Skip to main content
Beginning of main content

Enter dates to see availability

5.0 out of 5

"Hotel New Otani is my favorite hotel in Tokyo! Beautiful garden, good restaurants, a mini supermarket is very convenient. " More

By a verified traveler on Mon 16 Sep 2019

Hotel Description

4.5-star luxury hotel near Shinjuku Gyoen National Garden

In Tokyo

Your stay at this Chiyoda hotel places you within 2 miles (3 km) of Shinjuku Gyoen National Garden and Tokyo Midtown. Nippon Budokan and Tokyo Imperial Palace are also within 2 miles (3 km).

Onsite dining, 2 outdoor tennis courts

This luxury hotel features 20 restaurants, 2 outdoor tennis courts, and a fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Relax with a drink at one of the 4 bars/lounges and enjoy perks like free self parking.

Free wired Internet, refrigerators

In addition to TVs with digital channels, the 836 guestrooms offer free wired Internet and refrigerators. Minibars, room service, and free newspapers are also available.

Garden Tower Standard Double Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Garden Tower Deluxe Triple Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 5 Max

Garden Tower Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Junior Suite, Garden View, Tower

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Triple Room

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Garden Tower Standard Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel New Otani Tokyo Garden Tower ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel New Otani Tokyo Garden Tower

5 out of 5
Hotel New Otani is my favorite hotel in Tokyo! Beautiful garden, good restaurants, a mini supermarket is very convenient.

Posted by on Sep 16, 2019

Was this review helpful to you?

About the Hotel New Otani Tokyo Garden Tower

Location 4-1 Kioi-Cho, Tokyo, Tokyo-to 102-8578

Renovations + Closures

The following facilities or services will be unavailable from July 2 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • One of the swimming pools

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hotel New Otani Tokyo Garden Tower offers its guests outdoor tennis courts and a fitness center. There are 20 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 4 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Spa services, tour/ticket assistance, and gift shops/newsstands are also featured at the luxury Hotel New Otani Tokyo Garden Tower. An airport shuttle at scheduled times is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.

  • 836 guestrooms or units
  • 20 dining venues
  • 4 bars or lounges
  • Coffee shop
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Narita Intl. Airport (NRT) (71.6 km / 44.5 mi)
  • Train station: Yotsuya Station (1 km / 0.6 mi)
  • Metro station: Kojimachi Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel New Otani Tokyo Garden Tower offers 836 accommodations with minibars and safes. Televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries. This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

La Tour D Argent - This fine-dining restaurant specializes in French cuisine.

Taikan-en - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Senbazuru - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Sekishin-tei - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Bella Vista - This restaurant serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include outdoor tennis courts and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golf driving range on site
  • Tennis lessons on site

Spa Services

  • Body treatments
  • Facial treatments

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 20

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport shuttle service is available at scheduled times from 7:30 AM to 9:30 PM. Fees may apply. Contact the property in advance to get details.

Meals are not included in the room rate for children ages 5 and younger who stay free.

Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered at scheduled times from 7:30 AM to 9:30 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • UnionPay
  • Cash or credit card deposit required
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between JPY 4235 and JPY 6050 per person (approximately)
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Airport shuttle fee per child: JPY 1600 (one-way)
  • Facilities fee: JPY 6000 per person, per day and includes use of: sauna; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel New Otani Tokyo Garden Tower
  • Hotel New Otani Garden Tower
  • New Otani Tokyo Garden Tower
  • New Otani Garden Tower
  • Hotel New Otani Tokyo Garden Tower Japan
  • New Otani Tokyo Tower Tokyo
  • Hotel New Otani Tokyo Garden Tower Hotel
  • Hotel New Otani Tokyo Garden Tower Tokyo
  • Hotel New Otani Tokyo Garden Tower Hotel Tokyo

You should know

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
url importing http://www.travelocity.com/Tokyo-Hotels-Hotel-New-Otani-Tokyo-Garden-Tower.h9286404-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Tokyo-Hotels-Hotel-New-Otani-Tokyo-Garden-Tower.h9286404-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Tokyo-Hotels-Hotel-New-Otani-Tokyo-Garden-Tower.h9286404-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.