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Hotel New Otani Tokyo Garden Tower

4.5 star property
4.5-star luxury hotel near Tokyo Imperial Palace

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Photo gallery for Hotel New Otani Tokyo Garden Tower

Restaurant
Property preview
Garden Tower Deluxe Room, Non Smoking, Run of House | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Exterior
Dining

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Spa

Explore the area

View in a map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Tokyo-to, 102-8578
  • Place, Hotel New Otani Tokyo
    ‪3 min walk‬
  • Place, Akasaka Palace
    ‪6 min walk‬
  • Place, Tokyo Imperial Palace
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪31 min drive‬

Room options

View all photos for Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Garden Tower Standard Twin 2 Rooms (Connecting Rooms) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 8
  • 4 Twin Beds

View all photos for Garden Tower Deluxe Room, Non Smoking, Run of House

Garden Tower Deluxe Room, Non Smoking, Run of House | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Deluxe Room, Non Smoking, Run of House

8.8 out of 10
Excellent
(13 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Tower Suite Twin Room, Non Smoking,

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Suite Twin Room, Non Smoking,

  • 804 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Garden Tower Deluxe Triple Room, Non Smoking

Garden Tower Deluxe Triple Room, Non Smoking | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Deluxe Triple Room, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)
  • 538 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for Garden Tower Standard Twin Room, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Double Room, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Room, Non Smoking

9.4 out of 10
Exceptional
(26 reviews)
  • 291 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Triple Room, Non Smoking

Garden Tower Standard Triple Room, Non Smoking | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Triple Room, Non Smoking

9.8 out of 10
Exceptional
(10 reviews)
  • 431 sq ft
  • 3 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Garden Tower Standard Twin Room, Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Double Room, Garden View, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Room, Garden View, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 290 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds

View all photos for Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds

View all photos for Garden Tower Standard Twin Room, Garden View, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Garden View, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Double, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Twin, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Tokyo

Chiyoda stay.Your stay at this Chiyoda hotel places you within 2 miles (3 km) of Tokyo Imperial Palace and Nippon Budokan. Tokyo Tower and Tokyo Dome are also within 3 miles (5 km).

What's nearby

  • Hotel New Otani Tokyo - 3 min walk - 0.2 miles
  • Akasaka Palace - 6 min walk - 0.4 miles
  • Tokyo Imperial Palace - 15 min walk - 0.8 miles
  • Chidorigafuchi Park - 15 min walk - 0.8 miles
  • Tokyo Midtown - 3 min drive - 0.9 miles

Getting around

  • Fukuma Station - 9 min walk
  • Yotsuya Station - 10 min walk
  • Narita Intl. Airport (NRT) - 80 min drive

Restaurants

  • ‪SATSUKI - ‬1 min walk
  • ‪フレッシュネスバーガー - ‬8 min walk
  • ‪ガーデンラウンジ - ‬4 min walk
  • ‪Trader Vic's - ‬4 min walk
  • ‪Tully's Coffee - ‬4 min walk

About this property

Hotel New Otani Tokyo Garden Tower

4.5-star luxury hotel near Tokyo Imperial Palace
There are 20 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 4 bars/lounges. Business amenities include a business center and a meeting room.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A seasonal outdoor pool, spa services, and gift shops/newsstands are also featured at the luxury Hotel New Otani Tokyo Garden Tower. An airport shuttle at scheduled times is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.

  • 836 guestrooms or units
  • 20 dining venues
  • 4 bars or lounges
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room
Hotel New Otani Tokyo Garden Tower offers 836 accommodations with minibars and safes. Beds feature down comforters. Premium digital television is provided. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

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Exterior
Hotel New Otani Tokyo The Main
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,145 reviews
$334 nightly
The price is $368
Dec 8 - Dec 9
Hotel New Otani Tokyo The Main

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:30 PM at scheduled times
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,680 to 8,855 for adults and JPY 3,220 to 5,175 for children
  • 20 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (41 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 30-inch TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 4-5 years old, and can be requested onsite for the listed child breakfast fee.
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Renovations and closures

This property is closed from January 12 2026 to January 13 2026 (dates subject to change).
The following facilities or services will be unavailable from February 1 2026 to February 3 2026 (dates subject to change):
  • Spa/Beauty services
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults, and JPY 3220 to 5175 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way)
  • Facilities fee: JPY 6000 per person, per day and includes use of: sauna; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. Cashless payment methods are available for all transactions.

Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

We should mention

  • The seasonal pool will open July 11 and close September 07.
  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan
New Otani Tokyo Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel
Hotel New Otani Tokyo Garden Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel Tokyo

Frequently asked questions

How close is Hotel New Otani Tokyo Garden Tower to the airport?

Hotel New Otani Tokyo Garden Tower is 14 mi (45-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel New Otani Tokyo Garden Tower?

As of Nov 29, 2025, prices found for a 1-night stay for 2 adults at Hotel New Otani Tokyo Garden Tower on Dec 7, 2025 start from $230.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel New Otani Tokyo Garden Tower have an airport shuttle?

Hotel New Otani Tokyo Garden Tower offers an airport shuttle from 7:30 AM to 9:30 PM, at scheduled times, for a charge of JPY 3600. per person, one-way.

How close is Hotel New Otani Tokyo Garden Tower to the beach?

This hotel is 6.5 mi (27-min drive) from Odaiba Beach Park.

Does Hotel New Otani Tokyo Garden Tower offer free breakfast?

Free breakfast isn’t offered at Hotel New Otani Tokyo Garden Tower, but buffet breakfast is offered for a fee of between JPY 3680 and 8855 for adults, JPY 3220 and 5175 for children. It's available every day from 7 AM to 10 AM.

Is there a casino at Hotel New Otani Tokyo Garden Tower?

No, there is no casino at this hotel.

What time is check-in at Hotel New Otani Tokyo Garden Tower?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel New Otani Tokyo Garden Tower?

This hotel offers free self parking.

Does Hotel New Otani Tokyo Garden Tower have a pool?

Hotel New Otani Tokyo Garden Tower features a seasonal outdoor pool. The pool will be unavailable from February 1 2026 to February 3 2026 (dates subject to change).

Does Hotel New Otani Tokyo Garden Tower have a restaurant?

Yes, there are 20 restaurants on site.

Does Hotel New Otani Tokyo Garden Tower have a spa?

This hotel doesn't have a spa, but it does offer facials and body treatments.

How close is Hotel New Otani Tokyo Garden Tower to downtown Tokyo?

Hotel New Otani Tokyo Garden Tower is 1.9 mi away from Tokyo.

Reviews

Hotel New Otani Tokyo Garden Tower Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 857 out of 1139 reviews
Rating 8 - Good. 193 out of 1139 reviews
Rating 6 - Okay. 52 out of 1139 reviews
Rating 4 - Poor. 21 out of 1139 reviews
Rating 2 - Terrible. 16 out of 1139 reviews

Reviews

10/10 Excellent

Laura Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a Japanese garden. Great location and friendly staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Eiko

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Every thing is good . But I left item in the room. How can I contact the hotel to the email?
Stayed 7 nights in Nov 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Location is fantastic.
Stayed 9 nights in Aug 2025

10/10 Excellent

GLENN

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large rooms for Japan.
Stayed 2 nights in Jul 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people, and hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

ERIKO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Oussama

Stayed 3 nights in Aug 2025

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing more I can say except the Otani Hotel is a island efficiency and quiet in what can be a noisy confusing city
Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay again at the New Otani

New Otani is one of favourite hotels in Tokyo and have 4-5 times. This time, unfortunately the first room we were given smelled of smoke, even though it was non-smoking. However, the staff were very polite and apologetic and upgraded us to a room with a better view. Also, they were very accommodating with a late check out.
Stayed 3 nights in Aug 2025

8/10 Good

GAD

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big hotel, nice room can be updated
Stayed 4 nights in Aug 2025

8/10 Good

Dean

Traveled with family
Liked: Cleanliness, staff & service, amenities
Rooms were a bit disappointing but location and facilities are amazing.
Stayed 3 nights in Jul 2025

10/10 Excellent

Hiroto

Stayed 2 nights in Aug 2025

10/10 Excellent

Susan

Liked: Staff & service
Stayed 5 nights in Jul 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is beautiful. Extra charges for amenities like pool and gym, limited hours for nearby coffee shops and restaurants, and expense of hotel restaurants are challenging for jet lagged travellers.
Stayed 2 nights in Aug 2025

10/10 Excellent

Eyal

Stayed 2 nights in Aug 2025

10/10 Excellent

Ximena

Stayed 3 nights in Aug 2025

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, property conditions & facilities
They have their own Japanerse garden
Stayed 4 nights in Jul 2025

10/10 Excellent

Jillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the hotel was nice and friendly! They were all so helpful. The area around the hotel had convenient stores, department stores, and public transportation, as well as many restaurants. Loved our stay. Perfect for our first trip to Japan!
Stayed 6 nights in Aug 2025

8/10 Good

Yifeng

Liked: Cleanliness
Disliked: Staff & service
I was a bit surprised during my visit to the Garden Lounge breakfast buffet. About 13 minutes before the posted closing time, a staff member declined my request for a coffee refill and told me breakfast was already closed. This felt a little abrupt, especially as I noticed other guests had just arrived and were still helping themselves to food. I believe a warmer, more accommodating approach, even close to closing time, would leave a much better impression.
Stayed 3 nights in Aug 2025

10/10 Excellent

MARK

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with lots of restaurants within walking distance.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness, staff & service
The property is dated and in need of a refresh. The staff are lovely and couldn’t do enough to help. The hotel is a little out of the way and not near any decent tubes. Unfortunately we were not allowed to use the pool or spa due to having tattoos. This was not stipulated in the Expedia review of the property at the time therefore poor expectations.
Stayed 3 nights in Aug 2025

10/10 Excellent

Laureen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The garden is absolutely stunning, along w the personalities of all of the staff. We had an exceptional experience. The hospitality is next level. The location is wonderful, within walking distance of plenty. We often took the subway lines from the Akasaka Mitsuke station to venture to different areas; this hotel is in prime location to do so.
Stayed 2 nights in Aug 2025