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Peppers The Hills Lodge

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Photo gallery for Peppers The Hills Lodge

A woman with a suitcase walking through a hotel corridor with glass doors leading to an outdoor seating area.
A hotel with a swimming pool, lounge chairs, and umbrellas.
A glass-enclosed dining area with tables set for a meal, surrounded by potted plants.
A dining table set with chairs, a vase with flowers, and a window with a view of trees and a brick wall.
A traditional building with multiple roofs, surrounded by well-maintained gardens and a clear view of the surrounding landscape.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1 Salisbury Rd (Cnr Windsor Rd), Castle Hill, NSW, 2154
  • Place, Norwest Business Park
    ‪1 min walk‬
  • Place, Museums Discovery Centre
    ‪9 min walk‬
  • Place, Hillsong Church
    ‪19 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪38 min drive‬

Room options

View all photos for Superior Room (Bath & Balcony)

A hotel room with a bed, a sofa, a desk, a chair, a small table, and a TV mounted on the wall.

Superior Room (Bath & Balcony)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

A hotel room with a large bed, a sofa, two bedside tables, a lamp, a clock, and a framed picture on the wall.

Premium Room, 1 Queen Bed

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Multiple Beds

A hotel room with two beds, a desk, a chair, a lamp, and a vase with flowers.

Premium Room, Multiple Beds

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, a sofa, a small table, and a window with curtains.

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Lodge)

A modern living room with a grey sofa, two side tables with lamps, a glass coffee table, and a black and white patterned rug.

Suite (Lodge)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Sydney

Castle Hill stay.Within a 10-minute walk of this Castle Hill hotel, you'll find Norwest Business Park and Museums Discovery Centre. Castle Hill Country Club and Hillsong Church are also within 2 miles (3 km).

What's nearby

  • Norwest Business Park - 1 min walk - 0.1 miles
  • Hills Super Centre - 7 min walk - 0.4 miles
  • Museums Discovery Centre - 9 min walk - 0.5 miles
  • Castle Hill Country Club - 12 min walk - 0.7 miles
  • Hillsong Church - 19 min walk - 1.0 mile

Getting around

  • Sydney Marayong Station - 8 min drive
  • Norwest Station - 15 min walk
  • Sydney Airport (SYD) - 53 min drive

Restaurants

  • ‪Beanmeister Cafe - ‬10 min walk
  • ‪Into Laksa - ‬17 min walk
  • ‪Ordinary Day Cafe - ‬11 min walk
  • ‪Coffee Traders - ‬10 min walk
  • ‪Nexus Cafe - ‬10 min walk

About this property

Peppers The Hills Lodge

4.5-star luxury hotel in Castle Hill
Peppers The Hills Lodge offers its guests a full-service spa, a fitness center, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1938 square feet (180 square meters) and includes a conference center. The luxury Peppers The Hills Lodge also features a terrace, a garden, and laundry facilities. Self parking is free.

This Tudor Sydney hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 1938 sq ft of conference space
  • 180 sq m of conference space
  • Built in 1984
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Peppers The Hills Lodge offers 97 air-conditioned accommodations with laptop-compatible safes and slippers. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is open select days.

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  • Pool
  • Free WiFi
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Oct 11 - Oct 12
Total with taxes and fees
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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 15 to 50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 55-inch LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 50 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in October and close in March.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Mercure Hills

Grand Mercure Hills Castle Hill

Grand Mercure Hills Lodge

Grand Mercure Hills Lodge Castle Hill

Hills Lodge Grand Mercure

Mercure Hills Lodge

Mercure Lodge

Frequently asked questions

How close is Peppers The Hills Lodge to the airport?

Peppers The Hills Lodge is 42.1 mi (53-min drive) away from the Sydney Airport (SYD) airport, the closest popular airport to the property.

How much does it cost to stay at Peppers The Hills Lodge?

As of Sep 18, 2026, prices found for a 1-night stay for 2 adults at Peppers The Hills Lodge on Sep 27, 2026 start from $141, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Peppers The Hills Lodge have an airport shuttle?

Airport shuttle services are not available at Peppers The Hills Lodge.

Does Peppers The Hills Lodge offer free breakfast?

Free breakfast isn’t provided at Peppers The Hills Lodge, but cooked-to-order breakfast is offered for a fee of between AUD 15 and 50 per person. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at Peppers The Hills Lodge?

No, there is no casino at this hotel.

What time is check-in at Peppers The Hills Lodge?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Peppers The Hills Lodge?

This hotel offers free self parking.

Does Peppers The Hills Lodge have a pool?

Peppers The Hills Lodge features a seasonal outdoor pool.

Does Peppers The Hills Lodge have a restaurant?

Yes, there is a restaurant on site.

Does Peppers The Hills Lodge have a spa?

This hotel has a spa, which features body scrubs, mani/pedis, and facials.

How close is Peppers The Hills Lodge to downtown Sydney?

Peppers The Hills Lodge is 16.5 mi away from Sydney.

Peppers The Hills Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 665 out of 1000 reviews
Rating 8 - Good. 257 out of 1000 reviews
Rating 6 - Okay. 60 out of 1000 reviews
Rating 4 - Poor. 7 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff very clean rooms. Great stay thankyou
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot, nice rooms and great amenities.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Alida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Auriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff. Excellent buffet breakfast. Pillows too soft for my liking. Could hear the traffic from our room. Otherwise, stay was enjoyable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & helpful staff and exceptionally appointed facility.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Staff are lovely. Food was very good, room was very clean.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and lovely place to stay highly recommend
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
There for a work trip - the perfect spot, quiet, convenient & close to outside dining options.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Mick

Liked: Cleanliness, staff & service, property conditions & facilities
Our 2 night stay was enjoyable
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Trish

Liked: Cleanliness, amenities, property conditions & facilities
Friendly welcoming staff, clean spacious room and very comfy bed
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable rooms and enjoyable breakfast
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation, soft beds, staff, food and parking excellent. Would stay again.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

John F

Liked: Cleanliness, staff & service, amenities
Very clean, lovely food and friendly staff. I enjoyed my stay. Thank you
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best Lodge in the area.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Spotless rooms. British cottage like accommodation.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This spot was fantastic and suited our needs.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, loved our stay.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities
Comfortable room&bed, spacious and clean, breakfast included in the price and secure parking. Friendly staff, will def rebook another visit, thank you
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay
Stayed 1 night in Jan 2023
Verified review

8/10 Good

kate

Liked: Cleanliness, amenities, property conditions & facilities
Was all great
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotel stays..ever. The staff especially were so fantastic, helpful, and accommodating.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay very convenient location.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Alison

Great room and common areas. Efficient staff
Stayed 1 night in Jan 2026

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