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Villas H2O

3.0 star property
Family-friendly 3-star hotel near Gran Cenote

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Photo gallery for Villas H2O

Standard Room, 1 King Bed (Upper floor) | Living area
Buffet
Deluxe Double Room, 2 Queen Beds, Garden View, Ground Floor | Bathroom | Shower, rainfall showerhead, hair dryer, towels
Buffet
Property grounds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Calle Chichen Itza, Mz 24, Lt 001, Tulum, QROO, 77780
  • Place, Hospital de Tulum
    ‪11 min walk‬
  • Place, Dos Aguas Park
    ‪16 min walk‬
  • Place, Holistika Art Walk
    ‪2 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪60 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Upper floor)

Standard Room, 1 King Bed (Upper floor) | Living area

Standard Room, 1 King Bed (Upper floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Triple Room, Multiple Beds, Ground Floor

Egyptian cotton sheets, premium bedding, in-room safe

Triple Room, Multiple Beds, Ground Floor

  • 301 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, in-room safe

Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Family Suite

Family Suite | Egyptian cotton sheets, premium bedding, in-room safe

Family Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 559 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Suite

Egyptian cotton sheets, premium bedding, in-room safe

Superior Suite

  • 559 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Double Room, 2 Queen Beds, Garden View, Ground Floor

Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Double Room, 2 Queen Beds, Garden View, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Tulum

Heart of Tulum.Your stay at this Tulum City Center hotel places you within 6 miles (10 km) of Tulum Mayan Ruins and Gran Cenote.

What's nearby

  • Hospital de Tulum - 11 min walk - 0.6 miles
  • Dos Aguas Park - 16 min walk - 0.9 miles
  • Holistika Art Walk - 2 min drive - 0.9 miles
  • Tulum Beach - 13 min drive - 4.2 miles
  • Tulum Mayan Ruins - 13 min drive - 4.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 98 min drive

Restaurants

  • ‪El Camello Jr - ‬5 min walk
  • ‪Palma Central - ‬6 min walk
  • ‪El Agavero - ‬8 min walk
  • ‪mera - ‬7 min walk
  • ‪Taqueria El Sabor Mexicano - ‬7 min walk

About this property

Villas H2O

Family-friendly 3-star hotel near Gran Cenote
Villas H2O offers its guests a full-service spa and an outdoor pool. Public spaces have free WiFi. Free breakfast is served daily. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Villas H2O. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Tulum hotel.

  • 10 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 2008
  • Full breakfast (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Smoking in designated areas
  • Water dispenser
Villas H2O offers 10 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, and hair dryers. In-room massages and irons/ironing boards can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Villas H2O

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2400 per vehicle (one-way)
  • Late check-out fee: MXN 600 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Villas H2O.

Property is also known as

Villas H2O
Villas H2O Hotel
Villas H2O Hotel Tulum
Villas H2O Tulum
Villas H2O Hotel
Villas H2O Tulum
Villas H2O Hotel Tulum

Frequently asked questions

How close is Villas H2O to the airport?

Villas H2O is 24.3 mi (42-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Villas H2O?

As of Jun 11, 2026, prices found for a 1-night stay for 2 adults at Villas H2O on Jun 12, 2026 start from $100, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Villas H2O have an airport shuttle?

Villas H2O offers an airport shuttle 24 hours a day, for a charge of MXN 2400 per vehicle, one-way.

How close is Villas H2O to the beach?

This hotel is 3.6 mi (12-min drive) from Tulum Beach and 4.8 mi (18-min drive) from Playa Paraiso. Don't forget your sunscreen!

Does Villas H2O offer free breakfast?

Villas H2O offers free full breakfast every day from 7:30 AM to 10:00 AM.

Is there a casino at Villas H2O?

No, there is no casino at this hotel.

What time is check-in at Villas H2O?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Villas H2O?

This hotel offers free self parking.

Does Villas H2O have a pool?

Villas H2O features an outdoor pool.

Does Villas H2O have a spa?

This hotel has a spa, which features massages.

How close is Villas H2O to downtown Tulum?

Villas H2O is 0.6 mi away from Tulum.

Villas H2O Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 204 out of 332 reviews
Rating 8 - Good. 93 out of 332 reviews
Rating 6 - Okay. 23 out of 332 reviews
Rating 4 - Poor. 9 out of 332 reviews
Rating 2 - Terrible. 3 out of 332 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Karmjit

Liked: Cleanliness, property conditions & facilities
Clean room, good breakfast and nice service
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here 3 nights…great rooms and a great breakfast!
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Ewen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the beautiful pool and enjoyed the breakfast. Nice rooms.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Spent a week here and thoroughly enjoyed it. Staff were super friendly and helpful
Stayed 7 nights in Sep 2024
Verified

6/10 Okay

Susan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel needs TLC all around in the rooms.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were very helpful and friendly.
Stayed 14 nights in Mar 2023
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel. Helpful and lovely staff. We had a wonderful time here.
Stayed 12 nights in Oct 2022
Verified

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like my stay there. Its peaceful and very nice stuff
Stayed 4 nights in Nov 2022
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place and the service was great 👍 I recommend this place to anyone
Stayed 6 nights in Aug 2023
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. The breakfast was simple and good to have my eggs made.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Bernice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villas H20 is great value for your money It is central location good walking distance to town. Staff are friendly and helpful, they made us tastie omelettes in the morning for breakfast, have water coffee tea available all day ! The front desk was helpful in planning our tours around town! Overall great place to stay
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up booking last minute after another property canceled on us unexpectedly. Our unit was perfect for our stay, the pool was great, we appreciated the included breakfast, and the staff was very friendly and communicative. I'd definitely recommend a stay here.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully decorated, really spacious room for our family of four. Nice touch with the free coffee/tea and water all day and a minimal but adequate and tasty breakfast. The staff were al great. I would highly recommend staying at H2O villas.
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple and lovely place!

A really nice play to stay. Very spacious rooms. Really beautiful surroundings and a decent size swimming pool. Around 15 mins walk from the main town but with nearby restaurants. Really helpful and friendly staff.
Stayed 6 nights in Jan 2023
Verified

10/10 Excellent

Phillip Knox

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-designed quiet rooms, excellent pool, first-class breakfast to your order, convience to town, without tourist and traffic noise. Good hosts. Professional maintenance staff.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Soheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazingly friendly and helpful. Specially Juan Carlos. The place is peaceful and very comfortable and homey. The only thing which should improve, is the breakfast. Other than that perfect in every other way
Stayed 4 nights in Nov 2022
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great! Small, 10 room hotel with plenty of options. Pool is nice and lots of open areas to have your own outdoor dining. Make sure to book online before arriving at property or they will charge you more than what the online prices are. Very clean, unique quest rooms with great shampoos and soaps. Plush towels. Free made to order breakfast every morning.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely a trek to get to the hotel and not necessarily the safest to walk at night as a female (there are some dark corners) but a very wonderful hotel otherwise. Just be ready to have to pay $150mx every time you want a taxi to and from el centro.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

SAURI

Liked: Cleanliness, staff & service, property conditions & facilities
Personal amables,
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Emeline

Liked: Cleanliness, staff & service, property conditions & facilities
I got stuck in Tulum late in the night while traveling south and saw Villa H2O to reserve online. After reserving, I called and the attendant told me he would be gone for the day by the time I arrived but he will leave the room keys with security. This man was very accommodating and friendly. This place was chic and simple but still so beautiful. Very clean!
Stayed 1 night in Jun 2023
Verified

8/10 Good

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that alcohol is not sold at the property. I had an issue with a door that could not lock. Every other aspect was excellent.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Villas H20! It's so peaceful and quiet. Exactly what we needed as we were looking for a relaxing vacation. The staff are great, very kind, friendly, polite, and they helped us with great recommendations for restaurants, transportation, beach clubs, and things to do in Tulum as it was our first time there. The pool was fantastic! Big and super clean. Our beds and pillows were very comfy too and we loved the bathrooms decor as well. They offer a complimentary continental breakfast that we appreciated as it was a great way to start off our days, before exploring the area. There are several awesome restaurants and coffee shops near by too. The only downside is that they don't have an ice machine and that would've been amazing given how hot it is in Tulum. Other than that, we had a wonderful stay!
Stayed 4 nights in Feb 2023
Verified

6/10 Okay

abderrahmane

Liked: Cleanliness, amenities
Hôtel charmant bon rapport qualité prix. Petit déjeuner à améliorer.( Très basique) Réceptionniste absent le Matin pour le checkout et en soirée nous avons trouvé la porte fermée.personel sympa mais peut être en sous effectif Le personnel est sympa mais
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Dafne Araceli Lopez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal fue muy amable, desde recepción hasta la señora que nos hacía el desayuno. Las habitaciones súper limpias y amplias.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar me gustó mucho, las habitaciones son bonitas. Por la noche huele un poco a caño el baño pero creo que ese ya es un tema general de Tulum. La alberca muy bonita y me gustó que puedes entrar por la noche. El desayuno bien. Un buen lugar para descansar y desconectarse del ruido
Stayed 1 night in Aug 2025