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"We stay her at Christmas each year and love this hotel. This year room cleaning seemed to be an issue as on day 2 room was cleaned but numerous items ... " More

By a verified traveler on Tue 31 Dec 2019

Hotel Description

3-star golf hotel perfect for exploring Staunton

Heart of Staunton

Within 6 miles (10 km) of this Staunton hotel, you'll find Mary Baldwin College and Factory Antique Mall. Staunton Public Library and R.R. Smith Center for History & Art are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 117 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include room service, coffee/tea makers, and pillow menus.

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$92* Per night/room Apr 4 - Apr 5

Room, 2 Queen Beds, Non Smoking, Golf View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (HEARING)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Accessible, Bathtub (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Staunton Conference Center ratings based on 7 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Staunton Conference Center

Everyone (2) Business (1)
4 out of 5
We stay her at Christmas each year and love this hotel. This year room cleaning seemed to be an issue as on day 2 room was cleaned but numerous items (tissues,cups,coffee) were not replenished. Two other days the room was not cleaned at all but staff was helpful each time in supplying needed towels and replacement of consumable items. I have to assume this was an issue with an individual since overall everything else was excellent and we love staying there and will definitely go back.

Posted by on Dec 31, 2019

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Comment from Hotel Management

Jan 26, 2020 by Tana M.

We are glad to hear that you had a great stay with us. Sorry to hear about the issues with getting your room cleaned but I am glad to hear that you got what you needed from the other staff. Thanks for taking your time giving us your feedback and look forward to seeing you again!

3 out of 5

quiet hotel

Pros: location
Cons: restaurant, food choice. menu. opening hours and closing hours.
Location: nothing.
I wish the hotel's restaurant open much earlier before dinner hour, and serve different food. the food seems ready made from packages. except breakfast. Hope they will have a real restaurant or diner style restaurant soon. The food is getting boring.

Posted by on Feb 27, 2017

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3 out of 5

...

It would be nice if the hotel restaurant open longer hours and provide much earlier breakfast. there isn't any restaurants close by. without some driving. and the food are always same from Holidays Inn "set menu" nothing new. and all seems from frozen and re-heat food sell for over $15 average.... they need to have a real restaurant and bar in the hotel. to accommodate their customer who needs breakfast before 5am and who eat dinner or have drinks before 5pm....

Posted by on Sep 24, 2016

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1 out of 5

Needs more than just renovation

We stayed one night - August 13th - and that was quite enough. Possibly the worst hotel stay in my life. The front desk clerk was pleasant enough, but it was downhill from there. Signs noted "pardon our dust" for renovation, but there were no visible signs of improvements or ongoing work. Even the lobby looked shabby and dated. At the two elevators, we waited some time before one opened - completely filled by a large blue bin left by housekeeping, with virtually no room for guests. Finally we reached our room, which was just barely adequate but again, very dated and very shabby. Later that evening, we returned to the hotel after a thunderstorm and found water leaking from the roof near the elevators. Rain had also somehow come in through the window of our room, soaking the carpet in that area, although the windows were closed and locked. The final insult came as we were leaving in the morning, as we found a gaggle of housekeeping staff, including someone who appeared to be a supervisor with clipboard, holding court in front of the elevators. They seemed oblivious to the fact that they were blocking our way, although our suitcases in tow clearly signaled to even the most dense observer that we were on our way out. "Excuse me", I loudly implored, before they could be bothered to step aside. One then asked quite ignorantly, "Are you going up or down?" Well let's riddle this one out Batman: Guests heading from a room to the only elevator with suitcases...hmmm...you've got a 50/50 shot, which one do you think? Deplorable conditions, indifferent and rude staff (front desk clerk the sole exception); it was so nasty I didn't even bother to take a shower. Do NOT stay at this dump.

Posted by on Aug 22, 2011

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5 out of 5

Nice!

Clean rooms, comfy bed, quiet area. Kids enjoyed the indoor/outdoor pool in in October. Loely area, quaint downtown area. Plenty of good eateries. Staff polite. Good hotel security systems in place. Lovely golf course available. Restaurant onsite seemed nice but no free breakfasts. Enjoyed very much. I think our only complaint would be no movie channels, not much cable. But lovely area doesn't require TV. Would stay again.

Posted by on Oct 16, 2010

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1 out of 5

My mid-Aug 09 stay was terrible.

The hotel might technically meet its star rating, it is very dated and shabby. While a few things have been replaced, this hotel has not been renovated. The check-in desk is new. However the blast of cigarette smoke from the adjacent bar (with live band) and the old, dark pink wing chairs are not inviting. The carpets are old and cheap, the walls are dirty with handprints (and who knows what else). The elevators old. The updated room: new curtains and bed linens. Newer carpet. Some new furniture. However the furniture across from the beds was very old, the lamps dirty and tattered. When were brass pineapples in fashion? (1989). The TV was old and had poor (not quite snowy) reception. The bathroom has been redone, but the workmanship iffy. No paint between the mirror and the light fixture, the fan runs but does not suck any air, and the bath door is the flimsiest luan wood door with an even cheaper lock. The toilet escutcheon was original and disgusting. The pool had no towels, no phone for security (or assistance from the front desk to get towels), the pool light for the outside portion of the pool was out, and 6 of the deck lights were out too. Also the back gate to the pool (and therefore the hotel) was unlocked and open to the parking lot. The wall of windows is adjacent to the band's stage (extraordinarily loud) and a band member was seen hopping off (you can see them and they you!) and coming through the pool area to use the pool's bathroom. This was truly the worst pool ambiance ever. In the morning we woke with puffy red eyes (from the fake room freshener they use to cover the endemic smoke smell) and left promptly. Yuk

Posted by on Aug 17, 2009

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5 out of 5

Newly renovated

Very nice rooms; everything is new and I usually get a microwave and refrigerator and a golf course view. The staff is always friendly. I've stayed many times and my only previous complaint was the condition of the rooms; I would have rated them only ""fair"". Now, with the renovations, it is a great place to stay.

Posted by on Feb 4, 2009

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About the Holiday Inn Staunton Conference Center

Location 152 Fairway Lane, Staunton, VA 24401

Renovations + Closures

The property is undergoing renovations. The following areas are affected:

  • Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Holiday Inn Staunton Conference Center offers its guests an indoor pool, a 24-hour fitness center, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Event space at this hotel measures 3600 square feet (334 square meters) and includes a conference center. A terrace, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Staunton Conference Center. Self parking is free. This 3-star Staunton hotel is smoke free.

  • 117 guestrooms or units
  • 6 levels
  • 3600 sq ft of conference space
  • 334 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Weyers Cave, VA (SHD-Shenandoah Valley Regional) (22 km / 13.6 mi)
  • Train station: Staunton Station (7.8 km / 4.8 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Staunton Conference Center offers 117 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.

The Exchange - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per stay, plus a deposit of USD 25.00 per stay
  • Only dogs and cats are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 13 per person (approximately)
  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Staunton
  • Holiday Inn Staunton
  • Staunton Holiday Inn
  • Holiday Inn-Golf & Conf Center Staunton Hotel Staunton
  • Holiday Inn-Golf And Conf Center Staunton
  • Holiday Inn Staunton Hotel
  • Staunton Conference Center
  • Holiday Inn Staunton Conference Center Hotel
  • Holiday Inn Staunton Conference Center Staunton
  • Holiday Inn Staunton Conference Center Hotel Staunton

You should know

  • The seasonal pool will open in May and close in September.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
url importing https://www.travelocity.com/Staunton-Hotels-Holiday-Inn-Staunton-Conference-Center.h19125-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.