"This hotel was not my first choice but IT SHOULD HAVE BEEN! Overall, everything was wonderful for the five days I was there. Clean room, friendly st ... " More

By a verified traveler on Mon 14 May 2018

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Hotel Description

3.5-star hotel near St. Louis Art Museum

In suburbs

You'll find St. Louis Art Museum and St. Louis Zoo within 3 miles (5 km) of this St. Louis hotel. Saint Louis Galleria Mall and Washington University are also within 2 miles (3 km).

Free shuttle, breakfast

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the indoor pool and free perks like buffet breakfast and an area shuttle.

Free WiFi, comfy beds

The 241 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include free WiFi and room service.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$100 per night

Standard Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Clayton Plaza Hotel ratings based on 31 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Clayton Plaza Hotel

Everyone (13) Couples (2)
5 out of 5
This hotel was not my first choice but IT SHOULD HAVE BEEN! Overall, everything was wonderful for the five days I was there. Clean room, friendly staff, and I felt safe at night when parking in the parking garage. Clayton Plaza had one of the best complimentary breakfast buffets I've ever seen. It is a beautiful hotel that has a "landmark" vibe to it. The location couldn't be better, it is close to 170, 64 and 270. Finally, there are great restaurants, bars and other things within walking distance making this a friendly place to stay if you're not familiar with St. Louis. My only negative from my stay was the pool; it was closed for repair for several days while I was there. Jeremy at the front desk answered any question I had and gave suggestions on things to do. Give this place a try!!!

Posted by , from ARKANSAS on May 14, 2018

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4 out of 5
One night stay but a comfortable evening. Hotel bar and food was delicious

Posted by on Sep 15, 2017

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5 out of 5

Great hotel, close to everything!

The staff was amazing! Room was clean, wonderful breakfast, and even a shuttle to take you places close to the hotel!

Posted by on Jul 2, 2017

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4 out of 5

Nice and close to zoo, Magic House, & Grant's Farm

The hotel is nice and has excellent food. We ate both breakfast and supper there and had great service. The room was nice, but the bathroom was tiny. The door opened into the bathroom and hit the tub, barely missing the toilet. You are constantly bumping into something. The thermostat is setup so that it won't go any lower than 70 degrees, so we got a little hot at night. We enjoyed the heated pool. There is a small free game room but only half of the games worked.

Posted by , from Indiana on Jun 30, 2017

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4 out of 5

Decent hotel

This is a solid decent hotel for the price. A friend and I stayed on a Saturday night. The location is nice, the room was clean (there was no carpet, it's wood laminate which wins major points for me!!) But the temperature in the room was impossible​ to regulate due to the plaque that told us not to turn the air below 70*. Parking garage was being fixed which was fine, it's just a little odd to get to so be aware. Breakfast in the morning was again, a decent free breakfast. The hotel staff I ran into were all very friendly and helpful.

Posted by on May 8, 2017

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5 out of 5

very nice

large, quiet, comfortable room, friendly and fast check-in. Great free breakfast, free parking.

Posted by , from Illinois on Apr 28, 2017

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4 out of 5

Awesome complimentary breakfast!

Pros: Grand lobby, huge hot breakfast, and hardwood floors in hotel room
Cons: Parking, AC noise, and they need microwave popcorn available.
Hotel room large and clean with 2 sinks. Overhead fan not working and air conditioning extremely loud. The complimentary breakfast was awesome! Parking area was undergoing construction so was not very convenient, kind of confusing and very creepy but I was never alone in parking garage. All hotel personnel were super nice.

Posted by , from ks on Apr 10, 2017

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1 out of 5

Get a Roon that faces North, and don't use garage

Where do I begin? POSITIVES: Staff is great, friendly. Breakfast buffet was only topped by the fact that you can get made to order very tasty waffles and omelettes. Nice flat screen TV with HBO and Showtime. Wi-Fi internet speed very fast. NEGATIVES: Parking garage (dirty, old, under repair, no elevator). Vintage furniture in rooms. Noisy if you're on the South side (facing the alley and garage)

Posted by on Apr 10, 2017

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1 out of 5

I was going to give this a 4, but now it gets a 1

I really enjoyed this hotel, especially the free breakfast, pool, free arcade and comfortable beds. BUT... I'm giving it a "TERRIBLE," overall. My father and stepmother were supposed to join us on this trip, but he shattered his kneecap at the last minute and had to have emergency surgery. My stepmother attempted to cancel immediately (the day of their impending arrival), but the general manager was incredibly rude to her and said there was no excuse for their not showing up and he was keeping all of their money. He finally agreed to give her half back, even though my father is still in the hospital at this point. He kept telling her that they could have filled the rooms, but even though the hotel was busy, it certainly didn't look full. I won't be giving them my business again.

Posted by , from Colorado on Mar 31, 2017

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5 out of 5

This hotel was a great surprise.

Pros: Nice fitness center, great location, nice people
Cons: The layout was sort of confusing but nothing major
Location: Galleria mall is just down the street. I was there for a conference at St. Louis Washington university and it was very close
The location was great, close to shopping and the highway. A parking deck is attached to the hotel. I did have to pay for parking but it was 5 or 6 dollars, which was fine. The have a breakfast buffet in the morning and it was a feast, hot food and cold, plus juice, coffee, tea, omelettes, etc. When I checked in, the lady at the desk greeted me immediately, gave me a bottle of water and directed me to where I needed to go.

Posted by , from Peoria, IL on May 16, 2016

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Property Features

Clayton Plaza Hotel offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 31,000 square feet (3 square meters) and includes conference space. An arcade/game room, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Clayton Plaza Hotel. An area shuttle within 3 mi and a roundtrip airport shuttle during limited hours are free. Parking is available for a fee. This 3.5-star St. Louis hotel is smoke free.

  • 241 guestrooms or units
  • 8 levels
  • 3 buildings
  • 9 conference rooms
  • 31,000 sq ft of conference space
  • 3 sq m of conference space
  • Breakfast available (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Newspapers for purchase
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: St. Louis, MO (STL-Lambert-St. Louis Intl.) (15.3 km / 9.5 mi)
  • Metro station: Clayton Station (0.5 km / 0.3 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 3 mi
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Clayton Plaza Hotel offers 241 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. This St. Louis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 6:30 AM to 9:30 AM.

Plaza Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

The Clayton Plaza Hotel features a fitness center, open 24 hours, which has cardio machines with individual LCD TV monitors, as well as weight-training equipment and free weights. A children's play area includes complimentary use of toys, arcade games, and foosball, and is open 6 AM-10 PM.

Local parks provide volleyball, tennis, playing fields, and playgrounds. Forest Park, four miles from the hotel, is home to the St. Louis Zoo, a skating rink, a handball club, tennis center, lakes with paddleboat and rowboat rentals, a municipal golf course, and numerous other recreational facilities.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available during limited hours. Contact the property in advance to make arrangements.

Airport transportation is offered during limited hours. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 25 per pet, per day, plus a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property will place a credit card authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 6 per day (in/out privileges)
  • Valet parking fee: USD 19 per day (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 25 per pet, per day
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Saint
  • Crowne Plaza Saint Hotel Clayton Louis
  • Crowne Plaza Saint Louis Clayton
  • Crowne Plaza St. Louis - Clayton Hotel Saint Louis, MO
  • Clayton Plaza Hotel
  • Crowne Plaza St Louis
  • Crowne Plaza Clayton
  • Clayton Plaza Hotel Saint Louis, MO

You should know

  • Clayton Plaza Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Pool access available from 6 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.