2/10 Terrible
Roy, jenks
Viaje en pareja
18 ene. 2026
Got a room for 2 nights. King suite . Arrived and went to room . Walls were stained, carpets dirty , and quarter inch gaps in the window sills. All of them. 8th floor windows actually open with no screen. Not safe. We were there all of fifteen minutes and decided it wasn't for us. Went to libby and checked out. I told them i understand and was more than willing to pay for 1st night. But would appreciate a refund for second. I was told to talk to Expedia about it. It wasn't their problem. Talk to Expedia and they tell me it will have to come from the hotel. I have not gotten answers from anyone. This is supposed to be a 5 star hotel. "Signature " hotel. I am extremely disappointed in this place. Customer service and appreciation is lost somewhere along the way. Believe me when i say the ambassador" Signature hotel" is not worth the trouble. The crack motels down the way would be better.
Roy
Se hospedó 1 noche en enero de 2026































