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5.0 out of 5

"Hotel New Otani is my favorite hotel in Tokyo! Beautiful garden, good restaurants, a mini supermarket is very convenient. " More

By a verified traveler on Mon 16 Sep 2019

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Hotel Description

4.5-star luxury hotel near Tokyo Tower

Chiyoda stay

Your stay at this Chiyoda hotel places you within 2 miles (3 km) of Tokyo Imperial Palace and Nippon Budokan. Shinjuku Gyoen National Garden and Tokyo Tower are also within 3 miles (5 km).

Luxury amenities

This luxury hotel features a full-service spa and 20 restaurants. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Relax with a drink at one of the 4 bars/lounges and enjoy perks like free self parking.

Run of the House, Check in 17:00 - Check out 12:00

Bed Count 1 King Bed Maximum Occupancy 4 Max
$245* Per night/room Apr 15 - Apr 16

Garden Tower Standard Twin Room, Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Garden Tower Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Garden Tower Junior Suite , Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Garden Tower Deluxe Triple Room, Non Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 5 Max

Garden Tower Standard Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel New Otani Tokyo Garden Tower ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel New Otani Tokyo Garden Tower

5 out of 5
Hotel New Otani is my favorite hotel in Tokyo! Beautiful garden, good restaurants, a mini supermarket is very convenient.

Posted by on Sep 16, 2019

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About the Hotel New Otani Tokyo Garden Tower

Location 4-1 Kioi-Cho, Tokyo, Tokyo-to 102-8578

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from February 4 to February 6:

  • Spa

Property Features

Hotel New Otani Tokyo Garden Tower offers its guests a full-service spa. There are 20 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 4 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Spa services, tour/ticket assistance, and gift shops/newsstands are also featured at the luxury Hotel New Otani Tokyo Garden Tower. An airport shuttle at scheduled times is available for a fee. Free self parking is available.

  • 836 guestrooms or units
  • 20 dining venues
  • 4 bars or lounges
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Coffee shop
  • 1 conference room

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Yotsuya Station (1 km / 0.6 mi)
  • Metro station: Fukuma Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel New Otani Tokyo Garden Tower offers 836 accommodations with minibars and safes. Beds feature down comforters. Premium digital television is provided. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries. This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Hotel New Otani Tokyo Garden Tower has 20 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Bicycle rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, THE GOLDEN SPA NEW OTANI. Services include facials and body treatments. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Body treatments
  • Facial treatments
  • Sauna in spa
  • Minimum age to access spa is 18

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 20

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. Cashless payment methods are available for all transactions.

  • One child stays free
  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3680–7475 for adults, and JPY 3220–4370 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way)
  • Facilities fee: JPY 6000 per person, per day and includes use of: sauna; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel New Otani Tokyo Garden Tower
  • Hotel New Otani Garden Tower
  • New Otani Tokyo Garden Tower
  • New Otani Garden Tower
  • Hotel New Otani Tokyo Garden Tower Japan
  • New Otani Tokyo Tower Tokyo
  • Hotel New Otani Tokyo Garden Tower Hotel
  • Hotel New Otani Tokyo Garden Tower Tokyo
  • Hotel New Otani Tokyo Garden Tower Hotel Tokyo

You should know

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.