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The Palmer Collective

Property class: 4
4-star hotel in South Townsville

Choose dates to view prices

Photo gallery for The Palmer Collective

A modern dining area with multiple tables and chairs, a bar area with stools, and large windows providing natural light.
A hotel with a sign reading "The Palmer Collective." It features multiple floors, a covered entrance, and a parking area with a white van and a car.
A reception area with a blue counter, yellow chairs, and framed palm tree pictures on the wall.
A lobby with two elevators, a digital clock, a sign indicating the ground level, a self-service elevator button, and a vending machine.
A swimming pool with clear blue water, surrounded by artificial grass and a metal fence.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
12 14 Palmer Street, South Townsville, QLD, 4810
  • Place, Maritime Museum of Townsville
    ‪3 min walk‬
  • Place, The Strand Beach
    ‪15 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪15 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪11 min drive‬

Room options

View all photos for Deluxe Queen Room

A hotel room with a bed, desk, chair, and a small table with a plant.

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe King Room

A hotel room with a bed, desk, chair, TV, and two windows.

Deluxe King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Room

Deluxe King Room | Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe King Room

9.0 out of 10
Wonderful
(42 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Queen & Single Room

A bathroom with a white sink, a mirror, a potted plant, and a towel rack.

Queen & Single Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Queen Room

A hotel room with a large bed, a desk, a chair, a flat-screen TV, and a window with blinds.

Deluxe Queen Room

9.0 out of 10
Wonderful
(84 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Queen & Single Room

Queen & Single Room | Pillowtop beds, in-room safe, desk, blackout drapes

Queen & Single Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Townsville

South Townsville stay.Within a 10-minute walk of this South Townsville hotel, you'll find Maritime Museum of Townsville and Perc Tucker Regional Gallery. Museum of Tropical Queensland and Cultural Centre Townsville are also within half a mile (1 km).

What's nearby

  • Maritime Museum of Townsville - 3 min walk - 0.2 miles
  • Castle Hill - 13 min walk - 0.7 miles
  • The Strand Beach - 15 min walk - 0.8 miles
  • Queensland Country Bank Stadium - 15 min walk - 0.8 miles
  • Townsville Entertainment & Convention Centre - 4 min drive - 1.4 miles

Getting around

  • Townsville Station - 4 min drive
  • Townsville, QLD (TSV) - 8 min drive

Restaurants

  • ‪Cowboys Leagues Club - ‬6 min walk
  • ‪Shaw and Co - ‬7 min walk
  • ‪Flinders Street Wharves - ‬9 min walk
  • ‪City Lane - ‬7 min walk
  • ‪Hooch and Fellow - ‬7 min walk

About this property

The Palmer Collective

4-star hotel in South Townsville
The Palmer Collective offers its guests an outdoor pool, a fitness center, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include meeting rooms and coworking spaces. A vending machine, tour/ticket assistance, and laundry facilities are also featured at the business-friendly The Palmer Collective. Self parking is free.

This 4-star Townsville hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Palmer Collective offers 114 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. Televisions come with digital channels and Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Townsville hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 999 reviews
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The price is $123
Sep 4 - Sep 5
Total with taxes and fees
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Property amenities

Family friendly

  • Fenced pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; AUD 12 to 31.95 for adults and AUD 13 to 31.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Fixed shower seat
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 52-inch TV with digital channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Saturday (6:00 AM - 11:00 PM) and Sunday - Sunday (7:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Rydges Townsville - 23 Palmer Street, Townsville QLD 4810]
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 12 to 31.95 for adults, and AUD 13 to 31.95 for children
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Townsville
Townsville Central Hotel
Townsville Ibis
Townsville Central Hotel formerly Ibis Townsville
Central Hotel formerly Ibis
Townsville Central formerly Ibis Townsville
Central formerly Ibis
Townsville Central
Ibis Townsville
Townsville Central Hotel (formerly Ibis Townsville)
Townsville Central Hotel
The Palmer Collective Hotel
The Palmer Collective South Townsville
The Palmer Collective Hotel South Townsville

Frequently asked questions

How close is The Palmer Collective to the airport?

The Palmer Collective is 4.5 mi (8-min drive) away from the Townsville, QLD (TSV) airport, the closest popular airport to the property.

How much does it cost to stay at The Palmer Collective?

As of Sep 3, 2026, prices found for a 1-night stay for 2 adults at The Palmer Collective on Sep 6, 2026 start from $118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Palmer Collective have an airport shuttle?

Airport shuttle services are not available at The Palmer Collective.

How close is The Palmer Collective to the beach?

This hotel is 1 mi (5-min drive) from The Strand Beach and 2.5 mi (8-min drive) from Pallarenda. Don't forget your sunscreen!

Does The Palmer Collective offer free breakfast?

Free breakfast isn’t offered at The Palmer Collective, but cooked-to-order breakfast is offered for a fee of between AUD 12 and 31.95 for adults, AUD 13 and 31.95 for children. It's available on weekdays from 6:00 AM to 11:00 AM and weekends from 6:00 AM to noon.

Is there a casino at The Palmer Collective?

No, there is no casino at this hotel.

What time is check-in at The Palmer Collective?

Check-in start time: 2 PM; Check-in end time: 10:00 PM.

Is there free parking at The Palmer Collective?

This hotel offers free self parking.

Does The Palmer Collective have a pool?

The Palmer Collective features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does The Palmer Collective have a restaurant?

Yes, there is a restaurant on site.

Does The Palmer Collective have a spa?

There are no spa services available at this hotel.

How close is The Palmer Collective to downtown Townsville?

The Palmer Collective is 0.3 mi away from Townsville.

The Palmer Collective Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 464 out of 865 reviews
Rating 8 - Good. 291 out of 865 reviews
Rating 6 - Okay. 60 out of 865 reviews
Rating 4 - Poor. 36 out of 865 reviews
Rating 2 - Terrible. 14 out of 865 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, excellent breakfast
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and welcoming staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure on site parking and very comfortable room.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sophia

Liked: Staff & service, property conditions & facilities
Great place
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and at a good rate
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Bronwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, comfy bed, free parking, couldn’t ask for anything more!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, close to restaurants and gars
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was super impressed with this well costed accomodation in a great location. Bar and food right downstairs and easy parking and functional facilities.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went the extra mile, as I added days to both ends of the stay Great restaurant & bar
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff were very friendly, and the freshly baked biscuits were a pleasant surprise.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free water on arrival room small but clean and comfortable bed car parking out the back which is secured awesome location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Denis

Liked: Cleanliness, amenities, property conditions & facilities
Always a great place to stay with clean rooms and great staff
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at the Palmer Collective several times. I've enjoyed my stay every time. Thats why I keep going back.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jewelann

Great location friendly staff and great complimentary biscuit on arrival.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

peter

Good value, central location, great staff.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and affordable. Not fancy but comfortable and staff were very friendly and helpful
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Aruna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, will stay there again
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Aislinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really nice rooms and excellent restaurant
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Clean room friendly staff
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING staff especially the front desk - Maria was just outstanding and went above and beyond to sort any slight issues and did everything she could to make our stay the best! We will definitely be back! Thank you!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and the bed is super comfortable. The staff were amazing and getting a deluxe king room meant it was facing the rear of the property which meant quiet. Thank you for a fantastic brekkie and cheap. Thanks
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Pippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast!!!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Easy to park. Plenty of food options around.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Judy

Liked: Amenities
Comfortable beds nice rooms and perfect location
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Allister

Liked: Cleanliness, staff & service
Good on site parking
Stayed 1 night in Mar 2026

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