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Aparthotel

Jacana Apartments

4.5 star property
4.5-star luxury aparthotel near Tony Ireland Stadium

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Photo gallery for Jacana Apartments

Exterior
Balcony view
Outdoor pool
Exterior
Full-size fridge, microwave, stovetop, dishwasher

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Pool
  • Barbecue grill
  • Parking included

Explore the area

View in a map
1-15 Sporting Drive, Thuringowa Central, QLD, 4817
  • Riverway Lagoon
    ‪2 min walk‬
  • Willows Shopping Centre
    ‪7 min walk‬
  • James Cook University
    ‪4 min drive‬
  • Townsville, QLD (TSV)
    ‪12 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Flat-screen TV, DVD player

Apartment, 2 Bedrooms

  • 837 sq ft
  • 2 bedrooms
  • River view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Apartment, 1 Bedroom

Full-size fridge, microwave, stovetop, dishwasher

Apartment, 1 Bedroom

  • 665 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Townsville

Thuringowa Central stay.With a stay at this Thuringowa Central aparthotel, you'll be steps from Tony Ireland Stadium and Riverway Lagoon. Willows Shopping Centre is 0.7 mi (1.2 km) away.
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What's nearby

  • Riverway Lagoon - 2 min walk - 0.1 miles
  • Willows Shopping Centre - 7 min walk - 0.4 miles
  • James Cook University - 4 min drive - 2.3 miles
  • Mater Hospital Pimlico - 10 min drive - 5.9 miles
  • Magnetic Island Ferry Terminal - 17 min drive - 10.6 miles

Getting around

  • Townsville Station - 17 min drive
  • Townsville, QLD (TSV) - 18 min drive

Restaurants

  • ‪Brothers Leagues Club Townsville - ‬4 min drive
  • ‪Riverview Tavern - ‬16 min walk
  • ‪Twin City Hotel - ‬7 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Burrito Bar - ‬2 min drive

About this property

Jacana Apartments

4.5-star luxury aparthotel near Tony Ireland Stadium
There's a coffee shop/cafe on site. Public spaces have free WiFi. An outdoor pool, a terrace, and barbecue grills are also featured at the luxury Jacana Apartments. Self parking is free. You'll have access to the outdoor pool and health club at a partner property.

This 4.5-star Townsville aparthotel is smoke free.

  • 41 guestrooms or units
  • 4 levels
  • 3 buildings
  • Meeting rooms
  • Built in 2013
  • Conference center
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Coffee shop
Jacana Apartments offers 41 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Townsville aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

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4.6 out of 5, Wonderful, 297 reviews
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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 20 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Dining

  • A coffee shop/cafe

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 40 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV with premium channels

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Conference center
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near the airport
  • On a river

Things to do

  • Golfing nearby
  • Health club (partner property) nearby
  • Hiking/biking trails nearby
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 3 buildings
  • 4 floors
  • 41 units
  • Banquet hall
  • Built in 2013
  • Garden
  • Individual decor
  • Individual furnishings
  • Traditional architecture

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40 per night.
  • Cribs (infant beds) are available for AUD 20.00 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.00 per stay
  • Rollaway bed fee: AUD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned.

Property is also known as

Jacana Apartments
Jacana Apartments Condon
Jacana Condon
Jacana Apartments Apartment Thuringowa Central
Jacana Apartments Apartment
Jacana Apartments Thuringowa Central
Jacana Apartments Aparthotel
Jacana Apartments Thuringowa Central
Jacana Apartments Aparthotel Thuringowa Central

Frequently asked questions

How close is Jacana Apartments to the airport?

Jacana Apartments is 7.4 mi (18-min drive) away from the Townsville, QLD (TSV) airport, the closest popular airport to the property.

Does Jacana Apartments have an airport shuttle?

Airport shuttle services are not available at Jacana Apartments.

How close is Jacana Apartments to the beach?

This aparthotel is 8 mi (19-min drive) from Pallarenda and 8.7 mi (14-min drive) from The Strand Beach. Don't forget your sunscreen!

Does Jacana Apartments offer free breakfast?

Jacana Apartments does not offer free breakfast.

Is there a casino at Jacana Apartments?

No, there is no casino at this aparthotel.

What time is check-in at Jacana Apartments?

Check-in start time: 2 PM; Check-in end time: 5:00 PM.

Is there free parking at Jacana Apartments?

This aparthotel offers free self parking.

Does Jacana Apartments have a pool?

Jacana Apartments features an outdoor pool.

Does Jacana Apartments have a spa?

There are no spa services available at this aparthotel.

How close is Jacana Apartments to downtown Townsville?

Jacana Apartments is 7.1 mi away from Townsville.

Jacana Apartments Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 204 out of 328 reviews
Rating 8 - Good. 105 out of 328 reviews
Rating 6 - Okay. 12 out of 328 reviews
Rating 4 - Poor. 6 out of 328 reviews
Rating 2 - Terrible. 1 out of 328 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

MARK

Traveled with partner
Dirty trays with remains of cooked food left in the oven. Apartments starting to show signs of age and normal wear and tear.
Stayed 3 nights in May 2025

10/10 Excellent

Angelo

Business traveler
Liked: Cleanliness, room comfort

Great stay

Great location. Great room. Great kitchen. Great shopping around.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sophie

Liked: Cleanliness
Stayed 2 nights in Apr 2025

6/10 Okay

Renee

Traveled with family
Good location. Rooms were good size, just needed a bit of improvements with the cleanliness of the room
Stayed 2 nights in Apr 2025

8/10 Good

Alistair

Traveled with family
Liked: Cleanliness, room comfort

Location is a winnr

Have stayed here a number of times. Room this time not as good (road noise) as last but still OK.
Stayed 6 nights in Dec 2024

4/10 Poor

Pat

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The unit was smelly and very dusty. Oven was dirty and we where not able to use it. Kettle and toaster discusting. Will definitely not stay there again and don't recommend it.
Stayed 5 nights in Oct 2024

10/10 Excellent

Kylie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We were staying for a local football competition so it was ideally located for our stay, spacious, had everything we needed for a long stay. Only criticism was the shower doors leaked water on the floor a lot.
Stayed 5 nights in Sep 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, amenities
Property was terrific on all accounts. If I need to stay in the area again, definitely booking here.
Stayed 4 nights in Jul 2024

8/10 Good

Gary

Liked: Cleanliness, room comfort

Privacy May Be an Issue for You

I value my privacy which is the main reason I choose to stay in apartments rather than in hotels or with family and friends. I was not impressed by having a group of strangers uninvited walk into my apartment at 8:45 am, without knocking, and without any valid cause - I was just getting out of the shower when I heard them in the corridor and had a few seconds to wrap a towel around my waist. On another point of security, there should be a safe provided in the rooms for laptops, cameras and passports etc.
Stayed 4 nights in Aug 2024

10/10 Excellent

Naomi

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
River frontage was nice. Views (3rd floor)
Stayed 2 nights in Aug 2024

8/10 Good

Marie-Chantal

Traveled with family
Liked: Cleanliness, property conditions & facilities
Beautiful on the water. Very noisy though.
Stayed 2 nights in Aug 2024

10/10 Excellent

Phillip

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great place very practical and we enjoyed the Foxtel in the room.
Stayed 5 nights in Aug 2024

10/10 Excellent

kattie

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location with beautiful views of the river. Walking distance to a varied selection of restaurants, cafes and takeaway as well as the supermarket, plus The Lagoon for a swim, the library and art gallery and plenty of parkland. Apartment was clean, spacious and kitchen functional.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kattie

Stayed 2 nights in Jul 2024

8/10 Good

Brett

Stayed 7 nights in Jun 2024

8/10 Good

Egan

Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and the room was a good size. We were right on the end next to the road so it was very noisy, hence 4 stars.
Stayed 2 nights in Jun 2024

10/10 Excellent

Elly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location river views
Stayed 3 nights in Jun 2024

8/10 Good

Robbie

Liked: Cleanliness, room comfort
Efficient apartment close to everything we were interested in. Nice to have a washer & dryer but instructions on how to work them would have been appreciated. Had to learn by trial and error. Appreciated the on-site parking but next time we will rent a smaller vehicle. Our large car was a tight fit. Also appreciated the extensive walking paths near the facility. We took long walks every day.
Stayed 3 nights in May 2024

8/10 Good

Shane

Traveled with partner
Liked: Property conditions & facilities
It was in a great location
Stayed 3 nights in May 2024

10/10 Excellent

Paarldah

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view from balcony and friendly staff.
Stayed 4 nights in May 2024

8/10 Good

Terry, Dysart

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The outlook over the river was very pleasant and relaxing. The apartment was well equipped and comfortable. Having secure parking was a big plus.
Stayed 9 nights in May 2024

8/10 Good

Kylie

Liked: Cleanliness, property conditions & facilities
The unit had a not so nice smell, washing machine was not working and exhaust fan in laundry was not working either.
Stayed 3 nights in May 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Lovely outlook over the Ross River. Near main road with some traffic noise. Security is good. Rooms only serviced once per week so you need to ask at reception for additional servicing at no additional cost.
Stayed 2 nights in Apr 2024

10/10 Excellent

Russell

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024