4.4 out of 5

"This was our second time staying here; both times were just over-night stays for concerts at Lakeview Amphitheater. The staff was genuine and friendly ... " More

By a verified traveler on Mon 11 Sep 2017

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Hotel Description

At Maplewood Suites Extended Stay- Syracuse/Airport you'll be 4.1 km (2.6 mi) from Onondaga Lake Park and 2.5 km (1.6 mi) from NBT Bank Stadium. Highlights at this hotel include a restaurant, an indoor swimming pool, and free daily breakfast.

You can enjoy flat-screen TVs with cable channels, and all 137 soundproofed rooms feature free WiFi, free wired Internet, and DVD players. Room service is available and kitchenettes come with refrigerators, microwaves, and stovetops, so in-room dining is easy. Nice touches to enhance your stay include hydromassage showerheads and designer toiletries, while pillowtop beds and premium bedding invite a good night's rest. Coffee/tea makers, pillow menus, and down comforters are also available.

The bistro, Blue Spruce Lounge , serves American cuisine. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the 24-hour fitness center, spa tub, and kids' swimming pool. 1900 square feet (177 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Free hot/cold buffet breakfast is available daily between 7 AM and 10 AM. There's also free self parking, along with the convenience of a free airport shuttle.

Attractions within a 10-minute drive of this 3.5-star Liverpool hotel include Erie Canal Museum and Museum of Science and Technology.

Studio Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$100 per night

Studio Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed (Efficiency)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Maplewood Suites Extended Stay- Syracuse/Airport ratings based on 12 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Pleasant stay in a great location

Pros: Friendly staff; comfortable accommodations.
Cons: Stronger coffee ;)
Location: Close to mall, Wegmans (grocery store) and Lakeview Amphitheater. Tully's and Dunkin' Donuts directly across the street.
This was our second time staying here; both times were just over-night stays for concerts at Lakeview Amphitheater. The staff was genuine and friendly. The room was spacious and clean. The bed was comfortable and the shower worked well. No complaints at all. We did not take advantage of the fitness room or pool so I cannot comment on those things. The breakfast selection was excellent...lots of fruit choices, which I like, as well as 2 waffle irons :) Food seemed fresh and was delicious. Coffee was a little weak, but that's just my preference (Dunkin' Donuts is right across the street for a stronger cup). It was an easy drive to the concert, approximately 10 minutes.

Posted by , from Rochester, NY on Sep 11, 2017

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Comment from Hotel Management

Sep 27, 2017 by Maplewood Suites Extended Stay

Krista, thank you for your feedback. I'm happy to hear that you enjoyed our location convenience and breakfast options. I'm wondering if the coffee you're referring to was our breakfast coffee, in room or Starbucks machine. The on-demand Starbucks machine offers very strong coffee, with lighter options for the in-room keurig kcups and breakfast. We hope to have you back in the future.

5 out of 5
Everything was great with our stay we would definitely stay there again and they put on a Great breakfast also

Posted by , from norfolk on Aug 23, 2017

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Comment from Hotel Management

Sep 1, 2017 by Maplewood Suites

Great is what we strive for! :-) We hope to have you back in the future, especially to enjoy some more of our breakfast!

2 out of 5

Second time staying at this hotel, great except

Pros: Clean, doesn't smell, good-size rooms, well-decorated
Cons: Better wifi
This was my second time staying at this hotel and I'd like to give it a good review, but I had a terrible issue with the wifi connection on the 2nd floor. My work laptop couldn't connect at all and my personal laptop would randomly connect and then disconnect. As soon as I went down to the ground level, no issues at all. I called the toll free help desk and spent 20 minutes with no luck. The tech support person pretty much gave up and went silent for several minutes waiting for me to hang up. Overall, the hotel looks great, the rooms are clean, bright, and well-decorated. It's in a decent location with ample parking. I just don't think I can stay here again for work travel and risk not being able to work on my laptop without creating my own wifi hotspot.

Posted by , from Newark, DE on Apr 21, 2017

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Comment from Hotel Management

Apr 24, 2017 by Maplewood Suites

I greatly apologize for your troubles with our WiFi. We will be looking into this right away, as we want all guests to have complete access to our high speed internet without issues. We hope to have you back for your next trip to the Syracuse area.

5 out of 5
Rooms were clean, staff were very friendly. Would stay here again. The pool was clean. Even though we didnt use the gym it was pretty big.

Posted by , from New York on Apr 14, 2017

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Comment from Hotel Management

Apr 17, 2017 by Maplewood Suites

Thank you for your feedback. I'm happy to see that you enjoyed your stay with us, especially with our indoor pool and friendly team. We hope to have you back!

5 out of 5

Wonderful Experience

Very nice hotel.. Michelle the Manager and all staff were wonderful. Very clean and spacywonderful. Will stay hete everytime we go to Syracuse.

Posted by , from West Seneca, NY on Dec 5, 2016

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Comment from Hotel Management

Dec 8, 2016 by Maplewood Suites

Shae, thank you for staying with us. I'm glad to hear that Michelle and our team members were accommodating during your stay, and that you appreciated the cleanliness of our property. We hope to have you back in the future!

5 out of 5

Awesome

Everything you want from a hotel and nothing that you don't. The staff could not do enough, the room was a good size and immaculate, and the bar and restaurant brilliant. Nice pool was a bonus.

Posted by , from Leeds UK on Aug 25, 2016

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Comment from Hotel Management

Aug 29, 2016 by Maplewood Suites

Shaun, thank you for your review. We're glad you enjoyed our hotel, with all of it's amenities, especially the new pool, eager staff and our on-site restaurant. We hope to have you back in the future!

4 out of 5

New year's eve stay

Pros: Newly renovated, large fitness room, and friendly staff.
Location: Complimentary shuttle service within a five mile radius.
Was pleasantly surprised by this hotel. When we have another overnight in Syracuse before flying out in the morning, I will look into the availability of this hotel first.

Posted by , from Canton, NY on Jan 3, 2016

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Comment from Hotel Management

Jan 5, 2016 by Maplewood Suites

We're glad to hear that you enjoyed our hotel and it's amenities. Thank you for taking a moment to leave us your feedback!

4 out of 5

Christmas with grandson

Pros: Convenience and room
Cons: Pool
Location: Right near our exit from 81 and 90
Our room was magnificent, however a little disappointed with the pool, about 100 degrees! And no pool towels. Also, not aware that they were renovating and the restaurant was not ready yet. The breakfast lounge was also terrific. Booking on Travelocity was easy and would surely use it again as well.

Posted by , from Syracuse NY on Dec 28, 2015

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Comment from Hotel Management

Dec 31, 2015 by Maplewood Suites

Cindy, We're glad that you enjoyed our rooms and breakfast, though I apologize that the pool was too warm and lacked towels. I assure you this is not a common occurrence, and we hope you'll come back to stay with us again, when our restaurant is open!

4 out of 5

Hotel is right off the thruway. Very easy to find.

Stayed in a suite on the third floor. Huge room with a nice king bed. Smaller bathroom but very adequate. Well worth the price.

Posted by on Oct 20, 2015

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4 out of 5

Right off highway

The hotel was updated. It was very clean. I love the fact that there was a micro, fridge, hot plate combination in the room. The bedding was very pretty and comfy.

Posted by , from Long Island on Sep 15, 2015

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About the Maplewood Suites Extended Stay- Syracuse/Airport

Location 400 7th North St., Liverpool, NY 13088

Property Features

Maplewood Suites Extended Stay- Syracuse/Airport offers its guests an indoor pool, a children's pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 1900 square feet (177 square meters) and includes conference space. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Maplewood Suites Extended Stay- Syracuse/Airport. An area shuttle within 5 mi and a roundtrip airport shuttle (available 24 hours) are free. Self parking is free. For a fee, the property may offer extended parking privileges after check-out. A complete renovation of Maplewood Suites Extended Stay- Syracuse/Airport was completed in September 2015. This 3.5-star Liverpool hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 3 levels
  • 1900 sq ft of conference space
  • 177 sq m of conference space
  • Breakfast available (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Indoor pool
  • Children's pool
  • Soundproofed rooms
  • Kitchenette
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Syracuse, NY (SYR-Hancock Intl.) (6.6 km / 4.1 mi)
  • Train station: Syracuse Station (2.8 km / 1.7 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 5 mi, train station pick-up, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Maplewood Suites Extended Stay- Syracuse/Airport offers 137 air-conditioned accommodations with DVD players and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room kitchenette
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 7 AM to 10 AM.

Blue Spruce Lounge - This bistro specializes in American cuisine. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Maplewood Inn Syracuse Liverpool
  • Maplewood Syracuse
  • Maplewood Syracuse Liverpool
  • Maplewood Suites Extended Stay Hotel Liverpool
  • Maplewood Suites Extended Stay Hotel
  • Maplewood Suites Extended Stay Liverpool
  • The Maplewood Hotel Liverpool

You should know

  • Maplewood Suites Extended Stay- Syracuse/Airport offers transfers from the airport and train station. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.