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Hotel Description

3.5-star spa aparthotel near Tulum National Park

La Veleta stay

A stay at this La Veleta aparthotel places you within 3 miles (5 km) of Tulum National Park and 6 miles (10 km) of Playa Paraiso. Gran Cenote and Tulum Mayan Ruins are also within 6 miles (10 km).

Full-service spa, fitness center

2 outdoor pools, a full-service spa, and a gym are all featured at this aparthotel. Traveling on business? Take advantage of the free WiFi in public areas and airport shuttle. Free self parking, a terrace, and a garden are also offered.

Free WiFi, Smart TVs

The 23 individually decorated apartments have 2 bedrooms and offer free WiFi and private yards. Smart TVs come with cable channels, and other amenities include Egyptian cotton sheets and rainfall showerheads.

Classic Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$77* Per night/room Sep 25 - Sep 26

Romantic Loft, 1 King Bed, Private Pool

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite Residential, 1 bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Romantic Penthouse, 1 King Bed, Private Pool

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

About the Hotel Panacea Tulum

Location Calle 6 Sur, Tulum, QROO 77780

Property Features

Hotel Panacea Tulum offers its guests a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Panacea Tulum. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Tulum aparthotel.

  • 23 guestrooms or units
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel Panacea Tulum offers 23 air-conditioned accommodations with safes and complimentary toiletries. These individually decorated accommodations include desks. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads. This Tulum aparthotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Private outdoor space
  • Smart television
  • Cable channels
  • Egyptian cotton linens
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Bicycle rentals on site
  • Cave exploring/spelunking nearby
  • Scooter/moped rentals nearby
  • Yoga classes/instruction on site
  • Ziplining nearby

Spa Services

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages.

The spa is open daily.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Hotel Panacea Tulum offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Hotel Panacea Tulum

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 240 per vehicle (roundtrip)
  • Late check-in fee: USD 20 for check-in between 11:00 PM and 6:00 AM
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Panacea Tulum
  • Hotel Panacea Tulum Tulum
  • Hotel Panacea Tulum Aparthotel
  • Hotel Panacea Tulum Aparthotel Tulum

You should know

  • Pool access available from 7:00 AM to 10:30 PM.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.