4/10 Poor
Amanda
Jun 8, 2025
I have stayed in quite a few ibis budget hotels and being a budget option my expectations aren’t usually very high. But this would have to be the worst of this chain that I had stayed in. Customer service on check in was ordinary. Couldn’t use the parking I paid for overnight (they either over booked their parking or don’t check that it is ibis guests only parking there), the cleanliness of the room was below par, the aircon/heating unit was noisy and as such couldn’t be used when I was trying to sleep, and the place smelled of sewerage. This one is in desperate need of renovations and a better cleanliness standard at the very least. The only good things were the bed was comfortable and at least that was clean enough, and it was within close proximity to UNSW. But I’ll probably avoid staying here again.
Amanda
Stayed 1 night in Jun 2025