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Casa Altamar

3.0 star property
3-star beachfront hotel near Soliman Bay

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Photo gallery for Casa Altamar

Outdoor pool
Property video
Outdoor pool
1 bedroom, in-room safe, individually decorated, individually furnished
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Breakfast available
  • Bar
  • Pool
  • Housekeeping
  • Laundry

Explore the area

View in a map
Bahia Tankah Tres, Lote # 16, Tulum, QROO, 77781
  • Place, Cenote Manatí
    ‪5 min walk‬
  • Place, Soliman Bay
    ‪6 min drive‬
  • Place, Tulum Mayan Ruins
    ‪9 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪68 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking, Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking, Ocean View

  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking, Ocean View

  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View | 1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Ocean View

  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking, Ocean View

  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking, Ocean View

  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View, Ground Floor

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Garden View, Ground Floor

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds, Balcony, Garden View

1 bedroom, in-room safe, individually decorated, individually furnished

Double Room, 2 Queen Beds, Balcony, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Double Room, 2 Queen Beds, Balcony, Ocean View

Double Room, 2 Queen Beds, Balcony, Ocean View | 1 bedroom, in-room safe, individually decorated, individually furnished

Double Room, 2 Queen Beds, Balcony, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Oceanfront

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Oceanfront

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View, Ground Floor

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Ocean View, Ground Floor

  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking, Ocean View

  • 323 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Oceanfront

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Oceanfront

  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Ocean View

  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds, Balcony, Garden View

1 bedroom, in-room safe, individually decorated, individually furnished

Double Room, 2 Queen Beds, Balcony, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Tulum

On the beach.Your stay at this Tulum hotel places you within a 10-minute walk of Tulum National Park and Cenote Manatí. Also, Jaguar Park is within half a mile (1 km) and Playa Paraiso is within 2 miles (3 km).

What's nearby

  • Cenote Manatí - 5 min walk - 0.3 miles
  • Tulum National Park - 8 min walk - 0.5 miles
  • Soliman Bay - 6 min drive - 1.8 miles
  • Tulum Mayan Ruins - 9 min drive - 6.1 miles
  • Xel-Há Park - 10 min drive - 7.1 miles

Getting around

  • Tulum Intl. Airport (TQO) - 60 min drive

Restaurants

  • ‪Xula Vista Restaurant - ‬9 min drive
  • ‪Chula Vista - ‬9 min drive
  • ‪World Cafe - ‬6 min drive
  • ‪Seaside Grill - ‬6 min drive
  • ‪La Cocina Del Pueblo - ‬9 min drive

About this property

Casa Altamar

3-star beachfront hotel near Soliman Bay
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, spa services, and a terrace are also featured at Casa Altamar. Self parking is free. A complete renovation of Casa Altamar was completed in October 2020.

This 3-star Tulum hotel is smoke free.

  • 1 building
  • 11 guestrooms or units
  • 3 levels
  • Built in 2009
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Casa Altamar offers 11 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, sports massages, and Swedish massages.

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:30 AM to 11:30 AM for a fee: USD 30 to 35 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Casa Altamar

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 30 to 35 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 10 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Altamar Hotel
Casa Altamar Tulum
Casa Altamar Hotel Tulum

Frequently asked questions

How close is Casa Altamar to the airport?

Casa Altamar is 31.9 mi (60-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Casa Altamar have an airport shuttle?

Airport shuttle services are not available at Casa Altamar.

How close is Casa Altamar to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Casa Altamar offer free breakfast?

Free breakfast isn’t provided at Casa Altamar, but continental breakfast is offered for a fee of between USD 30 and 35 per person. It's available every day from 8:30 AM to 11:30 AM.

Is there a casino at Casa Altamar?

No, there is no casino at this hotel.

What time is check-in at Casa Altamar?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.

Is there free parking at Casa Altamar?

This hotel offers free self parking.

Does Casa Altamar have a pool?

Casa Altamar features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Casa Altamar have a restaurant?

Yes, there is a restaurant on site.

Does Casa Altamar have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Casa Altamar to downtown Tulum?

Casa Altamar is 5.9 mi away from Tulum.

Reviews

Casa Altamar Reviews

9.8

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 76 out of 86 reviews
Rating 8 - Good. 9 out of 86 reviews
Rating 6 - Okay. 0 out of 86 reviews
Rating 4 - Poor. 1 out of 86 reviews
Rating 2 - Terrible. 0 out of 86 reviews

Reviews

10/10 Excellent

Andrea

Stayed 2 nights in Jul 2025

10/10 Excellent

sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Aaron, Alpharetta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations, well run, delicious restaurant Stayed here 6 nights, absolutely loved it! Beach - 30 feet water to door - kayaks, paddleboards, water shoes, etc. kayaked each day, and always got equipment - BEST place overall was 2 hammocks at end of the pier! Maintenance - many other properties have 'sargasso' problems - thick, smelly, decaying seaweed - Casa Altamar shovels and removes sargasso daily to keep beach clean - similar diligence cleaning bird poop off pier, vs other nearby hotels Staff - Arturo, Javier, Armin, and others all excellent! - learned our names, food preferences, assisted concerning sites, or refilling bottles - spoke English at least as well as my Spanish :) Restaurant - AMAZING! small menu, but everything *fresh*, well-prepared and presented - favs are tacos arracheras, skirt steak, and everything shrimp - directly above our room - but closes at 9:30PM. happy whole area quiet by 10PM Couple negatives - room advertised as having kitchenette, balcony, and 'laptop compatible safe' - no kitchen, or even mini-fridge in room - tiny (3 sq ft) area outside a sliding door just to hang clothes to dry - safe fits passports or smartphones max. not anchored, and weighs 5 pounds That I'm giving a 5-star review despite the issues says a lot about how great Casa Altamar is. These issues need fixed - with the room, or the listing. However, the property is just so stellar in general. Would definitely want to stay here again next time in Tulum!
Stayed 6 nights in Apr 2025

10/10 Excellent

sarah, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2025

10/10 Excellent

michele

Stayed 4 nights in Feb 2025

10/10 Excellent

Robert

Stayed 3 nights in Feb 2025

10/10 Excellent

Ania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt so lucky to have our time at Casa Altimar! It's a sweet little boutique (gem) of a place that we'd certainly hope to travel back to. The friendly atmosphere, delicious food and gorgeous views for days along with the hammocks, sporting gear and loungers was just perfect! Thank you so much for a relaxing time.
Stayed 2 nights in Feb 2025

10/10 Excellent

Janet, W LAFAYETTE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful space.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Casa Altamar exceeded our expectations. Everyone made us feel welcome and like family. Arturo and literally everyone feels like friends. Our room was beautiful, the food was to die for, and the uncrowded beach was exactly what we were looking for. So thank you to everyone at Casa Altamar for being just the best.
Stayed 4 nights in Jan 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Shervin

Stayed 3 nights in Dec 2024

10/10 Excellent

Adelaide, SAN FRANCISCO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and very comfortable, and the staff was amazing. They went above and beyond to make our stay enjoyable. I highly recommend this hotel to anyone looking to relax. The beach is just a minute away, and the property features a pier with hammocks, a swimming pool, and boards for exploring the water.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kole

Stayed 2 nights in Nov 2024

8/10 Good

Dariush

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 2 nights in Nov 2024

8/10 Good

John

Stayed 3 nights in Apr 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location. Good food and drink at fair prices on offer.
Stayed 3 nights in Mar 2024

10/10 Excellent

Collin

Stayed 4 nights in Feb 2024

10/10 Excellent

Ruthie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved staying at Casa Altamar for my weeklong trip to Tulum. The room was gorgeous and clean, with an ocean view, strong AC and hot water. The facilities were beautiful, quiet and thoroughly relaxing, with laid back beach resort vibes. I agree with the many other reviewers mentioning the top notch staff. I was travelling mostly solo and really appreciated how friendly and helpful everyone was. The only downsides to mention are that there was no fridge in the room, and the restaurant/bar are quite expensive (on par with the other touristy places along the beach in the area, but much pricier than many places in downtown Tulum). You also really need a car if you want to regularly leave the hotel as it’s about a 20 minute drive into town and taxis cost 500 pesos each way. With a car, getting around is very easy and affordable. Thanks Casa Altamar - I would return in a heartbeat!
Stayed 7 nights in Feb 2024

10/10 Excellent

Anne-Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful and relaxing

As soon as we walked in, we felt welcomed by all the staff. Everybody has been lovely, the food was delicious, the view was incredible. It’s calm and relaxing. I recommend to everyone.
Stayed 2 nights in Jan 2024

10/10 Excellent

Alee

Liked: Cleanliness
Stayed 10 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a calm peaceful hotel. We paid for an ocean view room however our view was a pool view and the ocean could only be seen from the balcony. 20 mins drive to tulum central and the hotel zone. If interested to head that way, rent a car because taxis are very pricey. They offer kayaking, canoeing, paddle board in front of the hotel. When it gets dark, not much to do in the hotel as the restaurant closes at 9pm. No TV in the rooms. Overall, friendly staff and peaceful place to stay for a couple days.
Stayed 3 nights in Jan 2024

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está aislado lo cual brinda paz y tranquilidad.
Stayed 4 nights in Jan 2024

10/10 Excellent

James

Stayed 3 nights in Jan 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Denisha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities