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Aparthotel

Oaks Townsville Hotel

4.5 star property
4.5-star luxury aparthotel near Maritime Museum of Townsville

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Photo gallery for Oaks Townsville Hotel

Meeting facility
Lunch, dinner served; local and international cuisine, ocean views
Property amenity
View from room
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Pool
  • Housekeeping
  • Parking included

Explore the area

View in a map
81 Palmer Street, South Townsville, QLD, 4810
  • Magnetic Island Ferry Terminal
    ‪8 min walk‬
  • Queensland Country Bank Stadium
    ‪18 min walk‬
  • Castle Hill
    ‪20 min walk‬
  • Townsville, QLD (TSV)
    ‪9 min drive‬

Room options

View all photos for Mt Stuart Studio

Desk, iron/ironing board, cribs/infant beds, free WiFi

Mt Stuart Studio

  • 506 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio

Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio

9.0 out of 10
Wonderful
(4 reviews)
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for City Studio

Desk, iron/ironing board, cribs/infant beds, free WiFi

City Studio

8.6 out of 10
Excellent
(4 reviews)
  • 506 sq ft
  • Water view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Dual Key

Desk, iron/ironing board, cribs/infant beds, free WiFi

Two Bedroom Dual Key

  • 1012 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

View all photos for City Scape Studio Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

City Scape Studio Apartment

  • Sleeps 2

View all photos for Studio Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio Apartment

  • Sleeps 2

Mount Stuart Studio Apartment

  • Sleeps 2

Mt Stuart Studio-No Housekeeping

  • Sleeps 2

About the neighborhood

Townsville

South Townsville stay.Within a 15-minute walk of this South Townsville aparthotel, you'll find Maritime Museum of Townsville and Perc Tucker Regional Gallery. Museum of Tropical Queensland and Cultural Centre Townsville are also within 2 miles (3 km).
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What's nearby

  • Museum of Tropical Queensland - 7 min walk - 0.4 miles
  • Magnetic Island Ferry Terminal - 8 min walk - 0.5 miles
  • Townsville Entertainment & Convention Centre - 13 min walk - 0.7 miles
  • Queensland Country Bank Stadium - 18 min walk - 1.0 mile
  • Castle Hill - 20 min walk - 1.1 miles

Getting around

  • Townsville Station - 9 min drive
  • Townsville, QLD (TSV) - 21 min drive

Restaurants

  • ‪Commonwealth Hotel - ‬11 min walk
  • ‪The Australian - ‬7 min walk
  • ‪Molly Malone's Irish Pub - ‬17 min walk
  • ‪Palmer’s Bar & Kitchen - ‬7 min walk
  • ‪IMC Steak House - ‬6 min walk

About this property

Oaks Townsville Hotel

4.5-star luxury aparthotel near Maritime Museum of Townsville
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Oaks Townsville Hotel offers its guests an outdoor pool and a fitness center. An arcade/game room, tour/ticket assistance, and laundry facilities are also featured at the luxury Oaks Townsville Hotel. Self parking is free.

This 4.5-star Townsville aparthotel is smoke free.

  • 104 guestrooms or units
  • 11 levels
  • Built in 2008
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue
Oaks Townsville Hotel offers 104 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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4.3 out of 5, Excellent, 1,001 reviews
$119 nightly
The price is $131
Sep 14 - Sep 15
Total with taxes and fees
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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 20 per night

Restaurants on site

  • Metropole Hotel

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoking not allowed

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Gym
  • Boat tours nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 104 units
  • 11 floors
  • Built in 2008
  • Double-glazed windows

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted. 

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Oaks M
Oaks M Palmer
Oaks M Palmer Hotel
Oaks M Palmer Hotel South Townsville
Oaks M Palmer South Townsville
Oaks M Palmer Apartment South Townsville
Oaks M Palmer Apartment
Oaks Metropole Hotel South Townsville
Oaks Metropole South Townsville
Oaks Metropole
Oaks Metropole Townsville
Oaks Metropole Hotel
Oaks Townsville Metropole
Oaks Townsville Metropole Hotel Aparthotel
Oaks Townsville Metropole Hotel South Townsville
Oaks Townsville Metropole Hotel Aparthotel South Townsville

Frequently asked questions

How close is Oaks Townsville Hotel to the airport?

Oaks Townsville Hotel is 5.4 mi (21-min drive) away from the Townsville, QLD (TSV) airport, the closest popular airport to the property.

How much does it cost to stay at Oaks Townsville Hotel?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at Oaks Townsville Hotel on Sep 12, 2025 start from $129.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Oaks Townsville Hotel have an airport shuttle?

Airport shuttle services are not available at Oaks Townsville Hotel.

How close is Oaks Townsville Hotel to the beach?

This aparthotel is 1.2 mi (7-min drive) from The Strand Beach and 2.7 mi (12-min drive) from Pallarenda. Don't forget your sunscreen!

Does Oaks Townsville Hotel offer free breakfast?

Oaks Townsville Hotel does not offer free breakfast.

Is there a casino at Oaks Townsville Hotel?

No, there is no casino at this aparthotel.

What time is check-in at Oaks Townsville Hotel?

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM.

Is there free parking at Oaks Townsville Hotel?

This aparthotel offers free self parking.

Does Oaks Townsville Hotel have a pool?

Oaks Townsville Hotel features an outdoor pool.

Does Oaks Townsville Hotel have a restaurant?

Oaks Townsville Hotel is home to Metropole Hotel, which features local and international cuisine, ocean views, and al fresco dining.

Does Oaks Townsville Hotel have a spa?

There are no spa services available at this aparthotel.

How close is Oaks Townsville Hotel to downtown Townsville?

Oaks Townsville Hotel is 0.6 mi away from Townsville.

Oaks Townsville Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 806 out of 1539 reviews
Rating 8 - Good. 523 out of 1539 reviews
Rating 6 - Okay. 132 out of 1539 reviews
Rating 4 - Poor. 52 out of 1539 reviews
Rating 2 - Terrible. 26 out of 1539 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Linda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
If you stay two nights on two separate bookings that is told on check in and second night paid for at counter .on arrival . you shouldn’t recieve a knock at door at 910 am asking if your checking out .. and you are not .. but shown list that I was .. office communication poor .. a request was made on second booking but … paid premium price .. stayed here several times .. last two times have not been great service ..
Stayed 1 night in Jun 2025

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
The room i had was excellent it had everything you needed in it inwould stay there again i would love a river view next time i had the view of the car park which was boring but the room was lovely.
Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff , well appointed units
Stayed 2 nights in May 2025

8/10 Good

Barbara

Traveled with partner
Liked: Cleanliness, amenities
Clean, quiet. Table and bedside table definitely in need of replacing.
Stayed 2 nights in May 2025

10/10 Excellent

leanne

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kirsten

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, Quite and great location
Stayed 1 night in Apr 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Robin

Liked: Cleanliness, room comfort

Great location and good value for money.

Really friendly and helpful staff from both receptionists and woman who serviced the room. Great location in Townsville and food at Metropole also good. Decided to extend for an extra night as so good. Great value for money
Stayed 1 night in Apr 2025

8/10 Good

Shelby

Liked: Cleanliness, room comfort

Comfortable and decent value

Was comfortable and good value for money comparatively. Interior is looking a bit dated. Only given one key card I realised when I got to the room, however there was two of us staying. Yeah I could have asked for another one, but if you book for two, I feel like you should be offered two.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Liked: Cleanliness, room comfort

Perfect Room!

Amazing place. Everything we needed was in the room. Especially appreciated the washer & dryer, even supplied a detergent packet. Wow!
Stayed 1 night in Mar 2025

8/10 Good

Naomi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great view from city facing balcony
Stayed 1 night in Mar 2025

10/10 Excellent

Kayarnah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Joe

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Joe

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

Belinda and Marty

Liked: Cleanliness, property conditions & facilities
As always, excellent staff and very easy check in. Overall really clean and safe feeling, but this room was looking a little run down. Would recommend to others.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joe

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities
Neat and tidy
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location near lots of great restaurants and an easy walk to the city and Country Bank Stadium
Stayed 2 nights in Nov 2024

10/10 Excellent

Philippa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Need to update TV 📺 as it was so hard to turn on. Was told to press red button on right side, without a torch 🔦 very hard to find red button.
Stayed 2 nights in Nov 2024