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Hotel Arco Iris Tulum

Property class: 3
3-star hotel near Hospital de Tulum

Choose dates to view prices

Photo gallery for Hotel Arco Iris Tulum

Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Deluxe Room, 1 King Bed, Balcony, City View | 1 bedroom, in-room safe, individually decorated, individually furnished
Deluxe Room, 1 King Bed, Balcony, City View | 1 bedroom, in-room safe, individually decorated, individually furnished
Balcony
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Housekeeping

Explore the area

View in a map
Av. Tulum entre calle Jupiter y Acuario, Tulum, QROO, 77760
  • Place, Hospital de Tulum
    ‪2 min walk‬
  • Place, Dos Aguas Park
    ‪3 min walk‬
  • Place, Jaguar Park
    ‪5 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪62 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, individually decorated, individually furnished

Standard Double Room

  • 527 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony, City View

Deluxe Room, 1 King Bed, Balcony, City View | 1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Balcony, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Exclusive Studio, 1 King Bed, Kitchen

Exclusive Studio, 1 King Bed, Kitchen | 1 bedroom, in-room safe, individually decorated, individually furnished

Exclusive Studio, 1 King Bed, Kitchen

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Apartment, Multiple Beds, Kitchen

Superior Apartment, Multiple Beds, Kitchen | 1 bedroom, in-room safe, individually decorated, individually furnished

Superior Apartment, Multiple Beds, Kitchen

  • 743 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

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About the neighborhood

Tulum

Oceanside stay.A stay at this Tulum City Center hotel places you within half a mile (1 km) of Hospital de Tulum and 3 miles (5 km) of Tulum National Park. Tulum Mayan Ruins and Gran Cenote are also within 3 miles (5 km).

What's nearby

  • Hospital de Tulum - 2 min walk - 0.1 miles
  • Dos Aguas Park - 3 min walk - 0.2 miles
  • Holistika Art Walk - 4 min drive - 1.6 miles
  • Hunab Lifestyle Center - 5 min drive - 1.3 miles
  • Jaguar Park - 5 min drive - 1.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 97 min drive

Restaurants

  • ‪Campanella Cremerie - ‬2 min walk
  • ‪Crazy Fish Tacos - ‬2 min walk
  • ‪Burrito Amor - ‬2 min walk
  • ‪Raw Love - ‬2 min walk
  • ‪Las Margaritas - ‬2 min walk

About this property

Hotel Arco Iris Tulum

3-star hotel near Hospital de Tulum
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. Hotel Arco Iris Tulum offers its guests an outdoor pool and a fitness center. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Hotel Arco Iris Tulum.

This 3-star Tulum hotel is smoke free.

  • 18 guestrooms or units
  • Deli
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Dining venue
Hotel Arco Iris Tulum offers 18 air-conditioned accommodations with safes and hair dryers. These individually decorated and furnished accommodations include desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

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  • Kitchen
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  • Dryer
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Total with taxes and fees
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Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Arco Iris Tulum

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.37 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Electricity fee: USD 0.25 per stay for use over 16 kWh.
  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

Property Registration Number 8315

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Arco Iris Tulum Hotel
Hotel Arco Iris Tulum Tulum
Hotel Arco Iris Tulum Hotel Tulum

Frequently asked questions

How close is Hotel Arco Iris Tulum to the airport?

Hotel Arco Iris Tulum is 25.2 mi (46-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Arco Iris Tulum?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Hotel Arco Iris Tulum on May 1, 2026 start from $41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Arco Iris Tulum have an airport shuttle?

Airport shuttle services are not available at Hotel Arco Iris Tulum.

How close is Hotel Arco Iris Tulum to the beach?

This hotel is 4 mi (14-min drive) from Tulum Beach and 4.3 mi (17-min drive) from Playa Paraiso. Don't forget your sunscreen!

Does Hotel Arco Iris Tulum offer free breakfast?

Hotel Arco Iris Tulum does not offer free breakfast.

Is there a casino at Hotel Arco Iris Tulum?

No, there is no casino at this hotel.

What time is check-in at Hotel Arco Iris Tulum?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Arco Iris Tulum?

Free parking is not available at this hotel.

Does Hotel Arco Iris Tulum have a pool?

Hotel Arco Iris Tulum features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 10:00 PM.

Does Hotel Arco Iris Tulum have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Arco Iris Tulum have a spa?

There are no spa services available at this hotel.

How close is Hotel Arco Iris Tulum to downtown Tulum?

Hotel Arco Iris Tulum is 0.1 mi away from Tulum.

Hotel Arco Iris Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 49 out of 84 reviews
Rating 8 - Good. 26 out of 84 reviews
Rating 6 - Okay. 6 out of 84 reviews
Rating 4 - Poor. 1 out of 84 reviews
Rating 2 - Terrible. 2 out of 84 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No beach nearby, no kitchen
Stayed 2 nights in Jan 2026

10/10 Excellent

Amber

Stayed 1 night in Jan 2026

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
Front desk staff Mary y Pepo,🔥! Extremely patient and helpful. Much love and respect to both of them.
Stayed 1 night in Jan 2026

10/10 Excellent

Cleopatra Nafartiti

Business traveler
Liked: Cleanliness, property conditions & facilities
Ezekiel was very helpful and kind. He made a nice day very pleasant. The room was clean and the area was safe for a solo traveler. And it was right on the strip so getting any necessities or food was very easy.
Stayed 2 nights in Dec 2025

10/10 Excellent

brandon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were simple but so clean. Housekeeping was everyday and the room was always perfect when we returned. Very accommodating and excellent location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Arco Iris is situated perfectly next to everything you might need in Tulum food, shopping, ADO Bus, taxis and Collectivos. I loved my hotel rooms efficiency kitchen and roof top pool and the staff were welcoming and friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So accessible it's unbeatable. Incredible, joy filled and very helpful staff! So grateful for the fun and safety I felt here as a solo female travel. Thank you.
Stayed 4 nights in Jul 2025

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and okay for the price it is on the Main Street a lot of food options
Stayed 2 nights in Mar 2025

10/10 Excellent

Samuel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff is friendly and helpful. Clean. Hot water. Make sure not to get a room next to the street, the collectivo drivers start hollering early.
Stayed 3 nights in Apr 2025

4/10 Poor

Ross

Disliked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Perfect location close to the bus station on the Main Street. Pool was clean and staff is friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Aramika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it, great location and good accomodation
Stayed 1 night in Feb 2025

2/10 Terrible

Susan

Disliked: Cleanliness
Booked , confirmed, show up, no room.
Stayed 1 night in Jan 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and great staff. Parking can be an issue, but not a big deal considering the place is so nice.
Stayed 1 night in Dec 2024

2/10 Terrible

Adam

Traveled with partner
Disliked: Staff & service
Our booking through Expedia was cancelled and we were not informed by the hotel or Expedia. Thankfully other hotels in area were available . Would not recommend either going forward.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small hotel with a good and affordable restaurant in a perfect location. Even though my room faced the main road, it was well insulated and quiet. The room had every modern amenity, and the staff was very friendly and professional. Overall, a wonderful stay and great value!
Stayed 4 nights in Nov 2022

10/10 Excellent

Emma

Stayed 8 nights in Jun 2022

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, the rooms were really clean. Close by to restaurants, felt safe because there was always an attendant.
Stayed 3 nights in May 2022

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I recommend

It has a great location, fridge in room, ac that you can control, rooftop pool and I had a balcony for my 5-night stay. The only drawback was the lack of hot water which was not a big deal because of the heat.
Stayed 5 nights in Mar 2022

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Jan 2022

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Super friendly staff
Stayed 4 nights in Dec 2021

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grear price / performance ratio

My stay was great, clean, comfy location, just about 5 mins walking to ADO bus station. All central restaurants and shops in very convenient distance, the only pain was to reach to the beach during night time for party - costs around 600 pesos in taxi one way. Good rooftop terrace - maybe highest point around - so you could watch all the traffic from your safe distance and have a nice swim in the rooftop pool. Maybe the room was too clean! Naftaline tablets from the toilet too strong smelling :). Cleaning ladies really wanted to clean my room daily so that I have the best experience. I loved the staff!!! Especially Fernando (please speak to him, this guys really knows!) and Maggie.
Stayed 3 nights in Nov 2021

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2021

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time staying at the Arco Iris. We came to Tulum on the bus, and the hotel was only a block or so away. We were right on the main strip with plenty of access to restaurants and shopping. Even with that location, however, it was quiet in the room. The room was very small and efficient, but it had everything we needed. The shower was amazing. My son really enjoyed the rooftop pool also! Easy to rent a bike and ride to the ruins or the beach, and the Colectivos parked just outside the hotel. We would highly recommend staying here.
Stayed 2 nights in Aug 2021

8/10 Good

Blaine

Liked: Cleanliness, staff & service, property conditions & facilities

Great Service Okay Hotel Bring Your Own Soap

The staff were very welcoming and friendly. The pool and lounge chairs at the roof top were awesome. The location is centrally located without need of a car if you are doing many of the tours around the area or on street parking if you have a car. The place was clean but very basic. The rooms you get what you paid for, so I can't complain. Very basic college dorm rooms with no TV, shampoo or soap so make sure you bring your own.
Stayed 1 night in Aug 2021