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4.3 out of 5

"It looks like you have remodeled .. It has a very warm feeling when you walk in... " More

By a verified traveler on Mon 03 Feb 2020

Hotel Description

3.5-star hotel near NBT Bank Stadium

In shopping district

You'll find NBT Bank Stadium and Central New York Regional Market within 2 miles (3 km) of this hotel. WonderWorks and 5 Wits Adventure are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and free perks like on-the-go breakfast and free self parking.

Free Internet, comfy beds

The 137 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Flat-screen TVs come with cable channels, and other amenities include DVD players and microwaves.

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$88* Per night/room Jun 1 - Jun 2

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Roll In Shwr)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Maplewood Suites Syracuse - Airport ratings based on 24 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Maplewood Suites Syracuse - Airport

Everyone (10) Couples (1) Family (14)
5 out of 5

Posted by on Apr 25, 2021

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Comment from Hotel Management

May 7, 2021 by Management

Thank you for your review! Please let us serve you again!

4 out of 5
It looks like you have remodeled .. It has a very warm feeling when you walk in...

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 3, 2020 by maplewood

Thank you

5 out of 5
We had such a great time ! The breakfast was the best !

Posted by on Dec 5, 2019

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Comment from Hotel Management

Dec 6, 2019 by Maplewood Suites

Thank you for your review! I'm delighted to hear that you greatly appreciated our breakfast, and hope you'll be back again in the future.

4 out of 5

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 4, 2019 by Maplewood Suites

Thank you for staying with us. We work hard to make guests happy, and hope to have you back in the future.

5 out of 5
We can always count on the service & facility to be excelent!

Posted by on Oct 22, 2019

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Comment from Hotel Management

Oct 23, 2019 by Maplewood Suites

Thank you for your review. I'm happy to hear that we can be a reliable choice for you during your time in the Syracuse, NY area. We look forward to having you return in the future.

5 out of 5

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 15, 2019 by Maplewood Suites

Thank you for staying with us. We work hard to make our guests happy, and hope to have you back in the future.

2 out of 5
Well my kids had a few friends come out there a bunch of other kids in the hallways also but we will be going to everything and I feel like we were being discriminated by the other customers staying in the hotel and the managers dinner take an extra observation plus our blankets had stains all over them as to someone Peed in the bed I do not know where it came fromWe did not have extra sheets and blankets in the drawers and neither rooms

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 15, 2019 by Maplewood Suites

I apologize that you feel you were treated differently from our other guests due to us having to ask you to keep it down for the comfort of other guests. We do not discriminate towards anyone, and encourage everyone to have a great time during their stay, while considering those around them.

4 out of 5

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 9, 2019 by Maplewood Suites Extended Stay

Thank you for staying with us. We work hard to make our guests happy, and hope to have you back in the future.

3 out of 5
When first get inside the room, I almost fall down, due to the floor is very slippery and wet. I have to dry it with a towel. The room has a strong detergent smell.

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 3, 2019 by Maplewood Suites Extended Stay

I apologize for the wet floor upon arrival, which has been addressed with housekeeping. I hope you enjoyed the rest of your stay and that you'll return in the future.

5 out of 5
We stay at the Maplewood every time we come to the city. They have an amazing staff that are very accommodating and a wonderful complimentary breakfast. Very clean and friendly! A+++

Posted by on Aug 10, 2019

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Comment from Hotel Management

Aug 12, 2019 by Maplewood Suites Extended Stay

Thank you for being a continued part of the Maplewood Suites family! I'm delighted to hear how much you consistently enjoy our team members, breakfast and cleanliness. We look forward to having you back in the future.

About the Maplewood Suites Syracuse - Airport

Location 400 7th North St., Liverpool, NY 13088

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to April 30 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Daily housekeeping
  • Dining venue(s)
  • Fitness facilities
  • Meeting facilities
  • Spa tub
  • Swimming pool

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge
  • Fitness facility
  • Indoor pool
  • Restaurant
  • Spa tub

The following facilities are closed on Friday and Saturday:

  • Fitness facility
  • Indoor pool
  • Restaurant
  • Bar/lounge
  • Spa tub

Property Features

Maplewood Suites Syracuse - Airport offers its guests an indoor pool, a children's pool, a spa tub, and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 2100 square feet (195 square meters) and includes conference space. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Maplewood Suites Syracuse - Airport. Free self parking is available. This 3.5-star Liverpool hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 3 levels
  • 2100 sq ft of conference space
  • 195 sq m of conference space
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Hancock Intl. Airport (SYR) (6.6 km / 4.1 mi)
  • Train station: Syracuse Regional Transportation Center (2.9 km / 1.8 mi)
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Maplewood Suites Syracuse - Airport offers 137 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include bathtubs or showers with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Liverpool hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Blue Spruce Lounge - This bistro specializes in American cuisine. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.

Pet Policy

  • Pets: USD 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 25 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Maplewood Inn Syracuse Liverpool
  • Maplewood Syracuse
  • Maplewood Syracuse Liverpool
  • Maplewood Suites Extended Stay Hotel Liverpool
  • Maplewood Suites Extended Stay Hotel
  • Maplewood Suites Extended Stay Liverpool
  • The Maplewood Hotel Liverpool
  • Maplewood Suites Syracuse
  • Maplewood Suites Syracuse Airport
  • Maplewood Suites Syracuse - Airport Hotel
  • Maplewood Suites Syracuse - Airport Liverpool
  • Maplewood Suites Extended Stay Syracuse/Airport
  • Maplewood Suites Syracuse - Airport Hotel Liverpool

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.