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5.0 out of 5

"Hotel location was so convenient for catching a train or ferry to everything you want to do or see. Staff is so friendly and helpful with planning you ... " More

By a verified traveler on Sat 20 Oct 2018

Hotel Description

5-star luxury hotel near Circular Quay

Seaside stay

With a stay at this Sydney Central Business District hotel, you'll be steps from Customs House and Government House. Circular Quay and Sydney Opera House are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the fitness center and conveniences like a 24-hour front desk and laundry facilities.

Jetted tubs, free WiFi

The 68 soundproofed guestrooms offer free WiFi and sofa beds. Other amenities include kitchens, washers/dryers, and flat-screen TVs with satellite channels.

Apartment, 1 Bedroom, Garden View

Bed Count 1 Full Bed Maximum Occupancy 4 Max
$212* Per night/room Jul 20 - Jul 21

Deluxe Apartment, 1 Bedroom, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Apartment, 1 Bedroom, Harbor View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom, Harbor View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Apartment, 2 Bedrooms, Garden View

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Pullman Quay Grand Sydney Harbour ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pullman Quay Grand Sydney Harbour

Everyone (2) Couples (1)
5 out of 5

Posted by on Jul 12, 2019

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Comment from Hotel Management

Jul 13, 2019 by Sam

Thank you very much for your rating. We are delighted that you enjoyed your time with us! Kind regards, Sam Panetta, General Manager

5 out of 5
Hotel location was so convenient for catching a train or ferry to everything you want to do or see. Staff is so friendly and helpful with planning your itinerary and sightseeing. Couldn’t be happier!

Posted by , from Texas on Oct 20, 2018

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Comment from Hotel Management

Oct 20, 2018 by Sam

Dear Lissett, thank you for sharing your experience, and we do look forward to providing you with another memorable experience on your next stay with us here in Sydney. Kind regards, Sam Panetta General Manager

5 out of 5

Amazing stay

Location: Wonderfully located in Sydney by the wharf and practically next door to the Opera House. It was close to the CBD and other neighbourhoods.
The room was huge and clean. An unexpected, pleasant surprise was a full kitchen and a washer/dryer right in the room. We had a great view of the botanical gardens and the Opera House was practically just outside of the hotel. We loved the location in the city. The host and staff were incredibly friendly and were helpful when asking about booking things.

Posted by on May 10, 2016

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About the Pullman Quay Grand Sydney Harbour

Location 61 Macquarie Street, Sydney, NSW 2000

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Pullman Quay Grand Sydney Harbour offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. The luxury Pullman Quay Grand Sydney Harbour also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 5-star Sydney hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 11 levels
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Sydney Airport (SYD) (16.8 km / 10.4 mi)
  • Train station: Sydney Circular Quay Station (0.7 km / 0.4 mi)
  • Metro station: Martin Place Station (0.9 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Pullman Quay Grand Sydney Harbour offers 68 accommodations with washers/dryers and DVD players. Rooms open to balconies. Accommodations offer separate living rooms and include sofa beds. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Accommodations at this 5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms feature minibars and laptop-compatible safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Separate bedroom
  • Dining room
  • Living room
  • Jetted tub
  • Pull-out sofa bed
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekends from 7:00 AM and 11:00 AM.

Q dining - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Hacienda Sydney Bar - This bar specializes in Cuban cuisine and serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Kayaking nearby
  • Golfing nearby
  • Sailing nearby
  • Boat tours nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • 24-hour check-in
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 35 per person (approximately)
  • Valet parking fee: AUD 65 per night (in/out privileges)
  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pullman Harbour
  • Pullman Harbour Aparthotel
  • Pullman Harbour Aparthotel Sydney Quay Grand
  • Pullman Quay Grand Sydney Harbour
  • Pullman Sydney Quay Grand
  • Quay Grand Hotel Sydney
  • Quay Grand Suites Sydney Hotel Sydney
  • Pullman Quay Grand Sydney Harbour Aparthotel
  • Pullman Quay Grand Harbour Aparthotel
  • Pullman Quay Grand Harbour
  • Pullman Quay Grand Sydney Harbour Hotel
  • Pullman Quay Grand Harbour Hotel
  • Quay Grand Suites Sydney Hotel
  • Pullman Quay Sydney Harbour
  • Pullman Quay Grand Sydney Harbour Hotel
  • Pullman Quay Grand Sydney Harbour Sydney
  • Pullman Quay Grand Sydney Harbour Hotel Sydney

You should know

  • Pool access available from 6:00 AM to 10:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.