2/10 Terrible
Brent S.
18 ago. 2025
Le gustó: Limpieza
I have to leave 1 star simply because I have never had a host experience as bad as this one. Visiting during summer’s peak heat, I confirmed with the host beforehand that past A/C issues were fixed. However, the master bedroom’s air conditioning didn’t work when we arrived.Early in the week, milder weather made it tolerable, but as temperatures rose, I informed the host, noting our 3-year-old and 9-month-old were in that room. They claimed no prior complaints and said they’d fix it after we left. They also tried to blame it on user error and that the remote wasn't set properly. When asked, I emailed them a picture of the remote settings and they never responded back.By week’s end, with outdoor temperatures at over 90 degrees, the master became unlivable. With family in the other rooms, we moved the crib to the living room and our family had to sleep on the couches.After checkout, the host complained we left trash in the garage bins instead of dragging it 100 yards to the road, but “graciously” waived a 100 fee, citing the A/C issue as an excuse. When I explained the impact on our stay, they responded, “If your toddler’s comfort was a real concern, we would have encouraged you to use one of those rooms for their safety and comfort,” claiming an adjacent room’s A/C, behind a closed door, was supposed to cool the master.This gaslighting and refusal to take responsibility ruined our costly trip. I’ll never book or recommend Bayshore Vacations again.
Brent S.
Se hospedó 7 noches en agosto de 2025