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Fairfield Inn & Suites by Marriott Canton

2.5-star property
5285 Broadmoor Circle NW, Canton, OH 1-855-201-7819
3.4 out of 5
See all 16 travelocity Reviews

"Customer service will wonderful " More

By a verified traveler on Mon 22 Aug 2022

Points Of Interest

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Hotel Description

Enjoy free breakfast at this Canton hotel

In Canton

Within a 15-minute walk of the hotel, you'll find North Canton Skate & Entertainment Center and Belden Village Mall. The University Center and Sky Max Trampoline Arena are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$68* Per night/room Feb 12 - Feb 13

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fairfield Inn & Suites by Marriott Canton ratings based on 16 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Fairfield Inn & Suites by Marriott Canton

Everyone (5) Couples (2) Business (1) Family (5)
1 out of 5
It had nothing to do with the property. We went to check in and they had no reservation for us. They sent us to another Fairfield inn in town, thinking it might have been there. It was not! We had to pay for additional stays. We tried to contact Travelocity and could never get in touch with a person!!

Posted by on Feb 2, 2023

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4 out of 5
Customer service will wonderful

Posted by on Aug 22, 2022

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Comment from Hotel Management

Aug 22, 2022 by Amy

Thank you for your honest feedback.

5 out of 5
Great place to stay very good breakfast also

Posted by on Aug 11, 2022

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Comment from Hotel Management

Aug 11, 2022 by Amy

Thank you for your honest feedback Rose. We are more than pleased you had such a wonderful stay.

4 out of 5
Hot tub, Very hot...what should temp be.

Posted by on May 9, 2022

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Comment from Hotel Management

May 10, 2022 by Amy

Thank you for the honest feedback. We keep our hot tub between 100-102. Maximum should be 103.

2 out of 5
The booking pics were not what the property looked like. It needed attention to detail in cleaning. The wall paper in the hallway was curling in the seams. The person who checked us in barely spoke. The breakfast was good. The next night I booked I went back to Hampton.

Posted by on Oct 20, 2021

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Comment from Hotel Management

Nov 8, 2021 by Amy

Thank you for choosing to stay with us! We are very sorry your experience was less than satisfactory. We shared your feedback with the necessary departments to prevent these issues from occurring in the future. We hope you will choose to stay again in the future and let us show you a much better stay!

1 out of 5
When I arrived I was told my reservations were cancelled!!! The hotel said they did not cancel them. I certainly did not cancel my reservations. The hotel was completely booked. When I finally got a hold to Travelocity, it was noted and then I was transferred. I waited, and I waited, and I waited. I then hung up and called back, only for someone else who took the same information and was ready to transfer me again. At that point I was said, "No, do not transfer me again!" The person kept blaming the hotel and the agent at the hotel said it was not them. Then I asked for my money to be credited back to me and I was told that I was going to be charged for canceling the room. At that point I was highly upset. I'm 67 years old traveling with my sisters in their 70's and one who is handicapped from a stroke and I did not get any help from Travelocity. You left me stranded!!! The last caller could only tell me somebody would call me back in about two hours. Unbelievable!!! I arrived there approximately 4:00 and I'd been waiting for at least three hours and she said it would be another two hours. Nobody ever called me with any concerns!!!! It's been six days since the incident and still nobody from Travelocity has called me. Nobody cared!!

Posted by on Jul 17, 2021

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Comment from Hotel Management

Aug 2, 2021 by Amy

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Satisfied that I received what I paid for.

Posted by on May 11, 2021

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Comment from Hotel Management

Jun 13, 2021 by AL

Thank you for choosing to stay with us during these unusual times. We are glad you enjoyed your stay. We hope to see you in the future!

3 out of 5
It was advertised as having an in door pool. I looked on page and it never said that it was closed, I get there and they inform me that the pool is closed. Not very happy and when I said something about it, the woman at the desk just said ya I don’t know why it’s doesn’t state that online, your not the first to be disappointed that our pool isn’t open. We’ve had people specifically check out because our pool wasn’t open. So if you are booking this hotel for a pool, don’t it isn’t open!!

Posted by on Feb 18, 2021

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Comment from Hotel Management

Mar 1, 2021 by SB

Thank you for your feedback. We will be addressing your concerns.

3 out of 5
Staff was great! The hotel is starting to get run downed.

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 30, 2019 by SB

We value your feedback and hope you will give us another chance to serve you if your travels bring you back to Canton Ohio.

4 out of 5

Posted by on Dec 27, 2018

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About the Fairfield Inn & Suites by Marriott Canton

Location 5285 Broadmoor Circle NW, Canton, OH 44709

Property Features

Fairfield Inn & Suites by Marriott Canton offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Fairfield Inn & Suites by Marriott Canton also features a garden, coffee/tea in a common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis. This Canton hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • Built in 1995
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Garden
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Fairfield Inn & Suites by Marriott Canton offers 60 air-conditioned accommodations with minibars and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Pull-out sofa bed
  • Minibar
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Hotel Names

  • Canton Fairfield Inn
  • Fairfield Inn Canton
  • Fairfield Inn Hotel Canton
  • Fairfield Canton
  • Fairfield Inn & Suites Canton Ohio
  • Fairfield Inn Marriott Canton Hotel
  • Fairfield Inn Marriott Canton
  • Fairfield Inn & Suites by Marriott Canton Hotel
  • Fairfield Inn & Suites by Marriott Canton Canton
  • Fairfield Inn & Suites by Marriott Canton Hotel Canton

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.