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Hotel New Otani Tokyo Garden Tower

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Photo gallery for Hotel New Otani Tokyo Garden Tower

Restaurant
Seasonal outdoor pool
Daily buffet breakfast for a fee
Dining
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Air conditioning

Explore the area

View in a map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Tokyo-to, 102-8578
  • Place, Hotel New Otani Tokyo
    ‪1 min walk‬
  • Place, Akasaka Palace
    ‪12 min walk‬
  • Place, Tokyo Imperial Palace
    ‪2 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪39 min drive‬

Room options

View all photos for Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Garden Tower Standard Twin 2 Rooms (Connecting Rooms) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds
  • Free wired internet

View all photos for Garden Tower Deluxe Room, Non-Smoking (Meals for paid guests on the breakfast plan only)

Garden Tower Deluxe Room, Non-Smoking (Meals for paid guests on the breakfast plan only) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Deluxe Room, Non-Smoking (Meals for paid guests on the breakfast plan only)

8.8 out of 10
Excellent
(13 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Garden Tower Junior Suite, Non-Smoking (Free Breakfast For Kids Sharing a bed)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Junior Suite, Non-Smoking (Free Breakfast For Kids Sharing a bed)

  • Garden view
  • 804 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Garden Tower Deluxe Triple Room, Non-Smoking (Meals for paid guests on the breakfast plan only)

Garden Tower Deluxe Triple Room, Non-Smoking (Meals for paid guests on the breakfast plan only) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Deluxe Triple Room, Non-Smoking (Meals for paid guests on the breakfast plan only)

9.6 out of 10
Exceptional
(25 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed
  • Free wired internet

View all photos for Garden Tower Standard Twin Room, Non-Smoking (Meals for paid guests on the breakfast plan only)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Non-Smoking (Meals for paid guests on the breakfast plan only)

8.8 out of 10
Excellent
(25 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Garden Tower Standard Double Room, Non-Smoking (Meals for paid guests on the breakfast plan only)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Room, Non-Smoking (Meals for paid guests on the breakfast plan only)

9.2 out of 10
Wonderful
(36 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Garden Tower Standard Triple Room, Non-Smoking (Meals for paid guests on the breakfast plan only)

Garden Tower Standard Triple Room, Non-Smoking (Meals for paid guests on the breakfast plan only) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Triple Room, Non-Smoking (Meals for paid guests on the breakfast plan only)

9.8 out of 10
Exceptional
(14 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Murphy Bed
  • Free wired internet

View all photos for Garden Tower Standard Twin Room, Smoking (Meals for paid guests on the breakfast plan only)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Smoking (Meals for paid guests on the breakfast plan only)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Garden Tower Standard Double, GardenView, NonSmoking (Meals for paid guests on breakfast plan only)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double, GardenView, NonSmoking (Meals for paid guests on breakfast plan only)

9.2 out of 10
Wonderful
(14 reviews)
  • Garden view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free wired internet

View all photos for Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds
  • Free wired internet

View all photos for Garden Tower Standard Twin, GardenView, NonSmoking (Meals for paid guests on breakfast plan only)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin, GardenView, NonSmoking (Meals for paid guests on breakfast plan only)

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Garden Tower Standard Double, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

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4.7 out of 5, Exceptional, 1,231 reviews
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About the neighborhood

Tokyo

Chiyoda stay.Your stay at this Chiyoda hotel places you within 3 miles (5 km) of Tokyo Imperial Palace and Tokyo Tower. Tokyo Dome and Nippon Budokan are also within 3 miles (5 km).

What's nearby

  • Hotel New Otani Tokyo - 1 min walk - 0.1 miles
  • Akasaka Palace - 12 min walk - 0.7 miles
  • Akasaka ACT Theater - 20 min walk - 1.1 miles
  • Tokyo Imperial Palace - 2 min drive - 0.7 miles
  • Tokyo Midtown - 4 min drive - 1.3 miles

Getting around

  • Yotsuya Station - 12 min walk
  • Fukuma Station - 12 min walk
  • Narita Intl. Airport (NRT) - 75 min drive

Restaurants

  • ‪エリックサウス - ‬13 min walk
  • ‪フレッシュネスバーガー - ‬11 min walk
  • ‪All-Day Dining OASIS GARDEN - ‬12 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪SATSUKI - ‬4 min walk

About this property

Hotel New Otani Tokyo Garden Tower

4.5-star luxury hotel near Tokyo Imperial Palace
There are 20 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 4 bars/lounges. Business amenities include a business center and a meeting room.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A seasonal outdoor pool, spa services, and gift shops/newsstands are also featured at the luxury Hotel New Otani Tokyo Garden Tower. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.

  • 836 guestrooms or units
  • 20 dining venues
  • 4 bars or lounges
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room
Hotel New Otani Tokyo Garden Tower offers 836 accommodations with minibars and safes. Beds feature down comforters. Premium digital television is provided. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,025 to 9,775 for adults and JPY 4,025 to 5,750 for children
  • 20 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 30-inch TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from February 7 2027 to February 7 2027 (dates subject to change).
The following facilities or services will be unavailable from August 3 2026 to August 5 2026 (dates subject to change):
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4025 to 9775 for adults, and JPY 4025 to 5750 for children
  • Facilities fee: JPY 6600 per person, per day and includes use of: sauna; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

We should mention

  • The seasonal pool will open July 10 and close September 23.
  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan
New Otani Tokyo Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel
Hotel New Otani Tokyo Garden Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel Tokyo

Frequently asked questions

How close is Hotel New Otani Tokyo Garden Tower to the airport?

Hotel New Otani Tokyo Garden Tower is 14.8 mi (41-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel New Otani Tokyo Garden Tower?

As of Jun 18, 2026, prices found for a 1-night stay for 2 adults at Hotel New Otani Tokyo Garden Tower on Jul 13, 2026 start from $229, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel New Otani Tokyo Garden Tower have an airport shuttle?

Airport shuttle services are not available at Hotel New Otani Tokyo Garden Tower.

How close is Hotel New Otani Tokyo Garden Tower to the beach?

This hotel is 6.9 mi (23-min drive) from Odaiba Beach Park.

Does Hotel New Otani Tokyo Garden Tower offer free breakfast?

Free breakfast isn’t offered at Hotel New Otani Tokyo Garden Tower, but buffet breakfast is offered for a fee of between JPY 4025 and 9775 for adults, JPY 4025 and 5750 for children. It's available every day from 7 AM to 10 AM.

Is there a casino at Hotel New Otani Tokyo Garden Tower?

No, there is no casino at this hotel.

What time is check-in at Hotel New Otani Tokyo Garden Tower?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel New Otani Tokyo Garden Tower?

This hotel offers free self parking.

Does Hotel New Otani Tokyo Garden Tower have a pool?

Hotel New Otani Tokyo Garden Tower features a seasonal outdoor pool.

Does Hotel New Otani Tokyo Garden Tower have a restaurant?

Yes, there are 20 restaurants on site.

Does Hotel New Otani Tokyo Garden Tower have a spa?

This hotel doesn't have a spa, but it does offer body treatments and facials.

How close is Hotel New Otani Tokyo Garden Tower to downtown Tokyo?

Hotel New Otani Tokyo Garden Tower is 1.8 mi away from Tokyo.

Hotel New Otani Tokyo Garden Tower Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1095 out of 1435 reviews
Rating 8 - Good. 230 out of 1435 reviews
Rating 6 - Okay. 64 out of 1435 reviews
Rating 4 - Poor. 26 out of 1435 reviews
Rating 2 - Terrible. 20 out of 1435 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Awesome location, excellent staff, perfect place to stay while exploring Tokyo.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Claudia Jennifer

Liked: Cleanliness, staff & service
Excellent, beautiful hotel
Stayed 12 nights in Feb 2026
Verified

10/10 Excellent

Lauren Culzean

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, spacious rooms, loved having a connecting room for a family stay
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Christos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, polite staff and very good location
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great room and staff
Day view
Night view
1 king room
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New Otani is everything in a luxury hotel (without the luxury price) you would hope for. Amazing staff and facilities.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

yongkwan

Liked: Cleanliness, amenities, property conditions & facilities
Very good stay and nice room. BF is great.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful. I love sitting in the Garden Terrace restaurant for cocktails and the view.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quite good and very well located. The front desk staff are extremely friendly and helpful. What could be improved is having more English-speaking staff at the front desk.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Viktor

Great staff and nice breakfast.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Yazmin

Liked: Cleanliness, staff & service, amenities
Clean room , great staff
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Room was great! Staff was awesome! Location is exactly what we needed
Stayed 7 nights in Feb 2026
Verified

8/10 Good

bastiaan

Liked: Cleanliness, staff & service, amenities
location is perfect
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Antonietta

Good location close to subway, shopping and taxi. Staff are very helpful. The room is clean , very spacious and alway cleaned daily and amenities stocked up eg shampoo and body wash. The buffet breakfast is good, plenty to choose.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ventilation
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Staff very nice, large room, well decorated and large bathroom. Good location.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, amenities
Nice hotel, classy service, room was clean, breakfast was ok, limited items though
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
The hotel was beautiful, the garden is divine, the staff is as so kind and friendly. The room had everything we needed.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

kiyomi

Liked: Cleanliness, amenities, property conditions & facilities
Everything was A+!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Zach

Liked: Cleanliness, amenities
Best hotel In Tokyo I’ve ever stayed in.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Yane

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Staff service and attitude. Great food in hotel restaurants but quite expensive!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Zhigang

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Laura Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a Japanese garden. Great location and friendly staff.
Stayed 3 nights in Nov 2025