl. Airport (YVR) - 38 min drive

Restaurants

  • ‪Park Royal South Food Court - ‬16 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪Five Guys - ‬17 min walk
  • ‪Capilano Market - ‬3 min walk

About this property

SureStay Hotel by Best Western North Vancouver Capilano

Hotel near Stanley Park in District of North Vancouver
There's a restaurant on site. WiFi is free in public spaces. A seasonal outdoor pool, tour/ticket assistance, and laundry facilities are also featured at SureStay Hotel by Best Western North Vancouver Capilano. Free self parking is available.

Smoking is allowed in designated areas at this District of North Vancouver hotel.

  • 74 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Smoking in designated areas
  • Dining venue
SureStay Hotel by Best Western North Vancouver Capilano offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

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Property amenities

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 35 for adults and CAD 10 to 20 for children
  • A restaurant

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 35 for adults, and CAD 10 to 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open May 21 and close October 01.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at SureStay Hotel by Best Western North Vancouver Capilano.

Property is also known as

Best Western Capilano
Best Western Capilano Inn
Best Western Capilano Inn North Vancouver
Best Western Capilano North Vancouver
Capilano Best Western
Capilano Inn
Best Western Capilano Hotel North Vancouver
Best Western Capilano Inn And Suites
Best Western North Vancouver
North Vancouver Best Western
Best Western Capilano Inn District of North Vancouver
Best Western Capilano District of North Vancouver
Surestay By Vancouver Capilano
SureStay Hotel by Best Western North Vancouver Capilano Hotel

Frequently asked questions

How close is SureStay Hotel by Best Western North Vancouver Capilano to the airport?

SureStay Hotel by Best Western North Vancouver Capilano is 4.1 mi (15-min drive) away from the Vancouver Harbour Flight Centre (CXH) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Hotel by Best Western North Vancouver Capilano?

As of Oct 29, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western North Vancouver Capilano on Nov 9, 2025 start from $100.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western North Vancouver Capilano have an airport shuttle?

Airport shuttle services are not available at SureStay Hotel by Best Western North Vancouver Capilano.

How close is SureStay Hotel by Best Western North Vancouver Capilano to the beach?

This hotel is 4 mi (8-min drive) from English Bay Beach and 6 mi (11-min drive) from Kitsilano Beach. Don't forget your sunscreen!

Does SureStay Hotel by Best Western North Vancouver Capilano offer free breakfast?

Free breakfast isn’t offered at SureStay Hotel by Best Western North Vancouver Capilano, but cooked-to-order breakfast is offered for a fee of between CAD 17 and 35 for adults, CAD 10 and 20 for children. It's available every day from 7:00 AM to 1:00 PM.

Is there a casino at SureStay Hotel by Best Western North Vancouver Capilano?

No, there is no casino at this hotel, but Great Canadian Casino at the Holiday Inn (12-min drive) and Grand Villa Casino Hotel and Conference Centre (15-min drive) are nearby.

What time is check-in at SureStay Hotel by Best Western North Vancouver Capilano?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

Is there free parking at SureStay Hotel by Best Western North Vancouver Capilano?

This hotel offers free self parking.

Does SureStay Hotel by Best Western North Vancouver Capilano have a pool?

SureStay Hotel by Best Western North Vancouver Capilano features a seasonal outdoor pool.

Does SureStay Hotel by Best Western North Vancouver Capilano have a restaurant?

Yes, there is a restaurant on site.

Does SureStay Hotel by Best Western North Vancouver Capilano have a spa?

There are no spa services available at this hotel.

How close is SureStay Hotel by Best Western North Vancouver Capilano to downtown District of North Vancouver?

SureStay Hotel by Best Western North Vancouver Capilano is 5.4 mi away from District of North Vancouver.

Reviews

SureStay Hotel by Best Western North Vancouver Capilano Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 507 out of 1161 reviews
Rating 8 - Good. 386 out of 1161 reviews
Rating 6 - Okay. 144 out of 1161 reviews
Rating 4 - Poor. 67 out of 1161 reviews
Rating 2 - Terrible. 57 out of 1161 reviews

Reviews

10/10 Excellent

Sarmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Good but someone tried to open my door with a key at 9 am. I'm assuming it was house keeping but it scared me. Thankfully the deadbolt was on though as I was in bed sleeping.
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable beds and great staff!!
Stayed 1 night in Jul 2025

6/10 Okay

Gurinderjit

Stayed 1 night in Jul 2025

10/10 Excellent

Sharlen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FAMILY VACATION

Great location. Great room. Very clean,kids loved the pool.
Stayed 2 nights in Jul 2025

6/10 Okay

Janine

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Jordyn

Stayed 1 night in Jul 2025

10/10 Excellent

Bonna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and courteous. The property is very conveniently located.
Stayed 1 night in Jul 2025

6/10 Okay

Kelly, Spruce Grove

Traveled with family
Liked: Cleanliness, staff & service
Best price for the location we wanted .
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a pleasant stay
Stayed 1 night in Jul 2025

8/10 Good

David

Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rainbow was amazing. She deserves a raise!
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Laura

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I liked the pool, the A/C was good, walkable to places. Staff was friendly
Stayed 2 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Jun 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and professional, rooms are quiet and clean. Location had easy access to transport. Only issue we had were very tricky room keys.
Stayed 4 nights in Jul 2025

8/10 Good

Davide

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, easy and quick drive from major places.
Stayed 3 nights in Jul 2025

10/10 Excellent

Naomi

Stayed 1 night in Jul 2025

6/10 Okay

gerarm

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

TELAXTEN

Liked: Cleanliness, staff & service, property conditions & facilities
Compared to other hotels this was convenient, easy parking.
Stayed 1 night in Jul 2025

2/10 Terrible

Paul

Stayed 2 nights in Jul 2025

2/10 Terrible

Aurora

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Nicole

Stayed 1 night in Jul 2025