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Hotel Description

5-star luxury hotel near Tokyo Tower

City center retreat

Your stay at this Minato hotel places you within 2 miles (3 km) of Tokyo Tower and Tokyo Imperial Palace. Tokyo National Museum is within 6 miles (10 km) and Sensō-ji Temple is within 9 miles (15 km).

Luxury amenities

A full-service spa, 3 restaurants, and an indoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and airport shuttle. You'll appreciate the health club, bar/lounge, and laundry facilities.

IPod docks, flat-screen TVs

The 164 guestrooms feature free minibar items, flat-screen TVs with satellite channels, and thoughtful touches like espresso makers and bathrobes. Other amenities include iPod docks, 24-hour room service, and coffee/tea makers.

Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
$285* Per night/room Aug 19 - Aug 20

Room, 2 Twin Beds, Bay View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Bay View (Andaz)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Bay View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Twin Beds, Park View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

About the Andaz Tokyo Toranomon Hills - a concept by Hyatt

Location 1-23-4 Toranomon, Minato-ku, Tokyo, Tokyo-to 105-0001

Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to August 22 2021 (dates subject to change):

  • Bar/Lounge(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Andaz Tokyo Toranomon Hills - a concept by Hyatt offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 8288 square feet (770 square meters) and includes conference space. A sauna, a terrace, and tour/ticket assistance are also featured at the luxury Andaz Tokyo Toranomon Hills - a concept by Hyatt. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 164 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 8288 sq ft of conference space
  • 770 sq m of conference space
  • Built in 2014
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Haneda Airport (HND) (19.7 km / 12.2 mi)
  • Train station: Shimbashi Station (1.1 km / 0.7 mi)
  • Metro station: Toranomon Hills Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Andaz Tokyo Toranomon Hills - a concept by Hyatt offers 164 accommodations with iPod docking stations and free minibar items. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.

The Tavern Grill & Lounge - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Rooftop Bar - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Bebu - This restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

The SUSHI - This sushi bar specializes in local cuisine and serves dinner only. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Spa Services

AO スパ&クラブ has 5 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Sauna in spa
  • Number of treatment rooms 5
  • Steam room in spa
  • Couples treatment rooms
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 20

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: JPY 5060 for adults and JPY 2530 for children (approximately)
  • Airport shuttle fee: JPY 1150 per person (one-way)
  • Airport shuttle fee per child: JPY 580 (one-way)
  • Self parking fee: JPY 3000.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Andaz Tokyo Toranomon
  • Andaz Tokyo Toranomon Hills
  • Andaz Toranomon Hills
  • Andaz Toranomon Hills Hotel
  • Andaz Toranomon Hills Hotel Tokyo
  • Tokyo Andaz
  • Tokyo Toranomon
  • Toranomon Hills Andaz
  • Toranomon Hills Tokyo
  • Toranomon Tokyo
  • Andaz Tokyo Toranomon Hills Japan
  • Andaz Tokyo Toranomon Hills concept Hyatt Hotel
  • Andaz Toranomon Hills concept Hyatt Hotel
  • Andaz Tokyo Toranomon Hills concept Hyatt
  • Andaz Toranomon Hills concept Hyatt
  • Andaz Tokyo Toranomon Hills - a concept by Hyatt Hotel
  • Andaz Tokyo Toranomon Hills - a concept by Hyatt Tokyo
  • Andaz Tokyo Toranomon Hills - a concept by Hyatt Hotel Tokyo

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.