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Quality Inn & Conference Center

2.5-star property
383 E Leffel Ln, Springfield, OH 1-855-201-7819
3.0 out of 5
See all 23 travelocity Reviews

"Great options for dinning, many restaurants near the hotel, nice pool and hot tub on site. Many stores nearby. Room was very clean. " More

By a verified traveler on Sun 22 Oct 2023

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Hotel Description

Hotel with free WiFi, connected to the convention center in Springfield

Convention convenience

You'll find Clark State Community College and Hartman Rock Garden within 3 miles (5 km) of this hotel. Clark State Performing Arts Center and Heritage Center of Clark County are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Room, 2 Queen Beds, Non Smoking (Efficiency, Upgrade)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$91* Per night/room May 1 - May 2

Room, 1 Double Bed, Accessible, Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Quality Inn & Conference Center ratings based on 23 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Quality Inn & Conference Center

Everyone (8) Couples (2) Family (5)
5 out of 5
Great options for dinning, many restaurants near the hotel, nice pool and hot tub on site. Many stores nearby. Room was very clean.

Posted by on Oct 22, 2023

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Comment from Hotel Management

Oct 24, 2023 by Manager

Hello Emily,Thank you for your kind feedback! We're delighted to hear that you enjoyed our convenient location with plenty of dining options nearby, as well as our clean rooms and on-site pool and hot tub. We hope to welcome you back soon!

5 out of 5
We have been to this property a few times. We do not use the amenities (even breakfast). So I cannot say anything of those items. My room was clean and the bed was comfortable. The family that owns it takes pride in all the new updates! It is a work in progress

Posted by on Sep 18, 2023

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Comment from Hotel Management

Sep 18, 2023 by Manager

Hello mary beth,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our bed as well as our breakfast. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

4 out of 5

Posted by on Sep 17, 2023

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Comment from Hotel Management

Sep 18, 2023 by Manager

Hello April,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

1 out of 5
This property was not clean, very noisy, dogs barking, and cockroaches in the room and hallway. I left after a few hours, didn't even stay the night.

Posted by on Aug 12, 2023

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Comment from Hotel Management

Aug 13, 2023 by Manager

Hello Michael,We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.

2 out of 5
I’ll start with the positive; the bed was clean and comfortable. Great pillows. All downhill from there though. There was a lot of road noise. No “healthy” food options at breakfast (just sugary cereal and waffles and a tray of muffins. I was looking for yogurt or oatmeal or eggs) and the coffee was terrible (very weak). There was a coffee maker in the room but no coffee. The coffee maker in the lobby was broken. I needed to work for a bit and there was nowhere to go that was quiet. There were vacuuming or pool noises in the main area. They let me in the restaurant early so I could work at a table but then they opened for service and it was loud in there also. Since it was called a conference center, I assumed they would have work zones. I was probably extra grumpy because I didn’t get my morning coffee.

Posted by on Nov 10, 2022

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Comment from Hotel Management

Nov 12, 2022 by Manager

Hello Eileen,We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.

2 out of 5
They are renovating the property.

Posted by , from LIZEMORES on Nov 5, 2022

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Comment from Hotel Management

Nov 6, 2022 by Manager

Hello MICHELLE,Guest satisfaction is our number one objective so we really appreciate the input regarding our property. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

3 out of 5
The property was within close distance to the farm show I attended. The motel is older and been remodeled, but a lot of unsafe activities we noticed in the area. I will not be staying at this Quality Inn again.

Posted by on Jun 26, 2022

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Comment from Hotel Management

Jun 27, 2022 by Manager

Hello Jimmy,You can absolutely rest assured that your voice is important to us and that our staff and management are truly sincere in our promise to improve upon the security measures taken to ensure the safety of guest. I assure you that we take your comfort and safety seriously, and we are addressing your comments with staff to ensure that no similar instance occurs in the future. We hope you'll return someday to see how we're improving.

1 out of 5
disgusting

Posted by on Oct 23, 2021

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Comment from Hotel Management

Oct 25, 2021 by Manager

We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

2 out of 5
Only one person at the desk at check-in (several people waiting to check-in), Had a room for two night but had to recode key everyday, swimming pool ladders (2) were broken, the facility is a maze.

Posted by on May 5, 2019

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Comment from Hotel Management

May 6, 2019 by Manager

We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

1 out of 5

Hotel certainly not as advertised or expected!

We investigated and booked this hotel based on information presented on Travelicity website. We were very very disappointed when we arrived and inspected the hotel. Certainly far less than we expected and in very very poor condition. Should have been listed as 1 star!

Posted by , from canton on Mar 12, 2017

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Comment from Hotel Management

Apr 1, 2017 by Manager

I regret that you were displeased with your stay, and we failed to meet your expectations on the quality of accommodation and services. Your feedback will be reported to our management, trust that this is addressed accordingly.

About the Quality Inn & Conference Center

Location 383 E Leffel Ln, Springfield, OH 45505

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and 7 meeting rooms. Event space at this hotel measures 5418 square feet (488 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and a picnic area are also featured at the business-friendly Quality Inn & Conference Center. Self parking is free. Smoking is allowed in designated areas at this Springfield hotel.

  • 1 building
  • 150 guestrooms or units
  • 2 levels
  • 5418 sq ft of conference space
  • 488 sq m of conference space
  • To-go breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn & Conference Center offers 150 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium digital channels. This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Harris Bar and Grill - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per pet, per night
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 20
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Springfield
  • Quality Springfield
  • Quality & Conference Center
  • Quality Inn & Conference Center Hotel
  • Quality Inn & Conference Center Springfield
  • Quality Inn & Conference Center Hotel Springfield

You should know

  • Up to 2 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.